{"id":3705433,"url":"https://alion.io/job/gatik-program-manager-operations-readiness","title":"Program Manager, Operations Readiness","company":{"id":21901,"name":"Gatik","domain":"gatik.ai","url":"https://alion.io/company/gatik","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"C","score":63,"open_postings":74,"ghost_share":0.622,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Phoenix, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Asana","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Smartsheet","optional":false}],"status":"live","first_seen_at":"2026-11-03T20:30:42Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-07T09:54:13Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":3},"description":"Gatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service (ATaaS) solution and prioritizing safe, consistent deliveries while streamlining freight movement by reducing congestion. The company focuses on short-haul, B2B logistics for Fortune 500 retailers and in 2021 launched the world’s first fully driverless commercial transportation service with Walmart. Gatik's Class 3-7 autonomous trucks are commercially deployed across major markets, including Texas, Arkansas, and Ontario, Canada, driving innovation in freight transportation.\nThe company's proprietary Level 4 autonomous technology, Gatik Carrier™, is custom-built to transport freight safely and efficiently between pick-up and drop-off locations on the middle mile. With robust capabilities in both highway and urban environments, Gatik Carrier™ serves as an all-encompassing solution that integrates advanced software and hardware powering the fleet, facilitating effortless integration into customers' logistics operations.\nAbout the Role\nGatik is looking for a detail-oriented, highly organized Program Manager, Operations Readiness to make sure our operations teams are prepared for every change that reaches the field. In this role, you will manage readiness for software releases, hardware improvements, platform updates, operational process changes, and end-state improvement rollouts, using lean principles and standardized processes. Reporting to the Director of Central Operations, you will act as the primary conduit between Technical Engineering and Operations, and partner closely with Product, Training, and Safety so that every change is enabled, communicated, trained, and validated before launch. You will be instrumental in maintaining safety and operational continuity while driving fast, reliable delivery of improvements across our autonomous fleet.\nThis role is hybrid, 2 days per week in Santa Clara, Phoenix, Dallas, or Toronto.\nWhat You'll Do\nOwn readiness programs end to end. Plan and run readiness for software releases, hardware improvements, platform updates, process changes, and end-state rollouts, from early scoping through launch and post-launch stabilization.\nStandardize the readiness process. Build and maintain standard work, templates, checklists, and go/no-go gates so every launch follows a consistent, repeatable process.\n Apply lean principles. Use lean tools (value stream mapping, waste elimination, root cause analysis) to make readiness and rollout workflows faster, simpler, and less error-prone.\nBridge Engineering and Operations. Act as the conduit between Technical Engineering and Operations: translate technical changes into operational impact, and bring field realities back into engineering priorities.\nMaintain the operations triage process. Own the triage process for issues coming out of operations, including intake, prioritization, routing to the right engineering or functional owners, and tracking to resolution.\nEscalate field feedback. Collect and synthesize feedback from operations teams, escalate critical issues quickly and clearly, and make sure feedback shapes future releases and improvements.\nPartner across functions. Work with Product, Operations, Training, and Safety to align on scope, dependencies, timelines, and owners for each change.\nDrive training and enablement. Coordinate with Training to make sure documentation, SOP updates, training content, and field communications are delivered and completed before launch.\nManage risk and safety alignment. Work with Safety to identify operational risks, confirm mitigations are in place, and make sure changes meet safety and regulatory requirements.\nCoordinate rollouts and close the loop. Plan phased or market-by-market rollouts, serve as the single point of coordination at launch, and run retrospectives to improve the process.\nWhat We're Looking For\nBachelor’s degree in Engineering, Operations Management, Business, or a related field, or equivalent practical experience.\n5+ years of experience in program management, operations, or launch management.\nExperience managing cross-functional programs with several stakeholders, including technical engineering teams.\nExperience building or running an issue triage, intake, or escalation process.\nWorking knowledge of lean principles and process standardization.\nExperience preparing operations teams for product, technology, or process changes.