{"id":2438744,"url":"https://alion.io/job/gaprecruitment-business-development-manager","title":"Business Development Manager","company":{"id":4422732,"name":"Gap Recruitment Services","domain":"gaprecruitment.co.ke","url":"https://alion.io/company/gaprecruitment","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Eldoret, Kenya"],"countries":["KE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T11:33:03Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-16T15:24:25Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Business Development Manager\nReports to: General Manager\nGross Salary: KES 88,690\nAbout Our Client\nOur client is a healthcare products and services company supplying implants, rehabilitation products, splints, and related medical equipment to hospitals, clinics, and specialists. The company also provides technical and surgical support services, working closely with surgeons and healthcare facilities to ensure quality patient outcomes.\nJob Summary\nThe Business Development Manager is responsible for driving sustainable business growth by leading our client's commercial activities, strengthening customer relationships, supervising the business development team, and ensuring seamless coordination between sales, technical support, and operational functions. The role provides strategic oversight of market expansion, customer retention, sales performance, collections, and service excellence to achieve organizational revenue and profitability objectives.\nDuties and Responsibilities\n1. Business Development and Market Growth\nDevelop and implement business development strategies aligned with our client's growth objectives.\nIdentify and coordinate the acquisition of new hospitals, clinics, specialists, and other healthcare customers using market intelligence and insights from the business development team.\nMonitor customer needs, competitor activity, market trends, and opportunities for the company product portfolio including implants, rehabilitation products, splints, and related products.\nSupport new product introductions, supplier partnerships, and other commercial initiatives.\nBuild relationships with key surgeons, healthcare facilities, and strategic partners to expand the company's market presence.\n2. Sales and Marketing\nDevelop monthly, quarterly, and annual sales and marketing plans aligned with company targets, incorporating plans submitted by team members for management review.\nMonitor the sales pipeline, territory coverage, and follow-up of active opportunities.\nReview sales results and conversion rates, and direct actions to improve revenue generation.\nOversee marketing campaigns, digital marketing, promotional activities, and customer engagement by the field team.\n3. Technical Operations\nSupervise Theatre Technicians and coordinate their deployment to provide appropriate support during surgical procedures.\nCoordinate with Procurement, Warehouse, Logistics, and Finance on surgery schedules, product availability, order processing, and timely invoicing.\nMonitor the quality of technical support provided to surgeons and hospitals, resolve operational bottlenecks, and implement improvements.\n4. Commercial and Financial Performance\nOversee regional debt collection in collaboration with Finance, including follow-up on overdue accounts and accurate recording of collections.\nEnsure commission details are submitted to Finance for processing by the 15th of every month.\nTrack sales growth, collections, and resource utilization against departmental targets.\nManage the cost-effective use of motorbikes, travel, promotional materials, and other departmental resources.\nContribute to departmental budgets, expenditure plans, and revenue forecasts.\n5. Customer Relationship Management\nReview customer concerns and feedback received by the Sales, Marketing, and Technical teams, and coordinate their timely resolution.\nMonitor customer satisfaction and lead actions to improve service, retention, and relationships with existing customers.\n6. Team Leadership and Performance\nLead, coach, and manage the performance of all direct reports across the Sales, Marketing, and Technical teams.\nConduct regular performance check-ins to review progress, give feedback, and address performance gaps.\nIdentify skills gaps and coordinate Continuous Medical Education (CME), product training, workshops, and other relevant development activities.\nManage duty rosters, leave schedules, and workforce planning for departmental staff, volunteers, and interns.\nPromote accountability, teamwork, professionalism, and continuous improvement, while supporting talent development and succession planning.\n7. Reporting, Compliance, and Planning\nConduct weekly departmental meetings to review performance, operational priorities, and corrective actions.\nProvide the General Manager with weekly updates and operational reports covering sales, business development activity, surgical cases, customer engagement, technical team performance, and key issues. Reconcile sales figures with Finance reports.\nSubmit monthly departmental reports covering sales, surgical cases, customer engagement, conversion rates, collections, budget performance, new product development, achievements, challenges, and recommended actions.\nApplication Deadline\nInterested candidates should submit their CV to Our Website by latest 29th September 2026.\nFor any inquiries, please contact us at +254 784 155 512.\nGap Recruitment Services Limited does not charge candidates at any stage of the recruitment process. We are committed to equal opportunity hiring. Only shortlisted candidates will be contacted","description_format":"text","description_chars":5092,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T11:33:03Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":2,"expected_fill_days":24,"reasons":["conf:3","agency","win:early"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/gaprecruitment-business-development-manager","json_url":"https://alion.io/job/gaprecruitment-business-development-manager.json","meta":{"generated_at":"2026-10-16T19:38:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5346,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4422732},"rest":"https://alion.io/mcp/rest/get_company?id=4422732"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgaprecruitment-business-development-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgaprecruitment-business-development-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgaprecruitment-business-development-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gaprecruitment-business-development-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgaprecruitment-business-development-manager"}]}