{"id":1716196,"url":"https://alion.io/job/gartner-contracts-support-assistant-2","title":"Contracts Support Assistant","company":{"id":1752905,"name":"Gartner","domain":"gartner.com","url":"https://alion.io/company/gartner-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8000,"max_usd":21000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2447},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-09-21T00:00:00Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-05T02:32:40Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"About this role:\nProvide administrative and professional support to internal clients through the timely processing of Contracts Management, Pricing and Deal Hub administrative functions.\nWhat you’ll do:\nLiaise with internal associates in relation to client custom product, pricing, and contract terms.\n\nResponsible for entering product and pricing data into Gartner systems from client contract documents while recognizing non-standard terms that require modifications.\n\nManage access to custom price lists within Gartner systems based on account eligibility.\n\nPerform quality assurance testing of completed work.\n\nAssist teams with changes to standard price lists and annual price action tasks, as required.\n\nResponsible for monitoring and managing global email in-boxes that provides direct support of Global sales teams.\n\nResponsible for collation of data from Gartner systems and resources into individual client specific forms and questionnaires while recognizing non-standard terms that require negotiation or modifications.\n\nLiaise with internal associates in relation to client legal forms and requests. Manage Pricing/Deal Hub/Sales/Contracts team requests and work with others as required to meet individual and group objectives and deadlines. Support periodic reporting and analysis on key metrics.\n\nRespond to all emails, live calls and voice mails within each business day.\n\nAssist with internal legal and contract audits and statutory/obligatory reporting.\n\nAssist sales with providing details/documents/requirements to complete a deal. Includes working with various internal stakeholders to gather important and complex information. Understand the requirements and provide appropriate solutions.\n\nSuggest process and technology improvements to provide greater support and coverage for internal clients, while completing other tasks as required.\n\nWhat you’ll need:\nDegree with major field of study in law/business administration.\n\nMinimum 6 months experience of working in (preferably contracts/pricing) administration department of a corporate firm or entity or intellectual property-based business gained after or during college.\n\nAs the first point of contact for many internal associates, it is imperative that this person be extremely professional and have a willingness to work towards completing the requests, in order to ensure a positive client experience.\n\nExperience and adaptability in a fast-paced work environment preferably in client service with the ability to prioritize workload based on value of business to Gartner.\n\nExperience & proficiency with Microsoft Office and database systems - expert capability in Microsoft Word, Excel and Microsoft Outlook\n\nExperience working in Contract Lifecycle Management tools (preferable Salesforce)\n\nExperience handling multiple priority activities/projects at once within allotted SLA.\n\nStrong interpersonal and relationship building skills. Should be collaborative with current team and extended team members\n\nAdaptability to change and willingness to learn new things and processes based on technological advancements.\n\nCultural sensitivity and ability to operate across different time zones and cultures\n\nAbility to work effectively under pressure and meet tight deadlines\n\nExcellent English verbal and written communication skills, incorporating requirements, action plan and timeline when communicating with internal subject matter experts.\n\nProcess-driven, methodical, organized and pays strong attention to detail. Internal: Pricing, Sales, Consultants, CFS, Finance, Global Legal Team\n\nExternal: Clients, Law Firms\n\nWho you are:\nBe able to work autonomously (i.e., high degree of self-reliance/self-starter with a sense of ownership)\n\nTeam player with good time management skills\n\nHelp to ensure that all SLA’s are met and sales are fully supported across all varied requests\n\nWhat we offer:\nIn addition to an outstanding work environment with rapid advancement potential, Gartner associates enjoy exceptional compensation and benefits, including:\n\nAn upbeat, positive culture. Integrity, objectivity, collaboration, results and a no-limits mind-set are central to our values\n\nLimitless growth. We work with you to help you meet your goals and advance within the company\n\nEncouragement to be innovative and challenge status quo\n\nExposure to industry leading training and development\n\nPerformance based recognition and rewards\n\nWho are we?\nAt Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.\nOur mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.\nSince our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.\nWhat makes Gartner a great place to work?\nOur vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.\nWe hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.\nOur teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.\nWe invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.\nGartner is the world authority on AI\nAt Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.\nIt’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.\nWhat do we offer?\nGartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.\nIn our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.\nReady to grow your career with Gartner? Join us.\nThe policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.\nGartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to .\nJob Requisition ID:113916By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.\nGartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy\n For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.","description_format":"text","description_chars":8534,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-02T18:40:34Z"}],"visa":[],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.419,"p_room":0.35,"age_days":13,"expected_fill_days":6,"reasons":["conf:0","velocity","win:tail","comp:junior,brand"],"computed_at":"2026-10-04T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/gartner-contracts-support-assistant-2","json_url":"https://alion.io/job/gartner-contracts-support-assistant-2.json","meta":{"generated_at":"2026-10-05T02:47:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3844,"day_limit":5000,"remaining_today":1156,"minute_limit":60,"resets_at":"2026-10-06T00:00:00Z"}}}