\nExcellent written and verbal communication, including turning technical information into clear operational guidance.\nExperience with program management and issue tracking tools such as Jira, Confluence, Asana, or Smartsheet.\nExperience in autonomous vehicles, trucking, logistics, or fleet operations preferred.\nLean Six Sigma Yellow or Green Belt, or equivalent lean training preferred.\nExperience supporting software or hardware release cycles in a technology or robotics environment preferred.\nFamiliarity with safety-critical operations and change management processes preferred.\nExperience working with training and enablement teams to roll out SOPs and field training preferred.\nPMP, CSM, or similar program management certification preferred.\nExperience in a high-growth or startup environment preferred.\nMore about Gatik\nFounded in 2017 by experts in autonomous vehicle technology, Gatik has rapidly expanded its presence to Mountain View, Dallas-Fort Worth, Arkansas, and Toronto. As the first and only company to achieve fully driverless middle-mile commercial deliveries, Gatik holds a unique and defensible position in the AV industry, with a clear trajectory toward sustainable growth and profitability.\nWe have delivered complete, proprietary AV technology - an integration of software and hardware - to enable earlier successes for our clients in constrained Level 4 autonomy. By choosing the middle mile - with defined point-to-point delivery, we have simplified some of the more complex AV challenges, enabling us to achieve full autonomy ahead of competitors. Given extensive knowledge of Gatik’s well-defined, fixed route ODDs and hybrid architecture, we are able to hyper-optimize our models with exponentially less data, establish gate-keeping mechanisms to maintain explainability, and ensure continued safety of the system for unmanned operations.\nVisit us atGatik for more company information andCareers at Gatik for more open roles.\nNotable News\nForbes:Forget robotaxis. Upstart Gatik sees middle-mile deliveries as the path to profitable AVs\nTech Brew:Gatik AI exec unpacks the regulations that could shape the AV industry\nBusiness Wire: Gatik Paves the Way for Safe Driverless Operations (‘Freight-Only’) at Scale with Industry-First Third-Party Safety Assessment Framework\nAuto Futures:Autonomous Trucking Group Gatik Secures Investment From NIPPON EXPRESS HOLDINGS\nAutomotive News:Gatik foresees hundreds of self-driving trucks on road soon, and that's just the beginning\nForbes:Isuzu And Gatik Go All In To Scale Up Driverless Freight Services\nBloomberg:Autonomous Vehicle Startup Takes Off by Picking Off Easier Routes\nReuters:Driverless vehicles on limited routes bump along despite US robotaxi scrutiny\nTaking Care of Our Team\nAt Gatik, we connect people of extraordinary talent and experience to an opportunity to create a more resilient supply chain and contribute to our environment’s sustainability. We are diverse in our backgrounds and perspectives yet united by a bold vision and shared commitment to our values. Our culture emphasizes the importance of collaboration, respect and agility.\nWe at Gatik strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that together we can do great things. We are committed to an inclusive and diverse team. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.","description_format":"text","description_chars":8102,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Autonomous Driving","Logistics","Road Transport"],"lifecycle":[{"event":"open","at":"2026-11-03T20:53:32Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 19 · green card filings: 1","filings_12m":19,"filings_prev_12m":21,"green_card_filings_12m":1,"median_offered_wage_usd":172250,"route":null,"cap_exempt":false,"checked_at":"2026-11-07T07:57:00+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":3,"expected_fill_days":29,"reasons":["conf:4","stale_co","win:early"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/gatik-program-manager-operations-readiness","json_url":"https://alion.io/job/gatik-program-manager-operations-readiness.json","meta":{"generated_at":"2026-11-07T09:56:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8357,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":21901},"rest":"https://alion.io/mcp/rest/get_company?id=21901"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgatik-program-manager-operations-readiness"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgatik-program-manager-operations-readiness"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgatik-program-manager-operations-readiness"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gatik-program-manager-operations-readiness\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgatik-program-manager-operations-readiness"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3705433}},{"tool":"search_jobs","arguments":{"company":"gatik.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3705433},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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