{"id":3772178,"url":"https://alion.io/job/gategroup-customer-dedicated-executive-chef","title":"Customer Dedicated Executive Chef","company":{"id":1979495,"name":"gategroup","domain":"gategroup.com","url":"https://alion.io/company/gategroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":44,"ghost_share":0,"stale_share":0.523,"repost_share":0.023,"time_to_fill_p50_days":27,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Seattle, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":145000,"max":150000,"currency":"USD","period":"year","gross":null,"usd_annual":150000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-04T21:54:43Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-15T03:12:31Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"We’re looking for motivated, engaged people to help make everyone’s journeys better.\nDedicated to strategic airline partner for development of new menus and culinary concepts globally across a range of cuisines (Asian, Modern European and Ethnic etc.) for the client in line with their brand values and corporate identity with the use of approved suppliers taking into account budget, dietary and operational needs. Joint responsibility for kitchen operations globally related to the dedicated customer with influence in training in multiple units to deliver the customers’ expectations whilst ensuring quality and culinary standards are consistently upheld by actively supporting operational execution on a regular basis.Annual Hiring Range/Hourly Rate:\n$145,000 - $150,000/Per Year\nThis position is eligible for incentive pay of 20% of the annual base salary, dependent upon successful attainment of company, team, and individual goals.\nBenefits\nPaid time off\n401k, with company match\nCompany sponsored life insurance\nMedical, dental, vision plans\nVoluntary short-term/long-term disability insurance\nVoluntary life, accident, and hospital plans\nEmployee Assistance Program\nCommuter benefits\nEmployee Discounts\nMain Duties and Responsibilities:\nEnsures Gate Gourmet can deliver world class menu development and production services to a strategic customer that reflects the Airlines signature culinary style \nBe the gategroup expert with respect to the customer experience the airline creates and consistently deliver to its passengers through in-flight meals \nSecures the confidence of the customer and strengthen the levels of consistent quality service. \nAssists the customer with the development of food philosophies and standards and ensure gategroup has the capability to deliver consistently against the customers culinary standards \nBuilds relationships with Regional Executive Chefs and Airline Unit Chefs to ensure clear communication of expectations and deliverables. Articulate the customer needs with respect to raw materials, identify and secure suppliers to meet the requirements, potentially outside gategroup’s supplier list \nPartners with the Customer Lead Executive Chefs and Regional Executive Chefs to ensure seamless integration of menu requirements into production and ensure menus are consistently executable in-flight via gate gourmet or supplier partner production environment \nBe a trusted point of contact for the customer regarding Menus, Food and Kitchen service requirements. \nWorks closely with gategroup’s Total Cost Management (TCM) organization. Assure new specifications, recipes and photos are properly documented and delivered for pricing analysis \nMonitors customer feedback and ensure appropriate corrective actions are taken in a timely manner. \nMeasures success based on KPI’s that are mutually agreed by gategroup and the customer including but not limited to margin, customer satisfaction, quality and recipe management \nTravels to designated units and fly specified routes to learn, inspect, audit, train and make recommendations for improvements \nPrepares all culinary aspects of the presentation to the customer during a tender including but not limited to the food presentation, messaging, ingredients and physical appearance of the local kitchen \nActively participates as a member of the account management team that includes and Executive Management Board sponsor, VP Group Culinary Excellence and Global Account Director making contributions that result in winning, retaining and/or building the business \nActively participates as a member of the Gate Gourmet global dedicated S.P.I.C.E (Sustaining Progress in Culinary Excellence) program \nCreates a joint responsibility for the customer satisfaction between the local kitchens and the dedicated chef team \nMaintains the standard of skill and service levels of multiple customer dedicated production chefs and support these dotted line reports in the operations at key locations to balance the need to meet the dedicated customers’ requirements \nDevelops and refreshes all menus globally in line with the Airlines culinary style to create an appealing customer experience \nPrepares menu and food reports by collecting, analyzing and summarizing food, dining and customer trend data \nRepresents the customer and Gate Gourmet at media events, special affairs, inaugural events, food fairs, exhibitions and seminars as requested \nActs as an Ambassador for gategroup \nQualifications\nEducation:\nApprenticeship, AOS or compatible degree in Culinary Arts and/or Bachelor’s Degree in Business and/or Hospitality \nCatering diploma or City and Guilds, or other appropriate qualification \nWork Experience:\n3-5 years of experience within in-flight catering preferred \n4 years of Menu Development and operational experience \nGlobal style, proficiency in fusion cooking \nPrevious menu development responsibility in a fine dining environment \nA sound knowledge and experience of Asian cuisines and modern European cuisines \nWorking knowledge and experience of HACCP stands and