{"id":1382519,"url":"https://alion.io/job/gca-marketing-operations-manager","title":"Marketing Operations Manager","company":{"id":1814455,"name":"GCA","domain":"gca.gov.uk","url":"https://alion.io/company/gca-gov-uk","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Liverpool, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":48027,"max":53310,"currency":"GBP","period":"year","gross":null,"usd_annual":70656},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T00:00:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-13T11:54:56Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Job description\nJob Title: Marketing Operations Manager - Maternity Cover\nBand: 4\nSalary: £48,027 - £53,310\nLocation: Liverpool, Norwich, Newport, Birmingham, Glasgow\nContract Type: Fixed Term - 12 Months\nHours: Full Time, Compressed Hours\nClosing Date: 11th October 2026\nInterview Date(s): 28/29th October (subject to change)\nInsight into GCA - Webinar \nWatch our Webinar on the above link and gain valuable insight into GCA and our recruitment processes.\nWould you like to be part of a high performing marketing team? Are you an analytical thinker who can manage our systems and reporting, ensuring we are set up to succeed?\nJob Summary\nWorking closely with the Deputy Head of Marketing, you'll ensure we optimise our marketing platforms, systems and processes to improve marketing and communications efficiency, effectiveness and performance reporting. You'll play a crucial role in stakeholder relationship management, workflow optimisation and how we leverage digital technologies and AI to enhance our marketing capabilities. This is a fantastic opportunity to join a dynamic marketing team of 12 people that sits within the wider marketing and communications team of 24 people at GCA. You will support our marketing strategy and activation by ensuring all activity is data and insight led and audience focused. This is an exciting time to join the team as we roll-out a new brand strategy, grow our digital expertise and build on our multi-disciplinary ways of working across the team.\nKey Accountabilities:\nProduce and analyse performance evaluation reports, providing actionable insights that improve effectiveness and inform data-led marketing strategies\nLead discussions across marketing and communications to ensure standards for insight and evaluation are being met against functional standards\nTraining of team members on processes, systems, and insight and evaluation\nMaintain and optimise our systems and tools, ensuring they integrate effectively across our marketing channels\nManage workflows and standard operating procedures, from briefing through to evaluation, identifying opportunities to improve efficiency\nLeverage the latest digital marketing tools and technologies, including marketing automation and Artificial Intelligence (AI) to enhance our capabilities\nMaintain robust data management processes, ensuring data protection compliance while maximising audience insights and segmentation\nBuild and manage relationships with internal and external stakeholders, including supplier agencies\nApply the principles, policies and practices of Government Communications Service to a high professional standard\nEssential Criteria (to be assessed at application stage):\nDemonstrable experience of managing and integrating marketing platforms, systems and processes to meet business objectives\nExcellent analytical skills, with experience using data management and reporting tools to evaluate campaign performance, interpret data and provide actionable, robust insights\nProven ability to design, implement and optimise efficient marketing processes and workflows\nAble to develop strong, productive relationships at all levels inside and outside of the organisation to achieve business objectives\nStrong written and verbal communication skills with the ability to convey information clearly and adapt style to suit different audiences and stakeholders\nSuccess Profiles (to be assessed at interview):\nExperience\nBehaviours\nSeeing the bigger picture\nChanging and improving\nCommunicating and influencing - Lead success profile\nTechnical\nData and insight \n(A link to the Civil Service Success Profiles Framework is provided below)\nSuccess Profiles Framework\nValuing our people:\nCompetitive salary \nGenerous pension scheme\nA discretionary non-contractual performance related bonus \nWorking remotely in addition to working in advertised office location\nFlexi time scheme (available for B1-B6) - Remove this bullet for SCS roles\nMinimum 25 days annual leave to a maximum service related 30 days excluding bank holidays\nWant to make a difference? Find out more about the rewarding work that we do in ourcandidate pack.\nThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan and theCivil Service D&I Strategy.\nWe want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact \nWorking flexibly, delivering outcomes\nGCA operates a smarter working model that balances flexibility with collaboration. Successful candidates are expected to spend at least 26 days per quarter (approximately 2 days per week, pro-rata) at their contracted office, another GCA site, or off-site for meetings. For the remainder of the time, you may work from home or another suitable location that meets business needs.\nArtificial Intelligence\nArtificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see ourcandidate guidance for more information on appropriate and inappropriate use.\nSelection Process\nA reserve list may be held for up to 12 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact .\nPlease note that as part of this recruitment process, if you are unsuccessful at the interview stage but are close to the benchmark score you may be considered for and offered a role at a lower pay band within the same job family.\n#GCAIND\nWorking for the Civil Service\nThe Civil Service Code sets out the standards of behaviour expected of civil servants.\nComplaints Procedure\nOur recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles details of which can be found athttps://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/\nIf you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact  in the first instance.\nIf you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at \nInternal candidates should apply using their Workday account. Please use the careers hub for your application.","description_format":"text","description_chars":6900,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Government","Public Finance"],"lifecycle":[{"event":"open","at":"2026-09-28T09:00:30Z"}],"visa":[],"liveness":{"score":37,"band":"fade","label":"Fading","p_open":1,"p_active":0.676,"p_room":0.55,"age_days":20,"expected_fill_days":20,"reasons":["conf:7","win:tail"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":70656,"is_top_pay":false},"html_url":"https://alion.io/job/gca-marketing-operations-manager","json_url":"https://alion.io/job/gca-marketing-operations-manager.json","meta":{"generated_at":"2026-10-13T19:25:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29644,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1814455},"rest":"https://alion.io/mcp/rest/get_company?id=1814455"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgca-marketing-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgca-marketing-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgca-marketing-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gca-marketing-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgca-marketing-operations-manager"}]}