{"id":47401,"url":"https://alion.io/job/gametime-united-head-of-applied-machine-learning","title":"Head of Applied Machine Learning","company":{"id":7019,"name":"Gametime","domain":"gametime.co","url":"https://alion.io/company/gametime-united","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":92,"open_postings":9,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":44,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":292033,"max":343568,"currency":"USD","period":"year","gross":null,"usd_annual":343568},"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Embeddings","optional":false},{"name":"Fine-tuning","optional":false},{"name":"LLM","optional":false},{"name":"Machine Learning","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"RAG","optional":false}],"status":"live","first_seen_at":"2026-01-15T03:08:27Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-28T14:07:56Z","board_verified":true,"closed_at":null,"days_open":286,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":286},"description":"About Us:\nLive experiences help people cross today’s digital divide and focus on what truly connects us - the here, the now, this once-in-a-lifetime moment that’s bringing us together. To fulfill Gametime’s mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most.\nWith platforms on iOS, Android, mobile web and desktop supporting more than 60,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life.\nPosition Summary\nGametime is seeking a Head of Applied Machine Learning to lead the development and application of machine learning and LLM-powered models that drive meaningful business impact across product, marketing, operations, and other key functions. This role is ideal for a hands-on, applied ML leader who thrives at the intersection of modeling excellence and business understanding. You will work closely with Product, Data, Engineering, and business partners to identify high-value opportunities, translate them into well-defined modeling problems, and deliver production-ready solutions. A core focus of this role will be curation, including ranking, filtering, and personalization systems that directly shape the customer experience, alongside thoughtful application of modern LLM-based techniques.\nWho You Are\nAn experienced applied ML practitioner with a track record of delivering production models that move business metrics\nDeeply comfortable owning ranking, recommendation, and curation problems from framing through iteration in production\nExperienced applying both classical ML techniques and LLM-based approaches with strong technical judgment\nA player-coach who can review code, guide modeling decisions, and mentor ML practitioners\nBusiness-oriented, seeking context, tradeoffs, and outcomes rather than purely technical elegance\nComfortable managing multiple initiatives across stakeholders and timelines\nA clear communicator who can translate complex ML concepts into business-relevant insights\nCurious and motivated to stay current with applied ML and LLM advancements\nWhat You Will Work On\nApplied ML and Business Alignment\nPartner with Product, Marketing, Operations, and other teams to identify where ML can drive measurable value\nTranslate business problems into clear modeling objectives, metrics, and experimentation plans\nEnsure ML efforts remain tightly aligned with business priorities and user impact\nRanking, Curation, and Personalization\nLead the design, development, and iteration of ranking, filtering, and personalization models across Gametime’s product surfaces\nOwn modeling approaches, feature strategy, evaluation metrics, and offline and online experimentation\nBalance relevance, revenue, and user trust when evolving ranking solutions\nLLM and Advanced Modeling Applications\nApply LLMs and hybrid ML techniques to use cases such as semantic understanding, intent detection, content generation, and internal workflows\nEvaluate emerging tools and techniques, recommending pragmatic adoption where they provide clear benefit\nEstablish best practices for testing, deploying, and monitoring LLM-powered models in production\nTeam Leadership and Craft Excellence\nManage and mentor applied ML practitioners, supporting growth in technical depth and business impact\nSet high standards for modeling rigor, experimentation discipline, and production readiness\nCollaborate closely with ML engineering and platform teams to ensure scalable and reliable deployment\nExperience You Bring\nBachelor’s degree in Computer Science, Engineering, or a related field (advanced degree preferred)\n6+ years of experience building and deploying production machine learning models\nDemonstrated experience owning ranking, recommendation, or personalization systems\nStrong foundation in applied ML techniques such as learning-to-rank, embeddings, gradient boosting, and neural networks\nHands-on experience working with LLMs, including prompt engineering, fine-tuning, retrieval-augmented generation, and evaluation\nSolid software engineering skills and experience working within modern data and ML stacks\nProven ability to work cross-functionally and influence without relying on hierarchy\nWhat Success Looks Like\nApplied ML solutions that measurably improve customer experience and business outcomes\nHigh-quality, continuously improving ranking and curation systems\nThoughtful, value-driven use of LLMs rather than novelty applications\nStrong partnership with product and business teams, with ML viewed as a strategic enabler\nA supported, high-performing applied ML team delivering consistent impact\nAt Gametime pay ranges are subject to change and assigned to a job based on specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget.\nUnited States - Pay Range\n$292,033—$343,568 USD\nGametime is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. 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