{"id":465789,"url":"https://alion.io/job/gci-network-maintenance-construction-technician-trainee-anchorage-alaska","title":"Network Maintenance & Construction Technician Trainee (Anchorage, Alaska)","company":{"id":179451,"name":"GCI","domain":"gci.com","url":"https://alion.io/company/gci-3","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":88,"open_postings":15,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":3,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"intern","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Anchorage, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":60000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-01T00:00:00Z","employer_posted_date":"2026-09-01","last_verified_at":"2026-09-24T18:03:55Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"*Candidates must reside within 50 miles of Anchorage, Alaska\nGCI's Network Maintenance & Construction Technician Trainee will:\nRepresent the company by providing outstanding customer service to current and prospective clients exploring our products and services, including those interested in upgrades or expansions.\nPerform professional and efficient installations and servicing of telecommunications solutions, including video, high-speed data, and voice products, in both residential and commercial settings.\nOversee system-wide maintenance and quality control of network signal processing, proactively troubleshooting and resolving issues such as transmission discrepancies, signal loss, interference, and equipment malfunctions.\nConduct comprehensive network analysis and maintain headend systems to ensure optimal performance.\nSafeguard the integrity of outside plant infrastructure, ensuring reliability and efficiency in service delivery.\n\nESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:\n\nAerial & Underground Construction Operations: Execute and support a variety of aerial and underground projects, including cable installation, relocation, and maintenance of telecommunications infrastructure, while strictly adhering to safety protocols and construction standards.\nHeavy Equipment Operations: Operate heavy machinery such as backhoes, trenchers, and excavators for excavation, foundation laying, and construction tasks. Ensure compliance with Alyeska badging requirements, including mandatory random drug screenings for access to restricted areas.\nQuality Assurance & Operational Acceptance: Lead quality control initiatives during construction and repair phases, ensuring that all work aligns with operational standards for signal processing and infrastructure integrity.\nExcavation & Restoration: Oversee and perform excavation work to facilitate cable installations and ensure restoration of sites to their original condition with minimal disruption.\n Cable Splicing (Copper, Fiber, Coax): Perform precise splicing of copper, fiber optic, and coaxial cables for both new construction and repair efforts, upholding the highest standards of workmanship in telecommunications networks.\n Submarine Cable Operations Support: Provide comprehensive support for submarine cable systems, performing Power Safety Assurance in accordance with optical safety standards, including North American Zone (NAZ) requirements. Conduct OTDR testing to identify faults, assess splice loss, and re-establish connections, documenting results throughout the repair process. May require to boarding vessels to act as GCI on-site operations observer.\nPower Supply Maintenance: Perform routine maintenance and repairs on AC/DC power supplies, including battery replacements. Install power supply equipment and cabling for new deployments and respond to power outages and deploy generators when necessary.\nTree Trimming & Pole Removal: Safely trim trees and remove wooden poles to prevent interference with aerial lines and maintain network integrity.\nFlagger Certification & Traffic Control: Implement effective traffic control measures during construction, excavation, or road-based operations to ensure the safety of workers and the public. Maintain flagger certification as required.\nCDL & Heavy Vehicle Operations: Operate heavy vehicles to transport materials and equipment to various job sites, ensuring compliance with commercial driving regulations and performing routine vehicle maintenance.\nProcurement & Harmonic Fiber Transport Equipment: Assist in sourcing equipment and materials essential for construction and repair, with a focus on Harmonic Fiber Transport systems for signal transmission.\nField Engineering & Network Support: Perform field engineering tasks, including troubleshooting system issues, responding to alarms, and replacing failed equipment such as cards and chassis. Conduct light repairs to maintain core network infrastructure while collaborating with vendors and remote support staff. \nNetwork Continuity & Maintenance: Ensure the uninterrupted operation of RF, microwave, fiber optic, AC/DC, and HFC networks through regular maintenance, testing, and monitoring. Execute balancing, sweeping, and aligning tasks to maintain proof of performance.\nCustomer Service & Equipment Installation: Install, service, and troubleshoot telecommunications equipment, addressing both analog and digital systems for video, voice, and data from tap or demarcation points to customer premises.\n\nCOMPETENCIES:\n\n Accountability: Takes responsibility for actions, decisions, and outcomes; actively seeks feedback and shows a commitment to improvement.Maintains accountability for vehicles, inventory (e.g., test equipment), documentation, and safety protocols to minimize claims.\n\nBasic Principles: Engages with others in a way that fosters trust, respect, and confidence; follows the company's Code of Conduct and upholds core ethical principles.\nCollaboration: Works well with others to achieve shared objectives; sustains positive relationships, even in challenging situations.\nCommunication: Effectively conveys thoughts and ideas in a professional manner.Effective Communication of Technical Information: Articulate technical information clearly and concisely in written and electronic reports, work orders, and route sheets, particularly during system outages or damage assessments.\n\nCustomer-Focused Technical Explanations: Confidently convey technical concepts to customers, contractors, utility workers, colleagues, and the public, ensuring clarity and understanding for audiences at all levels.\nCompliance: Adheres to internal controls and safeguards company and customer confidentiality; follows the company's Code of Business Conduct & Ethics.Accurately applies relevant codes, regulations, policies, and procedures in daily tasks.