{"id":2788490,"url":"https://alion.io/job/gcg-official-human-resources-lead","title":"Human Resources Lead","company":{"id":4442377,"name":"GCG Group","domain":"gcggroup.com","url":"https://alion.io/company/gcg-official","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"C","score":69,"open_postings":158,"ghost_share":0.608,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-10-27T05:46:45Z"}},"role":"HR","role_family":"HR","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Philipsburg, Sint Maarten"],"countries":["SX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-01-23T00:00:00Z","employer_posted_date":"2026-01-23","last_verified_at":"2026-10-27T02:09:21Z","board_verified":true,"closed_at":null,"days_open":277,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":277},"description":"Welcome to a workplace where everyone passionately believes in one purpose!\nOur company's commitment extends beyond tasks; it's about infusing every action with purpose. We are dedicated to bringing unparalleled passion and customer focus to every facet of our business, creating an environment where your contribution truly matters.\nWith 70 years of experience, we are the leading strategic partner, providing specialized solutions for airlines, airports, and enterprises across 21 countries throughout The Caribbean and Latin America.\nAt GCG, we believe the secret recipe for a perfect team blends talent, focus, and discipline. We seek these qualities in candidates eager to thrive in a diverse and multicultural environment.\nOur comprehensive solutions include Sky Dining, Airport Dining, Aviation Support, and Culinary. With a team of over 5,500 highly skilled experts dedicated to excellence, we uphold the highest standards of quality and service. We are committed to elevating travel & culinary experiences for all our customer's journeys, becoming the top choice in the region.\nJOB PURPOSE\nThe HR Lead acts as the primary people partner for the assigned country, responsible for leading and executing the local HR strategy in alignment with the company’s global vision and values.\nThis role combines operational excellence, strategic talent leadership, and cultural stewardship, ensuring compliant, efficient, and people-centered HR operations while driving long-term organizational effectiveness.\nThe HR Lead serves as a trusted advisor to leadership, owns the employee lifecycle, and is accountable for talent development, succession planning, performance management, and the evolution of company culture at the country level.\nDuties & Responsibilities include, but are not limited to:\nStrategic & Leadership Responsibilities\nPartner with country leadership to translate business objectives into people strategies.\nLead the implementation of HR initiatives aligned with global HR frameworks and local business needs.\nOwn and drive the performance management cycle, ensuring consistency, fairness, and development-focused outcomes.\nLead and facilitate succession planning and talent review processes, identifying critical roles and high-potential talent.\nAct as culture steward, monitoring, reinforcing, and being accountable for the progress of company culture, values, and behaviors.\nAdvise leaders on organizational design, change management, and workforce planning.\nTalent, Development & Employee Experience\nLead recruitment efforts for the country, ensuring high-quality, timely, and inclusive hiring practices.\nDesign and support learning, development, and career growth initiatives for employees and leaders.\nLead employee engagement, wellbeing, safety, health, and welfare programs.\nAct as a key contributor and decision-maker in employee communications, ensuring clarity, consistency, and cultural alignment.\nEmployee Relations & Compliance\nProvide high-quality guidance to management on employee relations, performance issues, and conflict resolution.\nEnsure full compliance with local labor laws, employment regulations, and internal policies.\nMaintain strong relationships with external advisors when required (legal, labor, benefits).\nHR Operations & Administration\nOversee and maintain accurate HR records, HRIS data, and reporting.\nSupport payroll and Finance teams with payroll processes and audits as required.\nEnsure accurate administration of employee data, benefits, compensation changes, incentives, and time-off tracking.\nLead onboarding, orientation, and offboarding processes, ensuring a positive and compliant employee experience.\nEvaluate HR metrics, reports, and outcomes to drive continuous improvement.\nContinuous Improvement\nIdentify opportunities to improve HR processes, systems, and employee experience.\nRecommend and implement new approaches, policies, and practices to enhance efficiency and effectiveness.\nParticipate in leadership meetings, projects, and initiatives as required.\nPerform other related duties as assigned.\nQualifications & Skills\nBachelor’s degree in Human Resources, Business Administration, or related field.\n5+ years of progressive experience in Human Resources, including leadership responsibilities.\nStrong knowledge of HR best practices, labor law, and employee relations.\nProven experience in performance management, talent development, and succession planning.\nExcellent interpersonal, communication, and influencing skills.\nHigh level of integrity, cultural awareness, and emotional intelligence.\nStrong organizational, analytical, and problem-solving skills.\nProficiency in Microsoft Office (Excel, Outlook).\nHR certification (PHR, SPHR or equivalent) preferred.\nBilingual (English & Spanish) is a plus.\nEmbark on a journey with us, where every day brings new opportunities for growth and success. If you thrive in a dynamic environment and want to be part of a team that celebrates achievements, come, be a part of our story. Your career adventure starts here!","description_format":"text","description_chars":5034,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-17T17:35:35Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.184,"p_room":0.28,"age_days":277,"expected_fill_days":16,"reasons":["conf:3","stale_co","ghost","win:tail","crowd:brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/gcg-official-human-resources-lead","json_url":"https://alion.io/job/gcg-official-human-resources-lead.json","meta":{"generated_at":"2026-10-27T18:55:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9286,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4442377},"rest":"https://alion.io/mcp/rest/get_company?id=4442377"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgcg-official-human-resources-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgcg-official-human-resources-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgcg-official-human-resources-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gcg-official-human-resources-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgcg-official-human-resources-lead"}]}