{"id":1513119,"url":"https://alion.io/job/gategroup-transportation-supervisor","title":"Transportation Supervisor","company":{"id":1979495,"name":"gategroup","domain":"gategroup.com","url":"https://alion.io/company/gategroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":49,"ghost_share":0,"stale_share":0.857,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Schiller Park, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-15T04:20:26Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"We’re looking for motivated, engaged people to help make everyone’s journeys better.\nThe position is responsible for supervising employees (drivers and driver assistants) that coordinate services between the kitchen and drivers and controls activities on the dock.Annual Hiring Range:\n$60,000.00 /Per Year\nBenefits, US\nPaid time off\n401k, with company match\nCompany sponsored life insurance\nMedical, dental, vision plans\nVoluntary short-term/long-term disability insurance\nVoluntary life, accident, and hospital plans\nEmployee Assistance Program\nEmployee Discounts\nWeekly pay for union employees\nFree hot healthy meals for unit operations roles\nMain Duties and Responsibilities:\nEnsures quality production standards are maintained for all accounts\n\nResponsible for obtaining control sheets and making assignments for team drivers to flights daily\n\nChecks dock area to ensure that employees have required equipment and that trucks leave according to scheduled dock departure\n\nChecks that all teams are catering correct aircraft and flights\n\nEnsures that all employees are in compliance with safety procedures and Airport Transport Authority badging requirements\n\nWorks with management staff to improve performance of the unit\n\nAssists teams with late flights and equipment changes\n\nResponsible for getting information from airlines on service requirements and updates\n\nMaintains radio contact with Operations Manager, meal planer and leads during operation\n\nConducts regular checks of the kitchen to ensure no equipment was left behind after flights leave the kitchen\n\nResponsible for security and proper transportation of galleys and maintaining cleanliness of vehicles\n\nResponsible for safety, quality and compliance with customer specifications and regulatory requirements and company policies and procedures.\n\nEnsures specifications, airline diagrams, and other standards are accurate according to the airline specifications.\n\nEnsures that all products are coded according to Gate Gourmet procedures.\n\nWorks with maintenance staff to ensure preventive maintenance of machinery and fleet according to schedules, reports maintenance and repair issues in timely manner.\n\nMaintains Company policies and procedures as well as specification books for airline customers\n\nMaintains all financial goals related to material, productivity, overtime, and labor goals\n\nPrepares management reports (ex. attendance, HAACCP and labor) as required.\n\nResponsible for supervising drivers and driver assistants\n\nResponsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR and other support functions.\n\nManages work flow balancing - - the division of responsibilities amongst employees on each shift including assignment of responsibilities and workstations.\n\nManages daily manpower planning including assignment of responsibilities and workstations.\n\nDetermines when and whether to call employees in to cover staffing needs (ex. sick calls, vacation relief, medical leaves, volume changes, etc.)\n\nIn conjunction with department leaders determines number of employees needed by shift\n\nEnsures compliance with company Wage & Hour policy, including ensuring employees get the rest & meal breaks and ensuring company processes are followed.\n\nTrains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food expenses.\n\nMonitors daily manpower planning and schedules employees.\n\nResponsible for employee retention and reducing employee turnover.\n\nResponsible for coaching, counseling and preparing corrective actions for employees in compliance with the applicable union/collective bargaining agreement(s).\n\nReviews and ensures employees in chain of command are in correct cost centers and correct job titles.\n\nReviews and ensures union represented employees’ pay rates are correct based on wage scales and seniority.\n\n(note: this should only apply to OP73 and OP78) Ensures employees complete all company required training including but not limited to ServSafe\n\nCompliance with all company required policies, procedures and processes including but not limited to required training\n\nQualifications\nEducation:\nHigh School Diploma or GED required.\n\nAssociates degree preferred.\n\nWork Experience:\n2+ years supervisory experience working in a high volume, manufacturing, food production, and restaurant or catering environment or equivalent experience in the related field preferred\n\nTechnical Skills: (Certification, Licenses and Registration)\nMust have strong and effective leadership skills, and the ability to successfully manage a staff of 30+ hourly employees.