{"id":881526,"url":"https://alion.io/job/gaudlitz-customer-service-specialist-mfd","title":"Customer Service Specialist (m/f/d)","company":{"id":695983,"name":"GAUDLITZ","domain":"gaudlitz.de","url":"https://alion.io/company/gaudlitz","size_band":"51-200","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Personio","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-07-23T12:10:19Z","employer_posted_date":"2026-07-23","last_verified_at":"2026-09-24T01:14:07Z","board_verified":true,"closed_at":null,"days_open":63,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":63},"description":"Tradition trifft Zukunft - starten Sie Ihre Karriere bei Gaudlitz HUB\nFor almost 90 years, Gaudlitz HUB has stood for quality, technological precision, and collaborative partnerships. We combine our extensive experience in plastics engineering with innovative solutions and state-of-the-art technologies. Become part of our dedicated team and help shape the future.\nAs an employee at GAUDLITZ, you will benefit from cutting-edge technologies, an internationally connected team, and continuous professional development opportunities. Together, we foster a culture of openness and reliability where your ideas are valued and encouraged. Join GAUDLITZ and help us shape the future of plastics technology!\nIhre Aufgaben\nProcess customer orders in the ERP system\nCreate and maintain customer master data\nManage sales prices in the ERP system and verify pricing on customer invoices\nPrepare and update short- and long-term sales forecasts\nSupport sales planning and business forecasting activities\nCommunicate with customers regarding orders, deliveries and pricing\nCoordinate customer priorities with the production planning team\nPrepare reports and analyses for the management team\nCooperate closely with the Production, Planning, Logistics and Finance departments\nParticipate in customer meetings and occasional business trips\nIhr Profil\nSecondary school or university degree\nPrevious experience in customer service, sales support or a similar position is an advantage\nGood command of English, both spoken and written, with the confidence to communicate with international customers and colleagues on a daily basis\nGerman language skills are an advantage\nExperience with an ERP system is an advantage\nGood knowledge of Microsoft Office, especially Excel\nStrong analytical skills and confidence working with numbers\nGood communication and organizational skills\nAbility to stay calm in a fast-paced environment, prioritize effectively and adapt to changing customer requirements\nDriving licence (Category B)\nWarum wir?\nCompetitive salary based on your experience and qualifications\nStable employment with an international manufacturing company\nDaily communication with international customers\nFlexible working hours\n5 weeks of annual leave\nLanguage courses\nMeal allowance of CZK 70 per working day\nContribution towards children's sports and leisure activities\nCompany events and additional employee benefits\nUnsere Werte\nRespect and Appreciation\nWe value every individual and foster a culture of mutual respect and recognition.\nResponsibility\nWe take responsibility for delivering quality, promoting sustainability, and supporting our colleagues, customers, and communities.\nReliability\nWe are a trusted partner and employer, known for our dependability and commitment.\nEmbracing Change\nWe welcome change and continuous improvement, recognizing innovation and progress as key drivers of our success.\nAnsprechpartner\nApply now and help us shape the technologies of the future.\nGAUDLITZ Precision s.r.o.\nMs. Marcela Smolikova\nBorek 40\n380 01 Dacice\nMail: \nTelefon-Nr.: +420 384 350 316","description_format":"text","description_chars":3106,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"German","level":"All levels","optional":true},{"language":"English","level":"All levels","optional":false}]},"benefits":["Annual leave","Company events","Flexible schedule","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-14T01:11:34Z"}],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.362,"p_room":0.44,"age_days":62,"expected_fill_days":43,"reasons":["conf:4","win:tail","crowd:"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/gaudlitz-customer-service-specialist-mfd","json_url":"https://alion.io/job/gaudlitz-customer-service-specialist-mfd.json","meta":{"generated_at":"2026-09-24T14:47:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}