\n\nCustomer Focus: Prioritizes delivering excellent service and places a high value on customer satisfaction.Fosters Customer Relationships: Cultivates strong rapport with customers while ensuring fair and equitable treatment for both clients and colleagues.\n\nReliability: Consistently follows through on assigned tasks and responsibilities; attends meetings, training sessions, and other work commitments on time.\nResults: Combines job knowledge, initiative, sound judgment, and problem-solving skills to deliver results.Organizes assignments, tools, and routes to maximize efficiency and productivity.\nFamiliarity with cable modem systems, OTN interfaces, troubleshooting methods, and monitoring processes.\nProficient in Reading and Interpreting Technical Designs: Skilled at analyzing system designs and city street maps for effective implementation and planning. Proficient in operating and interpreting data from test equipment for installation, troubleshooting, and repairs.\nMaintains knowledge of company products, services, and features related to video, voice, and data services.\n\nSafety & Security: Supports a safe working environment by adhering to safety guidelines and complying with security protocols.\n Technical Proficiency: Demonstrates strong computer skills and proficiency with MS Office tools (Outlook, Teams, Word, Excel), and utilizes industry-specific programs for tracking signal leakage, outages, system monitoring, and more.\n\nAdditional Job Requirements:\nThis is a trainee-level position within the telecommunications field, specifically focused on outside network maintenance. The role is designed for individuals to gain job knowledge and competency through the company’s certification programs, education, and hands-on training alongside experienced technicians.\nThe trainee will support senior technicians by developing a foundational understanding of routine preventative and corrective network maintenance, as well as repairs to field and network facilities that deliver video, voice, data, and wireless services. Detailed instructions and guidance will be provided for both routine tasks and new assignments. Work will be closely supervised, with regular reviews by senior staff to ensure timeliness, accuracy, and adherence to established procedures.\nThis position may be assigned to any of the following areas as needed to support network repairs:\nOutside Plant Network Maintenance and Repair. \nInside Plant Network Maintenance and Repair.\nOutside Plant Construction.\nFacilities Maintenance and Repair.\nCore Network Maintenance and Repair.\nEssential Duties:\n\nDevelop Basic Knowledge & Skills to:\nPerform basic construction, installation, routine preventative maintenance, corrective maintenance, testing, and repairs of facilities providing video, voice, and data services.\nAssess field conditions conduct tests and measurements to evaluate signal quality.\nManage semi-routine maintenance tasks, identifying deviations from accepted practices and confirming appropriate next steps with senior staff.\nCollaborate closely with technicians on routine tasks and follow detailed instructions for new assignments, with work closely supervised to ensure timeliness, accuracy, and adherence to procedures.\nOrganize daily workloads effectively, utilizing industry standard test equipment, hand tools, and heavy machinery for the installation, maintenance, and repair of services and facilities.\nExecute basic preventative and corrective maintenance tasks, including underground cable locating, outage response, rewiring or upgrading facilities, cabling, impairment mitigation, system drive off, and repairs.\n\nCommunicate with SMC or Dispatch to update and complete repair or trouble tickets efficiently.\nAssist with new installations and address trouble tickets promptly to ensure timely service delivery. \nVerify accuracy of written work orders, discrepancies, collect payments and customer signatures, and ensure all documentation is updated in a timely manner.\nEscalate complex issues to the appropriate department, or management team as necessary.\n\nCollaborate with senior technicians to address outages and perform other necessary duties as required. \n\nMinimum Qualifications:\nRequired: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis\nHigh School diploma or equivalent.\nMinimum of six (6) months of experience in a telecommunications or related technical field background. *\nUpon hiring, candidates may be required to successfully complete specific certifications and training courses within a designated timeframe, such as Defensive Driving, Company Online Installer, Pole Climbing, AK DOT Bucket Truck, and AK DOT approved Flagger Certification. \nPreferred:\nTelecommunications experience. \nOther relevant telecom industry or job specific certifications. \n\nDRIVING REQUIREMENTS:\nThis position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver’s license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.\nMay be required to obtain a commercial driver’s license within six (6) months of employment.\nTravel & Regulatory Requirements:\nThis position requires travel and/or access to regulated facilities that require compliant identification. Employees must obtain and maintain the appropriate identification and, when required, successfully participate in and maintain eligibility through applicable background checks in accordance with contractual and federal requirements within ninety (90) days of hire, or within ninety (90) days of any applicable regulatory changes.\n\n PHYSICAL REQUIREMENTS and WORKING CONDITIONS: \n\nWork includes working inside/outside in typical cold weather conditions.\nSubject to adverse weather and driving conditions; must be able to cope with a remote arctic environment.\nHigh degree of balance, coordination, and strength needed to ascend, descend, and work atop poles, towers, and ladders with tools an...","description_format":"text","description_chars":16630,"description_truncated":true,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Home office"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Telecommunications"],"lifecycle":[{"event":"open","at":"2026-09-06T12:13:44Z"}],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.074,"p_room":0.35,"age_days":23,"expected_fill_days":3,"reasons":["conf:0","stale_co","velocity","win:tail","comp:junior"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/gci-network-maintenance-construction-technician-trainee-anchorage-alaska","json_url":"https://alion.io/job/gci-network-maintenance-construction-technician-trainee-anchorage-alaska.json","meta":{"generated_at":"2026-09-25T03:32:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3903,"day_limit":5000,"remaining_today":1097,"minute_limit":60,"resets_at":"2026-09-26T00:00:00Z"}}}