{"id":2197323,"url":"https://alion.io/job/gca-senior-interaction-designer","title":"Senior Interaction Designer","company":{"id":1814455,"name":"GCA","domain":"gca.gov.uk","url":"https://alion.io/company/gca-gov-uk","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Design","role_family":"Design","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Liverpool, United Kingdom","Norwich, United Kingdom","Newport, United Kingdom","Birmingham, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":59877,"max":69457,"currency":"GBP","period":"year","gross":null,"usd_annual":91885},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Figma","optional":false}],"status":"live","first_seen_at":"2026-10-09T20:00:58Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-12T22:36:39Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Job description\nJob Title: Senior Interaction Designer\nBand: 5\nSalary: £59,877- £69,457\n(plus allowance up to £9000 per annum depending on technical assessment)\nAvailable Locations: Liverpool, Newport, Norwich, Glasgow or Birmingham\nThe following locations listed below are restricted to contracted GCA staff already based in one of these offices: London, Bristol, Manchester or York. External applicants are not eligible for these sites. If you select one of these locations as an external applicant your application will unfortunately be withdrawn.\nContract Type: Permanent\nHours: Full time\nClosing Date: 25th October\nInterview Date(s): 10th/11th November (subject to change)\nInsight into GCA - Webinar \nWatch our Webinar on the above link and gain valuable insight into GCA and our recruitment processes.\nReady to shape government-wide procurement? Join us as our first permanent Senior Interaction Designer and become a driving force in our growing UCD team. You’ll lead the design of complex, high-impact transactional services, ensuring every user enjoys seamless, inclusive, and intuitive digital experiences. If you’re passionate about evidence-based design, mentoring others, and building services that deliver real value to the nation, we want you on our team. Ready to make a lasting impact?\nJob Summary\nThis role will join a growing UCD team that currently contains 5 permanent team members, and a host of wonderful contractor colleagues. It will report directly to the Head of UCD, and will take over line management of any contractors assigned to the same programme of work.\nKey Accountabilities:\nLead End-to-End Journey Design: Map complex user flows, wireframes, and digital interaction touchpoints to ensure services are simple, intuitive, and seamless for all users.\n Rapid Prototyping & Iteration: Create low-to-high fidelity interactive prototypes (in Figma, HTML/CSS, or design kits) to test design hypotheses and refine interaction models rapidly.\nDrive Accessibility & Inclusive Design: Guarantee all digital touchpoints strictly comply with WCAG 2.2 AA standards, ensuring equal access for citizens with varying digital skills or assistive technology needs.\n Apply and Extend Design Systems: Champion established standards (such as the GOV.UK Design System) while developing new reusable UI patterns.\nEvidence-Based Design Decisions: Collaborate closely with User Researchers, Content Designers, and Performance Analysts to iterate interfaces based on real user data. \nBalance Policy, Legal & Tech Constraints: Work alongside software engineers, policy leads, and product managers to translate complex regulatory or backend constraints into elegant human-centred solutions.\nLead Co-Design & Strategic Workshops: Facilitate design critiques, co-design sessions, and cross-functional alignment workshops to build consensus among diverse stakeholders and delivery squads.\nShape Service Strategy Across Project Phases: Provide design leadership across Discovery, Alpha, Beta, and Live phases, ensuring the team builds the right thing before committing resources to scaling.\nLine Management & Mentoring: Lead and guide contract team members, manage performance to ensure a high-performing team, and support staff development through regular feedback.\nEssential Criteria (to be assessed at application stage):\nProven End-to-End Interaction Design Experience: Extensive track record of designing complex, intuitive user journeys and interfaces within an Agile delivery environment.\nPrototyping: Demonstrated capability in creating low-to-high fidelity interactive prototypes (using Figma, HTML/CSS, or design toolkits) to test hypotheses and validate user flows.\nExpertise in Accessibility & Inclusion (WCAG 2.2): Deep knowledge and practical application of inclusive design principles and WCAG 2.2 standards to ensure products work for all users, including those using assistive tech.\nEvidence-Based & Collaborative: Track record of using user research, data, and usability testing to defend design decisions and iteratively improve digital services alongside cross-functional teams.\nInfluencing: Proven ability to impact direction of projects, outcomes of the team and build consensus among diverse stakeholders and delivery squads.\nSuccess Profiles (to be assessed at interview):\nBehaviours:\nDelivering at pace\nCommunicating and influencing\nMaking effective decisions\nTechnical:\nDesigning for everyone (lead success profile, a task will be sent ahead of the interview to be presented to the panel during the interview)\nDesign communication\nEvidence-based design\n(A link to the Civil Service Success Profiles Framework is provided below)\nSuccess Profiles Framework\nValuing our people:\nCompetitive salary \nGenerous pension scheme\nA discretionary non-contractual performance related bonus \nWorking remotely in addition to working in advertised office location\nFlexi time scheme (available for B1-B6) \nMinimum 25 days annual leave to a maximum service related 30 days excluding bank holidays\nWant to make a difference? Find out more about the rewarding work that we do in ourcandidate pack.\nThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan and theCivil Service D&I Strategy.\nWe want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact \nWorking flexibly, delivering outcomes\nGCA operates a smarter working model that balances flexibility with collaboration. Successful candidates are expected to spend at least 26 days per quarter (approximately 2 days per week, pro-rata) at their contracted office, another GCA site, or off-site for meetings. For the remainder of the time, you may work from home or another suitable location that meets business needs.\nArtificial Intelligence\nArtificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see ourcandidate guidance for more information on appropriate and inappropriate use.\nSelection Process\nA reserve list may be held for up to 12 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact .\nPlease note that as part of this recruitment process, if you are unsuccessful at the interview stage but are close to the benchmark score you may be considered for and offered a role at a lower pay band within the same job family.\n#GCAIND\nWorking for the Civil Service\nThe Civil Service Code sets out the standards of behaviour expected of civil servants.\nComplaints Procedure\nOur recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles details of which can be found athttps://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/\nIf you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact  in the first instance.\nIf you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at \nInternal candidates should apply using their Workday account. Please use the careers hub for your application.","description_format":"text","description_chars":7880,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Government","Digital Government"],"lifecycle":[{"event":"open","at":"2026-10-09T20:00:58Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":22,"reasons":["conf:3","win:early"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":91885,"is_top_pay":false},"html_url":"https://alion.io/job/gca-senior-interaction-designer","json_url":"https://alion.io/job/gca-senior-interaction-designer.json","meta":{"generated_at":"2026-10-13T03:52:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6250,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1814455},"rest":"https://alion.io/mcp/rest/get_company?id=1814455"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgca-senior-interaction-designer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgca-senior-interaction-designer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgca-senior-interaction-designer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gca-senior-interaction-designer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgca-senior-interaction-designer"}]}