{"id":3829930,"url":"https://alion.io/job/gb-advisors-intern-it-ia-software-dev-practicas-profesionales-remoto","title":"Intern IT / IA / Software Dev - Practicas Profesionales Remoto","company":{"id":4463153,"name":"Gb Advisors","domain":"gb-advisors.com","url":"https://alion.io/company/gb-advisors-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Guatemala City, Guatemala"],"countries":["GT"],"hiring_countries":["GT"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Linux","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Monday.com","optional":false},{"name":"ServiceNow","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-05T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-11-05T00:00:00Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"GB Advisors es una consultora estratégica y proveedor de tecnología de confianza. Vamos más allá del software: impulsamos la transformación digital integrando inteligencia artificial (IA) y automatización para optimizar operaciones, mejorar la experiencia de los clientes y agilizar los flujos de trabajo. Trabajamos con plataformas como Monday.com, Freshworks y ServiceNow.\r\n\nBuscamos un Intern en IT, IA y Software Development para recibir entrenamiento práctico en nuestros servicios de TI: gestión de servicios (ITSM), soporte técnico, entrega de servicios y administración de sistemas. Trabajarás junto a profesionales senior, con acompañamiento en cada tarea.\r\n\nQUÉ HARÁS\r\n- Participar en sesiones de entrenamiento y shadowing en las distintas áreas de IT Services.\r\n- Apoyar la resolución de incidencias de servicio bajo supervisión.\r\n- Colaborar en el mantenimiento y actualización de plataformas de gestión de servicios y CRM (por ejemplo Vtiger y herramientas ITSM).\r\n- Ayudar en tareas básicas de instalación, configuración y mantenimiento de sistemas.\r\n- Documentar procedimientos, SLAs y flujos de trabajo, y organizar bases de conocimiento.\r\n- Participar en reuniones y talleres del departamento y aportar sugerencias de mejora.\r\n\nREQUISITOS\r\n- Estudiante de último semestre o año, o recién egresado, de TSU o Licenciatura en Ingeniería de Sistemas, Informática, Software, Computer Science, Tecnologías de la Información o afín. No aplican carreras fuera del área tecnológica.\r\n- Experiencia de 0 a 1 año. Se valoran prácticas o proyectos académicos en soporte técnico o servicios de TI.\r\n- Inglés B1 a B2.\r\n- Nociones de ITIL, sistemas operativos (Windows, macOS, Linux), redes básicas y Microsoft Office.\r\n- Ganas de aprender, trabajo en equipo, buena comunicación y atención al detalle.\r\n\nCONDICIONES\r\n- Prácticas profesionales 100% remotas. 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