{"id":1384790,"url":"https://alion.io/job/galaxy-project-hand-therapy-supervisor","title":"Hand Therapy Supervisor","company":{"id":1817663,"name":"Galaxy Project","domain":"galaxyproject.org","url":"https://alion.io/company/galaxyproject","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Portland, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":85000,"max_usd":163000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2941},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-28T09:55:15Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-09-28T16:16:57Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Department Overview\nThe purpose of this position is to serve as a clinical and operational leader within Rehabilitation Services while maintaining patient care responsibilities in hand therapy. (60%/40%) The Supervisor evaluates patients, develops and implements treatment plans, and ensures high-quality, consistent care across outpatient locations while providing mentorship and oversight to therapy staff. This role supports daily operations, including productivity, staffing, and compliance with documentation and regulatory standards, and contributes to staff development, intern supervision, and departmental initiatives. A primary focus is leading the transition to L- code billing practices through staff education, workflow development, and collaboration to ensure accurate, compliant billing and optimal outcomes.\nFunction/Duties of Position\nCustomer Service:\nMaintains high-quality customer service to both external customers (patient, referring providers, insurance carriers) and internal customers (OHSU health care providers and staff) that meets or exceeds the service standards of the health care industry\nEnsures prompt and professional communication efforts, crisis management and conflict resolution skills.\nFacilitates positive intra-organizational relationships through joint projects \nResponds pro-actively in standard complaint processing \nPersonnel Management\nDirects supervision of all occupational and physical therapist on the hand team.\nInterviews, hires, orients, and trains employees under own supervision \nCoordinates with Human Resources for recruitment and required processing of position changes\nCommunicates performance expectations, develops work plans and takes disciplinary actions for performance issues\nMonitors successful completion of competencies, assigns and approves work\nAnalyzes scheduling efficiency, productivity and coordinates with manager and\nAssists employees with problem identification and resolution\nQuality and Performance Improvement:\nParticipates, leads and coordinates continuous quality improvement which enhances clinical practice, the administrative process, and development of staff so that value added services are provided.\nWorks with assigned staff to develop and support related group and individual work to optimize care, work life and communication within the unit and throughout the organization.\nAssures communication to and from administration and other disciplines to service line. Partners with physicians and other disciplines in the achievement of patient care goals.\nLeads and monitors hand therapy billing practices to optimize charge capture, ensure compliance, and maximize revenue integrity across services.\nAdheres to OHSU Code of Conduct and all Hospital, Clinic and Rehabilitation Therapy Services Policy and Procedures\nParticipates as a member of the departmental compliance program\nMaintains core competencies and demonstrate continuous application of these skills throughout the period of employment\nOther Duties as Assigned\nRequired Qualifications\nMaster's degree or higher in Physical Therapy, Occupational Therapy, or Speech-Language Pathology.\nMinimum of 5 years of clinical experience in hand therapy, with at least 2 years in a supervisory or leadership role. \nCurrent and valid license to practice in Oregon in either Physical Therapy or Occupational Therapy \nAmerican Heart BLS for Healthcare Provider.\nJob Related Knowledge, Skills and Abilities (Competencies):\nLeadership: Ability to inspire, motivate, and guide a diverse team. \nClinical Expertise: Advanced knowledge and skills in rehabilitation hand therapy. \nCommunication: Excellent interpersonal and communication skills, both written and verbal. \nProblem-Solving: Strong analytical and problem-solving abilities. \nAdaptability: Flexibility to adapt to changing clinical and operational needs. \n Professionalism: Commitment to maintaining the highest standards of ethical and professional conduct. \nComprehensive knowledge of L-code billing procedures, documentation, and compliance requirements \nPreferred Qualifications\nHealthcare administration coursework or degree \n2 years of recent formal or informal leadership experience \nUnion experience preferred \nComprehensive knowledge of L-code billing procedures, documentation, and compliance requirements. \nAdditional Details\nOffice work schedule associated with leadership in a clinical setting, i.e. may require long hours to achieve timely completion of work projects.\nRequired prioritization of multiple projects, activities, and assignments\nRepeated interruptions in an environment of frequent change and fluctuations\nMay be exposed to excessive auditory and visual stimulation\nAccepts accountability and responsibility of the assigned work area\nMay be required to attend out of town conferences according to hospital travel and reimbursement policies · Subject to computer work for several hours as needed · Exercises the ability to implement a flexible schedule to meet operational needs and to create work-life balance\nWhy apply to OHSU?\nWe are Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington.\nAll are welcome. OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact ","description_format":"text","description_chars":5699,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":2,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-28T09:55:15Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":30,"reasons":["conf:37","win:early","comp:brand"],"computed_at":"2026-09-30T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/galaxy-project-hand-therapy-supervisor","json_url":"https://alion.io/job/galaxy-project-hand-therapy-supervisor.json","meta":{"generated_at":"2026-10-01T02:01:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1630,"day_limit":5000,"remaining_today":3370,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}