{"id":591130,"url":"https://alion.io/job/gbg-account-manager-anz-saas","title":"Account Manager ANZ - SaaS","company":{"id":6441,"name":"GBG","domain":"gbg.com","url":"https://alion.io/company/gbg","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":95,"open_postings":7,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":70,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Auckland, New Zealand"],"countries":["NZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-08T00:00:00Z","employer_posted_date":"2026-09-08","last_verified_at":"2026-10-31T15:27:24Z","board_verified":true,"closed_at":null,"days_open":53,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":53},"description":"About GBG\nEnabling safe and rewarding digital lives for genuine people, everywhere\nWe make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.\nWith over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live.\nAbout the team and role\nGo To Market ANZ Team\nOur mission is to deliver identity intelligence on a global scale. Australia and New Zealand play a big role in our strategy, offering opportunities to help existing clients achieve their objectives in customer onboarding and risk management. At GBG, we put customers at the heart of everything we do-prioritizing exceptional service and seamless experiences. By focusing on improving the customer journey, we not only strengthen relationships but also drive improvements to our customer’s journey and generate enhanced profitability.\nThe Role - Account Manager\nIn this role, you will manage and grow a diverse portfolio of customers across New Zealand, spanning a range of industries, business sizes, and regulatory environments. You will build trusted relationships, develop a deep understanding of each customer's unique challenges and objectives, and act as a trusted advisor on market, industry, and regulatory developments. Through proactive account planning, whitespace analysis, and stakeholder engagement, you will identify growth opportunities, drive retention, and deliver measurable customer outcomes. Working cross-functionally, you will coordinate internal resources to ensure customers realise value from their investment and continue to grow their partnership with GBG.\nWhat you will do\nProactive Account Planning and Sustainable Growth:Develop and execute account plans that protect recurring revenue, support customer retention and deliver sustainable portfolio growth. Use customer insight, whitespace analysis and prospecting to identify, qualify and progress cross-sell and upsell opportunities within existing accounts.\n\nSales Forecasting & CRM Management:Provide accurate and timely sales forecasting through effective use of CRM tools, ensuring data integrity and actionable insights.\n\nRelationship Management:Build long-term relationships across multiple levels and functions within each customer, including executive and C-level stakeholders. Develop a clear understanding of customer priorities, challenges and decision-making processes.\n\nCross-Functional Collaboration:Work closely with Professional Services, Marketing, and Product teams to align strategies and deliver a cohesive customer experience.\n\nMarket Intelligence:Stay updated on industry trends and the competitive landscape to identify new business opportunities and inform strategic decisions.\n\n Customer Transition and Early Value Realisation:Own the customer journey from deal closure through to activation and adoption, ensuring a seamless transition and effective change management. Drive early value realisation by helping customers maximise the solutions they've purchased, achieve their desired outcomes, and realise the business value and ROI expected from their investment.\n\nSkills we're looking for\nProven experience in account management with a strong commercial focus.\nDemonstrated ability to meet or exceed sales targets consistently.\nSelf-motivated and driven to succeed.\nExceptional communication, negotiation, and interpersonal skills.\nStrong analytical and strategic thinking abilities.\nAbility to work independently and collaboratively within a team.\nAdaptable to changing environments, including SaaS, new products, and evolving client needs, with a creative approach to solutions.\nKnowledge of AML/CFT regulations in New Zealand (preferred but not essential).\nProven ability to quickly build trust with prospects and internal stakeholders.\nFlexible and the ability to prioritise and adapt quickly.\nTo find out more\nAs an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.\nTo chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to  and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.\nUnleash your potential and be part of our mission to power safe and rewarding digital lives.\nRequirements\nBenefits\nTo find out more\nAs an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.\nTo chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to  and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.\nUnleash your potential and be part of our mission to power safe and rewarding digital lives.","description_format":"text","description_chars":5497,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"region"},{"name":"New Zealand","iso":"NZ","kind":"region"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Software","Fraud Detection","Identity Management","Data Providers & Datasets"],"lifecycle":[{"event":"open","at":"2026-09-10T11:35:03Z"}],"visa":[],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.762,"p_room":0.75,"age_days":53,"expected_fill_days":70,"reasons":["conf:1","win:late"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/gbg-account-manager-anz-saas","json_url":"https://alion.io/job/gbg-account-manager-anz-saas.json","meta":{"generated_at":"2026-10-31T17:04:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26752,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6441},"rest":"https://alion.io/mcp/rest/get_company?id=6441"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgbg-account-manager-anz-saas"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgbg-account-manager-anz-saas"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgbg-account-manager-anz-saas"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gbg-account-manager-anz-saas\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgbg-account-manager-anz-saas"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":591130}},{"tool":"search_jobs","arguments":{"company":"gbg.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":591130},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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