{"id":2043957,"url":"https://alion.io/job/gateway-longview-parenting-support-specialist","title":"Parenting Support Specialist","company":{"id":2425712,"name":"Gateway Longview","domain":"gateway-longview.org","url":"https://alion.io/company/gateway-longview","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":{"grade":"C","score":62,"open_postings":25,"ghost_share":0.64,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Niagara Falls, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":22,"currency":"USD","period":"hour","gross":null,"usd_annual":44000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-14T00:31:06Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-14T17:41:47Z","board_verified":true,"closed_at":null,"days_open":62,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":62},"description":"Description\nJob Title: Parenting Support Specialist\nDepartment: Niagara County Preventive Services\nPosition Summary\nThe role of the Parenting support Specialist is to provide trauma informed, individualized intervention that includes parenting skills assessment and development, family case management, and crisis management. The Parenting support Specialist will provide Supervised Parenting time and Supervised Visitation using the Coached visitation model developed by OCFS. The Parenting support Specialist will meet with families a minimum of once/week for one hour or more based on the individual needs of the family and as identified by Niagara County Department of Social Services (NCDSS). The Parenting support Specialist will carry a caseload ranging from 7-13 families.\nAgency\nNew Directions Youth & Family Services is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with.\nPay and Benefits\nMaster's Degree- $24.12 - $25.34/hour\nBachelor's Degree- $20.14 - $22.20/hour\nFlexible 35-hour schedule\n105 hours of paid time off in the first year, plus 13 agency holidays\nMedical, dental, and life insurance at affordable rates\n401k with up to 3% agency match\nA supportive agency culture where over 30% of staff have been with us for 10+ years\nProfessional Development Opportunities\nOngoing training and supervision\nOpportunities to strengthen skills in parenting support, crisis management, and trauma-informed care\nRequired certifications and continuing education provided or supported by the agency\nPosition Specific Duties/Responsibilities\nAssessment\nEngages family in a comprehensive assessment process that helps to identify family strengths, needs, and goals. Reviews family life areas including: educational/vocational, home/parenting, community, medical/mental health/substance abuse, and legal/financial. \nPartners with parents to complete self-assessments \nUtilizes evidence based assessments as available including AAPI and Ages & Stages Questionnaire\nPermanency and Care Planning\nSupport families with identification of additional family resources that can contribute to increased time spent as a family while the children are in care and/or provide alternative discharge resources \nPartner with parents to identify goals and methods of achieving goals \nSupport parents with understanding goals identified by Family Court and Social Services \nWorks with family to develop a crisis management plan and list of resources to ensure safety of all family members. \nIntervention and Skill Development\nSupport parents whose children are placed outside the home with achieving goals that will expedite the children returning home from foster care \nSupport parents with addressing safety and risk concerns in the home that could prevent their children from returning home, or for children living at home will prevent removal \nProvide coaching and feedback during Supervised Parenting sessions and Supervised Family Visitation sessions using the OCFS Coached visitation model \nProvides family with information about and linkage/referral to relevant community-based services. \nProvides information related to child developmental stages and appropriate expectations/rules/limits, engages family in skill-building activities, and models appropriate interventions. \nProvides 24-hour emergency crisis interventions services as necessary and participates in rotating weekend on-call duties.\nAdvocates on the individual, agency, and system level to secure needed services, supports parents and caregivers with development of selfadvocacy skills \nMeets with families for a minimum of one hour/week, or more as identified by the permanency plan \nCommunication and Collaboration\nMaintains routine contact with NCDSS Case Manager and other service providers. \nAttends NC Family Court and periodic FASP Service Plan Reviews as needed. \nSupports co-workers with case coverage during absences. Ensures coverage is available for own absences \nDocumentation\nCompletes well composed progress notes reflecting all contacts in CONNECTIONS utilizing progress note format identified by New Directions. \nCompletes all documentation in a timely manner consistent with program standards \nMaintains and assures the confidentiality of case records and information and obtains releases of information as necessary to ensure coordination of services. \nAgency Standards/Norms\nParticipate in regular supervision (per New Directions policy and procedure) \nCollaborate with team members for case coverage and consultation \nParticipate in regularly scheduled team meetings \nMaintain a flexible schedule including evening and weekend availability. Communicates schedule to supervisor on a daily basis and updates as applicable \nAttend all mandatory in-service trainings as per NDYFS policy and LDSS requirements \nParticipate in continuing education as needed to maintain a level of expertise in the field. \nAdhere to agency and department policies and procedures \nUtilize normative culture and trauma informed care \nAdhere to the Code of Ethics prescribed by the National Association of Social Workers \nPerform all other duties as assigned by immediate supervisor \nRequirements\nMinimum Education and/or Professional Qualifications/Skills\n• Bachelor’s Degree in a human services field with experience providing services to children and families or equivalent combination of degree and experience\n• Preferred experience includes: providing parent skills training, supervising visitation, and linking youth/families to a broad range of services essential to functioning successfully within the community and home environment.\nSpecial - Personal Skills, Qualities, Aptitudes and Physical Requirements New Directions Youth & Family Services, Inc is an equal opportunity employer. Reasonable accommodations may be made to enable persons with disabilities to perform essential functions. Individual must possess the following;\n1. Ability to role model Agency Norms and policies of New Directions Youth and Family Services.\n2. Ability to accept supervision and perform as part of a team.\n3. Ability to be flexible and adapt to change.\n4. Ability to work effectively with clients, families, staff and community contacts from a variety of cultural and ethnic backgrounds.\n5. Ability to deal effectively with children/youth with behavioral, emotional and/or mental health challenges and their families.\n6. Must meet criteria set forth in the New Directions Driver’s License policy and Auto Insurance policy.\n7. Must pass annual physical for Category 1 job classification in accordance with New Directions Employee Health policy. 8. Must comply with Agency safety standards and be responsible for own actions and conduct concerning safety and healthy working conditions.\nWe want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive, and equitable human service organization to apply.\nSalary Description\n$20.14 - $25.34 per hour","description_format":"text","description_chars":7384,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Flexible schedule","Life insurance","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Nursing Homes & Long-Term Care","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-10-07T18:57:05Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.25,"p_room":0.36,"age_days":62,"expected_fill_days":33,"reasons":["conf:12","stale_co","win:tail","crowd:"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":44000,"is_top_pay":false},"html_url":"https://alion.io/job/gateway-longview-parenting-support-specialist","json_url":"https://alion.io/job/gateway-longview-parenting-support-specialist.json","meta":{"generated_at":"2026-10-15T06:56:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10459,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2425712},"rest":"https://alion.io/mcp/rest/get_company?id=2425712"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgateway-longview-parenting-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgateway-longview-parenting-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgateway-longview-parenting-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gateway-longview-parenting-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgateway-longview-parenting-support-specialist"}]}