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Location
In office (Windsor)
Visa
Licensed UK visa sponsor

Confirmed on the employer's own hiring board on Oct 20, 2026. First seen by Alion on Oct 12, 2026.

Overview
Company
Impact
Profile match
Founded in 1969, GAP Group Limited is an independent equipment rental and site infrastructure solutions enterprise. Headquartered in Glasgow, United Kingdom, the company specializes in rental services across ten operational divisions, including plant and tool hire, non-mechanical site equipment, lifting gear, survey and safety instruments, mobile welfare units, pumps, power generation, trenching and shoring systems, and event services. By combining a nationwide network of nearly 200 depots with eco-conscious equipment fleet investments and comprehensive technical support, the organization enables construction contractors, civil engineering firms, utility operators, and event managers across the UK to access specialized machinery, streamline site logistics, and maintain operational safety standards.

General information

Reference

011739

Publication start date

12/10/2026

Job description

Hire and Sales Co-ordinators

Post description

Hire & Sales Co-ordinator

Vacancy details

Division

Survey - Hire & Sales

Title

Hire & Sales Coordinator

Contract type

Permanent Full Time

Vacancy location

Location

Windsor Industrial Estate, Unit 3, Rupert Street, Birmingham, B74PR

Location

United Kingdom, Midlands, Birmingham Survey

Requester

Number of positions to be provided

1

Employment Details

Contract hours

42.50

About the role

The Role

Are you ready to bring your energy, drive, and customer-first mindset to a fast-paced, high-impact role?

We're looking for an enthusiastic Hire & Sales Coordinator to join our dynamic Survey division that hires a range of equipment including Robotic and GPS equipment to the construction, utilities, and infrastructure sectors. If you thrive on building relationships, love solving problems, and enjoy the buzz of a busy depot environment, this is your opportunity to shine.

As the first point of contact for our customers, you'll play a vital role in delivering exceptional service and driving our success. From managing hire requests to coordinating logistics and resolving queries, you'll be the go-to expert who keeps everything running smoothly. It's a challenging, rewarding role that offers real career progression in a business that's growing fast.

If you're passionate about customer service, thrive under pressure, and want to be part of a supportive, ambitious team-this could be the opportunity you've been waiting for.

What You'll Be Doing

  • Managing incoming and outgoing hires per day
  • Processing hire desk administration and handling customer and supplier queries with speed and accuracy
  • Ensuring stock levels meet demand and identifying opportunities to maximise sales
  • Coordinating with drivers and fitters to ensure timely deliveries and collections
  • Resolving customer complaints and supplier issues with professionalism and

About You

What You'll Bring

The ideal candidate will bring a mix of operational know-how, customer focus, and a proactive mindset, including:

  • Ideally proven experience in a high-volume hire desk or similar fast-paced environment
  • Excellent customer service skills with a commercial edge and a drive to increase sales
  • Strong communication and organisational skills with great attention to detail
  • Confident IT skills, including Outlook and Excel
  • A team player who can also work independently and use their initiative
  • Experience in the plant & tool hire industry is a bonus-but if you've got the passion and willingness to learn, we'll support you every step of the way

About Us

About GAP and What We Offer

You'll be joining an industry leader that's growing and genuinely committed to your success. At GAP, we're proud to be the UK's leading equipment hire provider-supporting projects big and small across construction, infrastructure, events, and more. With nearly 200 locations nationwide and a wide range of specialist divisions, we offer exciting opportunities in everything from Plant and Tools to Lifting, Survey, Environmental, and Event Services.

As a family-run business with over 50 years of experience, we believe in doing things the right way. That means:

  • More investment in our equipment than anyone else in the industry, so you work with the best tools in the game
  • Remaining fully independent, which lets us make agile, long-term decisions that support your success
  • Offering real career growth, training, and development from day one
  • Support that values you - from generous holidays to Life Assurance and Health & Wellness Support Whether you're hands-on or customer-focused, there's a place for you at GAP where your work makes a difference. If you're up for the challenge and want to feel valued at work, then we'd love to hear from you! Ready to get started? Upload your CV and complete our short application-we'll take it from there. We're proud to be an Equal Opportunities employer and embrace the unique contributions each individual brings.
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