{"id":847587,"url":"https://alion.io/job/gcs-training-field-support-specialist-mfd","title":"Training & Field Support Specialist (m/f/d)","company":{"id":694934,"name":"Global Clearance Solutions AG","domain":"gcs.ch","url":"https://alion.io/company/gcs-3","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Personio","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-08-05T11:08:55Z","employer_posted_date":"2026-08-05","last_verified_at":"2026-10-21T21:23:42Z","board_verified":true,"closed_at":null,"days_open":77,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":77},"description":"Who we are\nGlobal Clearance Solutions (GCS) is a Switzerland-based provider of integrated technological and operational solutions for explosive threat mitigation. Founded in 2015, the company develops and deploys mission ready systems while delivering end to end clearance services for landmines, ERW and IEDs across humanitarian, military and commercial sectors. With German engineering, a multinational expert team and operations in more than 30 countries, GCS reduces explosive risks, restores safe land usage and enables secure movement as a full-solution provider.As a Training & Field Support Specialist, you will provide worldwide technical support for our mine clearance systems and play a key role in customer training, field service, and product support. Working closely with Engineering, Technical Support, and Production, you will help ensure the reliable operation and continuous improvement of our products while supporting customers around the globe.\nYour Responsibilities\nPerform maintenance, repair, and commissioning of our systems at customer sites worldwide\nDiagnose technical issues and provide on-site troubleshooting and support\nDeliver technical training for customers, partners, and internal teams\nSupport prototype assembly, factory overhauls, and product improvements\nCollaborate with Engineering on technical clarifications and spare parts inquiries\nPlan and participate in international service assignments and field trials\nDocument service activities, training sessions, and technical findings to support continuous product improvement\nYour Profile\nCompleted vocational training in Mechatronics, Agricultural or Construction Machinery, Electronics, or a comparable technical field\nSeveral years of experience in technical service, maintenance, repair, or field support\nExperience delivering technical training or customer training is an advantage\nStrong troubleshooting skills and a structured, independent working style\nCustomer-focused mindset with excellent communication and presentation skills\nProficiency in Microsoft Office 365 applications\nWillingness to travel internationally (up to 80%)\nVery good written and spoken German and English\nWe offer you\nAn opportunity to actively shape the future of our globally operating company and further develop your career. We offer flat hierarchies, a pleasant working atmosphere, flexible working arrangements, and attractive compensation. You can also benefit from various employee programs such as Hansefit, JobRad, Corporate Benefits, internal networking opportunities, and more.Your Location\nGlobal Clearance Solutions Germany GmbHProduction site in Germany\nHardtring 12\n78333 Stockach \ngcs.ch\nContact details\nApply now by email with your application documents, including your salary expectations and availability, and become part of our GCS team soon.","description_format":"text","description_chars":2834,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"All levels","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Defense Manufacturing","Homeland Security"],"lifecycle":[{"event":"open","at":"2026-09-13T01:41:33Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.354,"p_room":0.28,"age_days":77,"expected_fill_days":32,"reasons":["conf:8","win:tail","crowd:"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/gcs-training-field-support-specialist-mfd","json_url":"https://alion.io/job/gcs-training-field-support-specialist-mfd.json","meta":{"generated_at":"2026-10-22T09:05:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5565,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":694934},"rest":"https://alion.io/mcp/rest/get_company?id=694934"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgcs-training-field-support-specialist-mfd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgcs-training-field-support-specialist-mfd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgcs-training-field-support-specialist-mfd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gcs-training-field-support-specialist-mfd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgcs-training-field-support-specialist-mfd"}]}