{"id":1528424,"url":"https://alion.io/job/gategroup-flight-coordinator-ace","title":"Flight Coordinator (ACE)","company":{"id":1979495,"name":"gategroup","domain":"gategroup.com","url":"https://alion.io/company/gategroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":49,"ghost_share":0,"stale_share":0.857,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Heathrow, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":46000,"period":"year","method":"role_country_seniority_unknown","sample_n":380},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-03-03T00:00:00Z","employer_posted_date":"2026-03-03","last_verified_at":"2026-10-15T04:20:26Z","board_verified":true,"closed_at":null,"days_open":227,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":226},"description":"We’re looking for motivated, engaged people to help make everyone’s journeys better.\nJob Summary:\nWe are currently looking to recruit Flight Coordinators to join our team based in West Drayton, Stockley Park. As a Flight Coordinator, you will be responsible for the delivery of Customer Service and Operational requirements for all customer airlines and ensuring the flights are catered to agreed specifications. Additionally, you will be responsible for the final catering handover, liaising with department supervisors to secure the correct quantities, the right quality and the required scheduled dock departures as well as supervising all airside personnel.\nEstablish and ensure that customer requirements and expectations are met.\nAttend aircraft where required and sign off flights.\nContinually evaluate and recommend improvements to working practices.\nTo ensure accurate communications reach the desired audience, punctually, with active follow up to ensure compliance.\nTo take responsibility, whilst on duty, for the daily operational requirements of the customers.\nTo complete routine performance checks ensuring that departmental and customer targets are met.\nAct on behalf of Gate Gourmet, as a representative, at external customer meetings / presentations.\nUndertake and report findings on special projects as designated.\nTo investigate customer reports or in conjunction with relevant departments and respond accordingly.\nTo complete Flight / DFT checks in the unit. \nIf you want to be part of a team that helps make travel and culinary memories, join us!","description_format":"text","description_chars":1568,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Manufacturing","FMCG & Consumer Brand Groups"],"lifecycle":[{"event":"open","at":"2026-09-30T15:02:04Z"}],"visa":[],"liveness":{"score":2,"band":"cold","label":"Long shot","p_open":1,"p_active":0.057,"p_room":0.28,"age_days":226,"expected_fill_days":17,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/gategroup-flight-coordinator-ace","json_url":"https://alion.io/job/gategroup-flight-coordinator-ace.json","meta":{"generated_at":"2026-10-16T02:46:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4200,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1979495},"rest":"https://alion.io/mcp/rest/get_company?id=1979495"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgategroup-flight-coordinator-ace"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgategroup-flight-coordinator-ace"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgategroup-flight-coordinator-ace"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gategroup-flight-coordinator-ace\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgategroup-flight-coordinator-ace"}]}