{"id":1316580,"url":"https://alion.io/job/galderma-customer-education-trainer","title":"Customer Education Trainer","company":{"id":1758178,"name":"Galderma","domain":"galderma.com","url":"https://alion.io/company/galderma-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":46,"ghost_share":0,"stale_share":0.957,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-10-14T06:34:16Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Seoul, South Korea"],"countries":["KR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":58000,"max_usd":137000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3076},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-08-27T00:00:00Z","employer_posted_date":"2026-08-27","last_verified_at":"2026-10-14T01:40:16Z","board_verified":true,"closed_at":null,"days_open":48,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":48},"description":"Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.\nWe look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.\nAt Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.\nKey Duties and Responsibilities\nCET Strategy, Planning & Execution: Develop and implement the annual CET strategy and plans for the IA portfolio. This includes congress planning, aesthetic protocol development, scientific messaging for products, and associated GAIN events.\n KTL and Speaker Engagement: Partner with Key Thought Leaders (KTLs) and external experts to gather insights through regular meetings and interactions. Facilitate scientific discussions, provide relevant data and resources, and support evidence-based decision-making to maximize business impact. Coordinate faculty meetings and roundtable discussions to generate insights for IA portfolio strategy and new product launches.\nGAIN Program Management: Collaborate with cross-functional teams to design and deliver GAIN programs for healthcare professionals and consumers. Training topics may include aesthetic procedures, product knowledge, injection techniques, anatomy, disease education, and product presentations. Contribute to the development of effective educational content to support program objectives.\nInternal Capability Building: Design and deliver training programs for internal stakeholders on Galderma products and relevant disease areas. Maintain a structured training calendar while responding to emerging business needs. Build partnerships with Marketing, JPAC, and Global CET teams to identify and leverage appropriate resources. Support commercial capability initiatives, including selling skills training, when aligned with global standards and business requirements.\nOperational Excellence: Support budget planning and management, foster effective cross-functional collaboration, and continuously develop CET knowledge and capabilities to enhance organizational effectiveness.\nExperience / Competencies\n5-10 years of experience in the pharmaceutical, medical device, healthcare, or aesthetics industry, including KOL management and/or HCP engagement.\nPrior experience in sales within the pharmaceutical or aesthetics industry is advantageous.\nEducational background in life sciences, pharmacy, nursing, or a related discipline is preferred.\nEffective verbal communication skills, including the ability to navigate sensitive or complex discussions professionally and respectfully.\nStrategic thinking and the ability to influence and collaborate with diverse stakeholders.\nStrong English communication skills, both written and spoken.\nTraining, coaching, facilitation, and knowledge-sharing capabilities.\nAbility to build and maintain productive professional relationships across stakeholder groups.\nCustomer-focused mindset with a commitment to delivering value and positive experiences.\nAbility to manage multiple priorities and adapt effectively in a fast-paced environment.\nStrong organizational and time-management skills, with the ability to work autonomously and collaboratively as needed.\nProficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.\nEducation / Knowledge\nBachelor's degree or higher.\nKnowledge of pharmaceutical, cosmetic, and aesthetics regulations and registration requirements.\nUnderstanding of core marketing principles and their practical application.\nFamiliarity with Galderma's marketing processes and ways of working.\nSufficient scientific knowledge to support effective collaboration with cross-functional teams on strategic initiatives.\nUnderstanding of product development processes and key commercial touchpoints.\nKnowledge of business fundamentals and marketing principles, with the ability to apply them to evolving opportunities and challenges in the aesthetics market.\n* 국가유공자등예우및지원에관한법률에따른보훈대상자및장애인고용촉진및직업재활법에따른장애인은관련법령에따라우대합니다. (해당시관련증빙서류제출필수)\nIn accordance with applicable laws, preference is given to veterans and persons with disabilities. Candidates qualifying for these preferences are required to submit relevant certificates and supporting documentation during the application process.","description_format":"text","description_chars":5466,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Dermatology"],"lifecycle":[{"event":"open","at":"2026-09-26T19:00:48Z"}],"visa":[],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":1,"p_active":0.465,"p_room":0.44,"age_days":48,"expected_fill_days":35,"reasons":["conf:4","stale_co","win:tail","crowd:brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/galderma-customer-education-trainer","json_url":"https://alion.io/job/galderma-customer-education-trainer.json","meta":{"generated_at":"2026-10-14T14:59:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18763,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1758178},"rest":"https://alion.io/mcp/rest/get_company?id=1758178"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgalderma-customer-education-trainer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgalderma-customer-education-trainer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgalderma-customer-education-trainer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/galderma-customer-education-trainer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgalderma-customer-education-trainer"}]}