{"id":887648,"url":"https://alion.io/job/gapinternational-sales-operations-specialist","title":"Sales Operations Specialist","company":{"id":674200,"name":"Gap International","domain":"gapinternational.com","url":"https://alion.io/company/gapinternational","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Springfield, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":66000,"max_usd":144000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2542},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false},{"name":"SharePoint","optional":false}],"status":"closed","first_seen_at":"2026-03-06T22:24:14Z","employer_posted_date":"2026-07-27","last_verified_at":"2026-10-21T17:01:51Z","board_verified":false,"closed_at":"2026-10-21T17:01:51Z","days_open":228,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":228},"description":"ABOUT THE ROLE\nWe are seeking a highly motivated Sales Operations Specialist to support our growing Business Development division. In this pivotal role, you will manage and optimize sales systems and processes, support lead outreach and CRM activities, deliver actionable insights through data analysis, and collaborate across teams to drive alignment and execution of strategic objectives.\nABOUT GAP INTERNATIONAL\nGap International is a global performance consulting company that works with executives and their organizations to produce extraordinary business results in the ever-changing marketplace. We specialize in helping leaders articulate and fulfill the boldest possible future for their business, creating breakthrough outcomes and aligning the organization’s actions to be consistent with that future. For nearly 50 years, Gap International has worked with over 50,000 executives in 1,500 organizations across 65 countries-from CEOs and executives of Fortune 1000 companies to entrepreneurs. Gap International has experience in every major industry sector, including manufacturing, retail, energy, FMCG, pharmaceuticals, healthcare, technology, telecommunications, and financial services.\nRESPONSIBILITIES\nCRM & Data Management\nOwn and maintain CRM integrity, ensuring accurate data capture, pipeline hygiene, lifecycle tracking, and system adoption.\nConfigure, update, and document CRM processes (D365) to support sales and business development workflows.\nSupport tool adoption, troubleshoot issues, and act as the primary point of contact for system inquiries.\nPipeline Management & Outreach Operations\nAssist with outbound lead engagement strategies, sequencing, reach out templates, and targeted communication aligned with division goals.\nHelp qualify, categorize, and track inbound and outbound leads; ensure timely follow-ups and CRM updates.\nSupporting the organization with prospecting cold leads & identifying past client/warm leads that are aligned with company strategy\nOversee the sales process with clients from initial introduction through the transition to delivery\nReporting & Analytics\nDevelop PowerBI dashboards, reports, and scorecards tracking sales performance, pipeline health, conversion metrics, and trends.\nProvide insights that guide decision-making for leadership, spotlight opportunities for improvement, and highlight process inefficiencies.\nProcess Optimization & Documentation\nIdentify and implement process improvements to streamline workflows, automate repetitive tasks, and boost operational efficiency.\nDocument sales procedures, best practices, and playbooks to support consistency across the business development and broader sales organization.\n\nREQUIREMENTS\n3-5 years of sales, sales operations, business operations, or related experience.\nBackground in consultative/ relationship-based sales with hands-on responsibility for pipeline management, client engagement, and account follow-through.\nStrong CRM experience (ideally D365) with proven data and process ownership.\nSolid analytical skills and comfort presenting data visuals, metrics, and insights to drive decisions.\nProficient with Microsoft suite of products (Excel, PowerPoint, Word, SharePoint, D365, etc)\nGAP INTERNATIONAL ASSOCIATES\nPurposeful people at work impacting companies around the world\nPeople who thrive in a learning environment and enjoy learning, growing, and performing at their best; energized to continually push beyond their comfort zone\nComfortable with ambiguity; eager to take on things they don't know how to do\nCurious and flexible when it comes to their own growth and development, as well as receptive to coaching and feedback to maximize their potential\nWilling to communicate and contribute thoughts, insights and new ideas to senior leaders both internally and externally\nWHAT WE OFFER\nPurpose-driven work\nAn unmatched culture and commitment to ongoing growth and development\nHighly competitive health benefits\nGenerous 401k\nBonus based on company and individual performance\nTuition reimbursement\nInternational travel opportunities\nGap International associates are based out of our corporate office in the Philadelphia metropolitan area. In order to be considered for this role, applicants should be legally authorized to work in the US.\nGap International is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need, and all qualified candidates will receive consideration.","description_format":"text","description_chars":4489,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Management Consulting"],"lifecycle":[{"event":"open","at":"2026-09-14T04:41:43Z"},{"event":"close","at":"2026-10-21T17:01:51Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/gapinternational-sales-operations-specialist","json_url":"https://alion.io/job/gapinternational-sales-operations-specialist.json","meta":{"generated_at":"2026-10-22T03:58:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4044,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":674200},"rest":"https://alion.io/mcp/rest/get_company?id=674200"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgapinternational-sales-operations-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgapinternational-sales-operations-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgapinternational-sales-operations-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gapinternational-sales-operations-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgapinternational-sales-operations-specialist"}]}