equivalent \nExperience presenting to clients/customers and building/maintaining appropriate relationships \nSkills and Knowledge:\nStrong Culinary Background \nUnderstanding of large scale production and assembly \nClear understanding of Hospitality and Service and the Customer Experience\nAbility to present a culinary vision utilizing all 5 senses \nProject Management Skills \nDiverse/multi-cultural Interpersonal Skills \nIndependent and Pro-active Leader \nProcess Oriented and Results Driven \nCapability to keep the hand on the pulse of the culinary world including trends, organizations and personnel \nPassionate about food and teaching culinary techniques \nCurrent in the latest food production techniques \nCurrent in the latest food trends \nAware of Super Food and Functional Food principles\nAware of caloric intake and basic dietary requirements \nAware of religious meal requirements including HALAL, Kosher, Hindu \nProficient in Microsoft Office \nLanguage / Communication Skills:\nRelationship and Strategic Account Management Skills \nCapacity to manage the movement and schedules of colleagues and customers globally \nAble to speak publicly and represent Gate Gourmet with confidence and professionalism \nProficient culinary knowledge of terms, procedures and practices and be able to teach these techniques \nExcellent customer interaction and presentation skills and be able to teach these techniques\nGood interoffice skills, pleasant, professional office demeanor \nMust exhibit patience and “mentor-like” abilities \nEnglish language skills required, additional languages a plus \nJob Dimensions\nGeographic Responsibility: Global responsibility for Gate Gourmet/Airline customer locations\nType of Employment: Full-time\nTravel %: Up to 60% (Domestic and International)\nExemption Classification: Exempt\nInternal Relationships: Culinary teams, unit chefs and other internal contacts as needed\nExternal Relationships: Customer and others as needed\nWork Environment / Requirements of the Job:\nMust be able to regularly stand, bend, lift, and move intermittently during work schedules of 10+ hours \nMust be able to withstand a normal production kitchen facility where there may be physical discomfort due to varying temperature and noise levels \nMust be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty five (25) pounds \nOccasionally requires working weekends and holidays \ngategroup Competencies Required to be Successful in the Job:\nThinking - Information Search and analysis & problem resolution skills\nEngaging - Understanding others, Team Leadership and Developing People\nInspiring - Influencing and building relationships, Motivating and Inspiring, Communicating effectively\nAchieving - Delivering business results under pressure, Championing Performance Improvement and Customer Focus\nDemonstrated Values to be Successful in the Position\nEmployees at gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect. To demonstrate these Values, we expect to observe the following from everyone:\nExcellence\nWe put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.\nWe constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.\nPassion\nHospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care.\nWe have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.\nResponsibility\nWe care about what we do, and we understand the impact we have on others and the planet.\nWe always look out for each other -creating a safe workplace environment is everyone’s responsibility.\nRespect\nEvery job matters. We each do our part to ensure our colleagues and our customers succeed in their goals.\nWe respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup.\nThe above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.\ngategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.\nFor further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf\nFor California Residents, Please click here to view our North America Applicant Privacy Notice.\nWe anticipate that this job will close on:\n12/06/2026Please click here to view our North America Applicant Privacy Notice.\nIf you want to be part of a team that helps make travel and culinary memories,join us!","description_format":"text","description_chars":10401,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["401k plan","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services","Commercial Aviation"],"lifecycle":[{"event":"open","at":"2026-11-04T21:54:43Z"}],"visa":[],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":0.9,"age_days":10,"expected_fill_days":27,"reasons":["conf:4","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-11-15T07:52:55Z"},"pay":{"stated_usd_annual":150000,"is_top_pay":true},"html_url":"https://alion.io/job/gategroup-customer-dedicated-executive-chef","json_url":"https://alion.io/job/gategroup-customer-dedicated-executive-chef.json","meta":{"generated_at":"2026-11-15T13:07:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3591,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1979495},"rest":"https://alion.io/mcp/rest/get_company?id=1979495"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgategroup-customer-dedicated-executive-chef"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgategroup-customer-dedicated-executive-chef"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgategroup-customer-dedicated-executive-chef"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gategroup-customer-dedicated-executive-chef\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgategroup-customer-dedicated-executive-chef"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3772178}},{"tool":"search_jobs","arguments":{"company":"gategroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3772178},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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