{"id":3399079,"url":"https://alion.io/job/gasanmamo-it-support-technician","title":"IT Support Technician","company":{"id":2370077,"name":"GasanMamo","domain":"gasanmamo.com","url":"https://alion.io/company/gasanmamo","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Talexio","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gżira, Malta"],"countries":["MT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-28T13:42:48Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-02T22:56:19Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Are you passionate about technology and eager to kick-start your career in IT? We're looking for an IT Support Technician to join our growing team and gain hands-on experience in a dynamic and supportive environment.\nIn this role, you'll work closely with experienced IT professionals, helping to support business-critical systems, troubleshoot technical issues, and contribute to exciting digital projects. This is an excellent opportunity for someone who is keen to learn, develop new skills, and build a successful career in IT.\nWhat We're Looking For\nDiploma level qualification in IT or similar.\nA strong interest in technology and problem-solving.\nGood communication and customer service skills.\nA proactive attitude and willingness to learn.\nAbility to work effectively both independently and as part of a team.\nWhat You’ll Be Doing\nHelping employees with everyday IT issues.\nLogging and following up on helpdesk requests.\nSetting up computers, printers and software.\nSupporting Windows, Microsoft 365 and email.\nHelping with user accounts, passwords and basic connection issues.\nWhy join us?\nAt GasanMamo, we offer a career path in a growing, collaborative team where your contribution matters. You’ll benefit from ongoing professional development, support towards related studies and professional membership fees, and the chance to work with a respected name in the Maltese insurance market.\nThe chosen candidate will enjoy working in an environment that offers a good work-life balance and additional benefits, including:\nGenerous Remuneration Package\nCompetitive salary that reflects your experience and contributions. \nPremium discounts on insurance products, with excess waivers in the event of a claim and credit arrangements for premium payment\nExclusive discounts on gym membership, retail outlets, etc. \nClothing allowance for work attire. \nWork-Life Balance\nShorter working hours during the summer months without needing to take vacation leave or make up the time at another point during the year. \nAdditional paid leave given to working parents to care for their unwell children, over and above the option of using their own sick leave for this purpose. \nAdditional paid leave to care for ill family members, over and above the unpaid entitlement provided at law. \nHealth and Wellbeing\nComprehensive insurance coverage, including life, personal accident and health insurance. \nOn-site GP clinic available monthly for health consultations. \nConfidential access to mental health support at company’s expense. \nCareer Development\nStudy support, including financial assistance and additional leave for exams. \nReimbursement of professional membership fees to support industry involvement. \nQualification Allowance, awarded upon completion of certain qualifications. \nOngoing training from experienced in-house trainers, and external providers. \nOnline learning resources, including CPD-accredited sessions. \nSeminar and conference access. \nCommunity and Social Engagement\nRegular social events that bring the team together. \nPaid volunteering leave to support causes that matter. \nOpportunities to engage in CSR initiatives and make a positive impact. \nEqual Opportunities\nGasanMamo is committed to a policy of equal opportunities in all aspects of employment and encourages applications from all members of the community, irrespective of race, religion, gender, disability, age or sexual orientation.\nAll applications will be treated in strictest confidence.","description_format":"text","description_chars":3474,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Gym membership","Health insurance","Insurance coverage","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Food & Beverages","Brewing & Beer","Property & Casualty Insurance"],"lifecycle":[{"event":"open","at":"2026-10-28T13:42:48Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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