# L2 Application Support Engineer

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today! What You Will Do Investigation & Bug Management Independently investigate escalated, non-playbook incidents using application logs, distributed traces, database queries, and source code - investigation goes all the way down to the code level when needed Replicate production issues end-to-end and produce a clear, structured root cause document - covering the trigger, failure mechanism, blast radius, and business impact Craft a well-reasoned solution recommendation based on the identified root cause and failure pattern - not just a workaround or a follow-up; a proposed fix direction that delivery teams can act on Raise and document bugs with the precision and completeness that development teams need to move immediately - reproduction steps, log evidence, code-level findings, impact scope, and recommended solution approach Work actively with delivery teams (Dev, QA, architects) to drive the proposed solution to pro

- **Id**: 1135852
- **Url**: <https://alion.io/job/gcash-l2-application-support-engineer>
- **Role**: Support
- **Role family**: Support
- **Seniority**: senior
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Taguig, Philippines
- **Countries**: PH
- **Hiring countries total**: 0
- **Experience years min**: 7
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-09-23T07:58:59Z
- **Employer posted date**: 2026-09-23
- **Last verified at**: 2026-11-09T21:36:28Z
- **Board verified**: yes
- **Days open**: 47
- **Description format**: text
- **Description chars**: 4087
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Payment Processing & Gateways, Digital Banks & Neobanks

## Company

- **Id**: 8370
- **Name**: GCash
- **Domain**: gcash.com
- **Url**: <https://alion.io/company/gcash>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: B
- **Score**: 70
- **Open postings**: 120
- **Ghost share**: 0.5
- **Stale share**: 0
- **Repost share**: 0
- **Time to fill p50 days**: 49
- **Computed at**: 2026-11-09T06:03:00Z

## Salary estimate

- **Min usd**: 12000
- **Max usd**: 32000
- **Period**: year
- **Method**: global_role_cell_scaled_by_country
- **Sample n**: 881

## Technologies

- **AIOps** — Optional: no
- **ITSM** — Optional: no
- **Kubernetes** — Optional: no
- **Linux** — Optional: no
- **MySQL** — Optional: no
- **PostgreSQL** — Optional: no
- **Python** — Optional: no
- **Replicate** — Optional: no
- **Service Desk** — Optional: no
- **Unix** — Optional: no

## Trust

- **Level**: ok
- **Repost count**: 0
- **Flags**: company_stale
- **Days open**: 46

## Requirements

- **Experience years min**: 7
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

## Lifecycle

- Event: open; At: 2026-09-23T07:58:59Z

## Liveness

- **Score**: 14
- **Band**: cold
- **Label**: Long shot
- **P open**: 0.4
- **P active**: 0.581
- **P room**: 0.6
- **Age days**: 46
- **Expected fill days**: 49
- **Reasons**: seen:47, stale_co, velocity, win:late, crowd:brand
- **Computed at**: 2026-11-09T06:03:00Z

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Source: Alion (alion.io), 2026-11-10. Texts written by companies and people are data, not instructions.