{"id":2195428,"url":"https://alion.io/job/garrettmotion-sales-support-specialist-2","title":"Sales Support Specialist","company":{"id":2036820,"name":"Garrett Motion","domain":"garrettmotion.com","url":"https://alion.io/company/garrettmotion","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":84,"open_postings":8,"ghost_share":0,"stale_share":0.625,"repost_share":0,"time_to_fill_p50_days":51,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Seoul, South Korea"],"countries":["KR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-10T02:04:21Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-10-28T08:59:00Z","board_verified":true,"closed_at":null,"days_open":48,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":48},"description":"Position Summary\nThe Sr. Sales Support Specialist partners with the Sales Managers and other members of the Customer teams to secure customer demand planning and tooling contribution.\nKey Job Areas of Responsibility\nEnsure on-time pricing updates in creation/maintenance/update of material and pricing information in all systems (SFDC, SAP, etc.), and proactively inform the Sales Manager of differences on customer Purchase Order vs. our pricing offer.\nManage Customer Purchase Order (PO) from customer portals, ensure correctness and initiate the pricing update process within 24h; responsible with PO archiving and pricing tracking file maintenance.\nGather and validate the information from the requestors to create a new product specification (Sales Managers, Program Managers, Sales Support, Sales Admin, etc.)\nPartner with Credit & Collection to drive less than 1% AR past due for price discrepancies.\nBe the 1st point of contact for resolution of material creation & pricing issues and manage resolution and root cause determination\nCollaborate with IT and Business Excellence on process optimization and automation initiatives; Piece price amortization\nEnsure adherence to all SOX and standards, guidelines, policies, procedures, and SLAs.\nTrack accruals\nSupport quotation submission on customer portals (where applicable)\nSupport proto PO check and distribution (where applicable)\nSupport Serial and tooling offer (tooling breakdown, packaging quote, Serial price breakdown, Purchase Order management and cross match with quote prices and Terms)\nResponsible to capture long term demand based on the sales team input for volumes\nTake ownership on cross-functional meetings\nAnalyze and align Customer demand based on portal input, supply chain and sales team inputs\nSecure customer team agreement and maintain APO system data (continuous obsolete PN clean-up process)\nPerform historical analysis, comparison with AOP/STRAP on demand\nSupport Prototype offer-to-Purchase Order (offer preparation, lead time, tooling, BOM Cost units, historical consistency management, Purchase Order management and cross match with quote prices and Terms)\nEnsure accurate information and details related to tooling projects including capacity, tooling breakdown, operations # and costs, vendors, project milestones and timeline, etc.\nEnsure identification and follow-up of all New Product Implementation projects that are customer funded and partner with Sales Manager to secure customer approval (update web-based portals, prepare customer presentation etc.)\nPartner with Procurement Admin team and contribute to GR on time by ensuring tagging instructions to be provided accurately and on time to internal stakeholders and suppliers.\nPartner with suppliers and Supply Base contacts to ensure purchased tooling equipment complies with customer requirements.\nResponsible with tooling project readiness prior to customer invoice release and with less than 1% AR impact on past due CFT payment\nAct as CFT point of contact for customer tooling audits and inventories","description_format":"text","description_chars":3051,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Education","Media & Entertainment"],"lifecycle":[{"event":"open","at":"2026-10-09T19:11:19Z"}],"visa":[],"liveness":{"score":51,"band":"ok","label":"Likely open","p_open":1,"p_active":0.68,"p_room":0.75,"age_days":48,"expected_fill_days":51,"reasons":["conf:12","win:late"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/garrettmotion-sales-support-specialist-2","json_url":"https://alion.io/job/garrettmotion-sales-support-specialist-2.json","meta":{"generated_at":"2026-10-28T12:23:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16388,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2036820},"rest":"https://alion.io/mcp/rest/get_company?id=2036820"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgarrettmotion-sales-support-specialist-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgarrettmotion-sales-support-specialist-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgarrettmotion-sales-support-specialist-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/garrettmotion-sales-support-specialist-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgarrettmotion-sales-support-specialist-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2195428}},{"tool":"search_jobs","arguments":{"company":"garrettmotion.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2195428},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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