{"id":1888844,"url":"https://alion.io/job/gatekeeper-systems-field-service-technician-iii","title":"Field Service Technician III","company":{"id":2319905,"name":"Gatekeeper Systems","domain":"gatekeepersystems.com","url":"https://alion.io/company/gatekeepersystems","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Richmond, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":31,"max":33,"currency":"USD","period":"hour","gross":null,"usd_annual":66000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-11T23:54:00Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-10-20T09:01:24Z","board_verified":true,"closed_at":null,"days_open":38,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":38},"description":"FIELD SERVICE TECHNICIAN III\nGATEKEEPER SYSTEMS, INC.\nGatekeeper Systems stands proudly as the foremost global leader in retail loss prevention, operations management, and analytics, with our headquarters based in Foothill Ranch, California. We maintain a strong presence across the globe, with offices in the UK, Australia, China, Hong Kong, Germany, France, and Canada, fostering a diverse team of 450 talented employees. Over the past 25 years, Gatekeeper Systems has been at the forefront of the industry, demonstrating our commitment to excellence through cutting-edge technologies and unparalleled customer service. \nJoin us on our journey as we continue to revolutionize the retail sector, providing innovative solutions and services that redefine industry standards.\nWHAT WE OFFER…\nJoin the team at Gatekeeper Systems and watch your career grow! We offer competitive compensation and benefits packages that include:\nAttractive Total Compensation Package\nComprehensive healthcare benefits including medical, dental, and vision coverage; Life/ADD/STD insurance; FSA/HSA options.\n401(k) Plan with Employer Match\nGenerous Paid Time Off (PTO) policy\nObservance of 11 paid company holidays \nESSENTIAL JOB FUNCTIONS; but not limited to:\nWork under the supervision of the Field Services Manager and guidance of Field Services Engineer\nInstall, service, and troubleshoot the Company's indoor loss prevention system. \nPerform Preventive Maintenance of the Company’s indoor loss prevention system. \nComplete any service and repair work orders, primarily within your assigned areas as they arise\nAbility to travel up to 70+% of the week, mostly driving, including overnights\nAbility to work extremely flexible hours and weekends to complete installation, service and maintenance of the Company’s systems \nMakes substantive and comprehensive decisions on job sites regarding appropriate work needed to remedy system issues\nPerform multiple tasks in a fast-paced environment, pay attention to detail, while remaining highly organized and efficient\nAssistance in the training of Field Services Technicians, ASP, and Contractors \nTake and follow through on directions and instructions while remaining customer focused \nAdhere to the Company’s standard operating procedures\nAbiding commitment to Company’s Core Values, Mission, and Vision\nUtilization of installation and service scheduling systems and other service and expense tracking\nQUALIFICATION REQUIREMENTS\nThe requirements listed below are representative of the knowledge, skill and/or ability required.\nAbility to perform multiple tasks in a fast-paced environment; adaptable\nAttention to details\nBe highly organized and efficient\nAbility to take directions and follow through on instructions\nAbility to handle difficult customers with diplomacy, tact, and problem-solving\nHave good oral and written communication skills\nHave good leadership skills\nHave experience working with Security Camera Systems, Point of Sales Systems, Electrical Devices, and Wireless Devices\nHave experience with dustless concrete cutting and asphalt\nHave experience installing devices in a retail environment\nHave experience running wires through walls and ceilings\nHave experience troubleshooting and tuning electrical devices\nHave experience bending and running conduit\nHave experience using power tools and scissor lifts\nComputer and other software proficiency in installation and service scheduling systems and other service and expense tracking \nEDUCATION AND/OR EXPERIENCE\nMinimum 4+ years of experience directly related to the installation of devices in a retail environment such as point of sale systems, alarm systems, or security camera systems\nMinimum 3 years’ experience in electrical and low voltage devices, concrete cutting, bending, and running conduit, and running wires through walls and ceilings; and experience with power tools and scissor lifts\nExperience as general contractor or related fields are highly desirable \nStrong communication and collaboration skills are a must to ensure cooperation and positive results\nValid driver’s license and a clean Motor Vehicle Record (MVR) and the ability to maintain a positive driving record throughout employment\nDISCLAIMER\nThis Job Description is a general overview of the requirements for the position. It is not designed to contain, nor should it be interpreted as being all inclusive of every task which may be assigned or required. It is subject to change, in alignment with company/department needs and priorities.\nGatekeeper Systems, Inc., is an equal opportunity employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture, and background. We strongly encourage applications from candidates who demonstrate that they can contribute to this goal. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any protected basis.","description_format":"text","description_chars":5086,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Commerce","Data & Analytics"],"lifecycle":[{"event":"open","at":"2026-10-05T03:56:56Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1 · green card filings: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":1,"median_offered_wage_usd":130000,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":26,"band":"fade","label":"Fading","p_open":1,"p_active":0.584,"p_room":0.45,"age_days":38,"expected_fill_days":22,"reasons":["conf:1","win:tail"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":66000,"is_top_pay":false},"html_url":"https://alion.io/job/gatekeeper-systems-field-service-technician-iii","json_url":"https://alion.io/job/gatekeeper-systems-field-service-technician-iii.json","meta":{"generated_at":"2026-10-20T09:08:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10038,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2319905},"rest":"https://alion.io/mcp/rest/get_company?id=2319905"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgatekeeper-systems-field-service-technician-iii"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgatekeeper-systems-field-service-technician-iii"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgatekeeper-systems-field-service-technician-iii"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gatekeeper-systems-field-service-technician-iii\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgatekeeper-systems-field-service-technician-iii"}]}