{"id":3333752,"url":"https://alion.io/job/ganss-personal-it-onsite-techniker-mwd-in","title":"IT-Onsite Techniker (m/w/d) in","company":{"id":673007,"name":"Ganss Personal","domain":"gansspersonal.de","url":"https://alion.io/company/gansspersonal","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Join","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hamburg, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":81000,"period":"year","method":"role_country_seniority_unknown","sample_n":71},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Windows","optional":false},{"name":"Model Context Protocol","optional":true}],"status":"live","first_seen_at":"2026-06-04T09:20:24Z","employer_posted_date":"2026-06-04","last_verified_at":"2026-11-05T18:44:14Z","board_verified":true,"closed_at":null,"days_open":154,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":154},"description":"Aufgaben\nBereitstellung vom 1st und 2nd Level Client Support im Onsite Team\n\nEntgegennahme von Störungen und Bearbeitung von Anfragen\n\nBetreuung von Standard-Anwendungen, wie MS-Office und aktuellen Betriebssystemen (Windows und Mac)\n\nInstallationen, Break & Fix, Austausch und Fehlerbehebung für Endgeräte\n\nDokumentation und Ticketbearbeitung im Ticketsystem.\n\nZusammenarbeit mit 1st und 3rd Level Client Support Teams.\n\nEinordnung der Prioritäten zur Einhaltung der SLAs.\n\nQualifikation\nIdealerweise eine Ausbildung im IT-Umfeld bzw. vergleichbare Berufserfahrung in der IT, z.B. als Fachinformatiker (m/w/d), IT-Techniker (m/w/d) IT Support bzw. IT-Servicetechniker (m/w/d) oder Onsite Techniker (m/w/d) bzw. Techniker Informatik (m/w/d) Onsite Support etc.\n\nErfahrung im IT-Support, in der Installation von PC-Hardware und der Fehlerbehebung\n\nGute Kenntnisse in den gängigsten Microsoft Windows Versionen, Active Directory, MS Office 365 und dem Umgang mit einem Ticketsystem\n\nGrundkenntnisse in iOS und Mac Betriebssystemen von Vorteil\n\nGgf. eine Zertifizierung wie CompTIA (A+), Microsoft Certified Professional (MCP)\n\nGute Deutschkenntnisse in Wort und Schrift sowie ausbaufähige bis gute Englischkenntnisse\n\nEin Führerschein der Klasse B wäre wünschenswert\n\nBenefits\nInteressante und abwechslungsreiche Aufgaben\n\nFestes und attraktives Monatsgehalt\n\nUrlaubs- und Weihnachtsgeld\n\nPersönliche Betreuung\n\nModerner Arbeitsplatz\n\nFachlicher Wissenszuwachs\n\nPersönliche Weiterentwicklung\n\nWir freuen uns auf Ihre Bewerbung über den Button auf dieser Seite.\nAlternativ können Sie sich direkt über den Bewerben-Button auf dieser Seite an uns wenden.\nSollten Sie Fragen im Vorfeld haben oder einen ersten vertraulichen Kontakt wünschen, steht Ihnen Herr Ganss telefonisch unter 0173 2640447 und info(at)gansspersonal(.)de gerne zur Verfügung.","description_format":"text","description_chars":1841,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"Upper-Intermediate (B2)","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing"],"lifecycle":[{"event":"open","at":"2026-10-27T12:54:49Z"}],"visa":[],"liveness":{"score":24,"band":"cold","label":"Long shot","p_open":1,"p_active":0.55,"p_room":0.44,"age_days":153,"expected_fill_days":127,"reasons":["conf:5","win:tail","crowd:"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/ganss-personal-it-onsite-techniker-mwd-in","json_url":"https://alion.io/job/ganss-personal-it-onsite-techniker-mwd-in.json","meta":{"generated_at":"2026-11-05T22:32:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3346,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673007},"rest":"https://alion.io/mcp/rest/get_company?id=673007"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fganss-personal-it-onsite-techniker-mwd-in"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fganss-personal-it-onsite-techniker-mwd-in"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fganss-personal-it-onsite-techniker-mwd-in"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ganss-personal-it-onsite-techniker-mwd-in\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fganss-personal-it-onsite-techniker-mwd-in"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3333752}},{"tool":"search_jobs","arguments":{"company":"gansspersonal.de","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3333752},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}