\n\nCurrent or previous labor relations experience is a plus, but not required.\n\nCandidate must be comfortable with all levels of employees and have the ability to drive positive program change.\n\nAbility to train others required.\n\nMust have the ability to give negative and positive feedback to employees on a daily basis.\n\nExcellent time management skills required. Ability to handle multiple tasks without losing focus on priorities.\n\nStrong organizational, analytical, communication and leadership skills required.\n\nMust be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance.\n\nBasic computer skills with working knowledge of Microsoft Office products required.\n\nAbility to obtain ServSafe Certification required.\n\nServSafe Certified preferred\n\nLanguage / Communication Skills:\nExpresses oneself clearly and effectively when speaking and writing to individuals and groups; listening attentively and insuring communication is understood by all parties involved\n\nBi-lingual in English and Spanish/Chinese Mandarin/ Vietnamese/Hindi/Polish a plus.\n\nJob Dimensions\nGeographic Responsibility: USA\nType of Employment: Full-Time\nTravel %: No\nExemption Classification: Exempt\nInternal Relationships: TBD\nExternal Relationships: TBD\nWork Environment / Requirements of the Job: Normal work environment\nBudget / Revenue Responsibility: USD\nOrganization Structure\nDirect Line Manager (Title): Manager, Ops, Transport\nDotted Line Manager (Title, if applicable): N/A\nNumber of Direct Reports: Up to 80, average of 16 (union employees, Asst, Ops, Meal Bank)\nNumber of Dotted Line Reports: N/A\nEstimated Total Size of Team: Up to 80\nGate Group Competencies Required to be Successful in the Job:\nThinking - Information Search and analysis & problem resolution skills\n\nEngaging - Understanding others, Team Leadership and Developing People\n\nInspiring - Influencing and building relationships, Motivating and Inspiring, Communicating effectively\n\nAchieving - Delivering business results under pressure, Championing Performance Improvement and Customer Focus\n\nDemonstrated Values to be Successful in the Position\nEmployees at gategroup are expected to live ourValues ofExcellence, Passion, Responsibility and Respect. To demonstrate theseValues, we expect toobservethe following from everyone:\n\nExcellence\nWe put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.\nWe constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.\nPassion\nHospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care.\nWe have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.\nResponsibility\nWe care about what we do, and we understand the impact we have on others and the planet.\nWe always look out for each other -creating a safe workplace environment is everyone’s responsibility.\nRespect\nEvery job matters. We each do our part to ensure our colleagues and our customers succeed in their goals.\n We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup.\nThe above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.\ngategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.\nFor further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf\nPlease click here to view ourNorth America Applicant Privacy Notice\nWe anticipate that this job will close on:\n10/18/2026Please click here to view our North America Applicant Privacy Notice.\nIf you want to be part of a team that helps make travel and culinary memories,join us!","description_format":"text","description_chars":9271,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Manufacturing","FMCG & Consumer Brand Groups"],"lifecycle":[{"event":"open","at":"2026-09-30T08:40:04Z"}],"visa":[],"liveness":{"score":33,"band":"fade","label":"Fading","p_open":1,"p_active":0.446,"p_room":0.75,"age_days":16,"expected_fill_days":17,"reasons":["conf:1","stale_co","wave","velocity","win:late","comp:junior,brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":60000,"is_top_pay":false},"html_url":"https://alion.io/job/gategroup-transportation-supervisor","json_url":"https://alion.io/job/gategroup-transportation-supervisor.json","meta":{"generated_at":"2026-10-15T09:56:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14903,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1979495},"rest":"https://alion.io/mcp/rest/get_company?id=1979495"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgategroup-transportation-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgategroup-transportation-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgategroup-transportation-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gategroup-transportation-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgategroup-transportation-supervisor"}]}