{"id":4137085,"url":"https://alion.io/job/ge-vernova-senior-customer-reliability-engineer","title":"Senior Customer Reliability Engineer","company":{"id":6165,"name":"GE Vernova","domain":"gevernova.com","url":"https://alion.io/company/ge-vernova","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":420,"ghost_share":0.014,"stale_share":0.655,"repost_share":0.05,"time_to_fill_p50_days":27,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Atlanta, United States","Toronto, Canada","Mexico City, Mexico","Brazil"],"countries":["US","CA","MX","BR"],"hiring_countries":["BR"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":true,"has_equity":false,"technologies":[{"name":"Machine Learning","optional":false}],"status":"live","first_seen_at":"2026-11-09T00:00:00Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-12T04:04:21Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Job Description Summary\nThe Lead Services Specialist role has responsibilities focused on industrial asset monitoring and predictive maintenance using advanced analytics and machine learning to identify early warnings of pending equipment failure.Job Description\nEssential Responsibilities\nSystem Monitoring & Analysis\n- Monitor industrial equipment and systems using SmartSignal or similar predictive analytics platforms.\nAnalyze sensor data, vibration patterns, temperature readings, and other operational parameters\n- Identify anomalies, trends, and patterns that indicate potential equipment issues\n-Interpret predictive maintenance alerts and recommend actions\nData Management\n- Configure and maintain data collection systems and sensors - Ensure data quality, accuracy, and completeness\n- Manage historical data archives and trending analysis - Integrate multiple data sources and systems Predictive Maintenance\n- Identify opportunities to refine predictive models for equipment failure prevention\n- Create maintenance schedules based on equipment condition rather than time intervals\n- Collaborate with maintenance teams to optimize repair and replacement strategies\n- Generate detailed condition monitoring reports\n- Provide early warning notification systems for critical equipment failures\n- Investigate equipment performance issues and root causes\n- Support emergency response and unplanned outage investigations\n- Provide technical expertise during equipment failures\n- Recommend corrective actions and improvements\nCommunication & Collaboration Stakeholder Engagement\n- Communicate findings to operations, maintenance, and management teams\n- Present technical data in accessible formats for technical and non-technical audiences\n- Coordinate with field technicians and maintenance personnel\n- Support decision-making processes with data-driven insights Documentation & Reporting\n- Create and enhance standard operating procedures for monitoring activities\n- Document lessons learned and best practices\nContinuous Improvement Technology Enhancement\n- Stay current with advances in condition monitoring technology\n- Evaluate and implement new monitoring techniques and tools\n- Optimize alarm settings and notification systems\n- Contribute to the development of monitoring strategies Training & Knowledge Transfer\n- Train operators and maintenance staff on monitoring systems\n- Develop training materials and procedures\n- Share expertise across different plant locations or business units\n- Mentor junior engineers and technicians\nIndustry-Specific Applications\nDepending on the industry, responsibilities may also include:\n- Power Generation: Monitoring turbines, generators, and auxiliary equipment\n- Oil & Gas: Pipeline monitoring, compressor stations, and refinery equipment\n- Manufacturing: Production line equipment, motors, and process systems\nRequired Qualifications\nKnowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).\nEngineering knowledge, data analysis skills, and practical understanding of industrial equipment operation and maintenance.\nFluent in English and Portuguese or Spanish.\nDesired Characteristics\nStrong oral and written communication skills.\nDemonstrated ability to analyze and resolve problems with limited oversight\nAbility to document, plan, market, and execute programs. Established project management skills.\nAdditional Information\nRelocation Assistance Provided: No\n#LI-Remote - This is a remote position","description_format":"text","description_chars":3540,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"Portuguese","level":"Advanced (C1)","optional":false},{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Relocation assistance"],"hiring_locations":[{"name":"Brazil","iso":"BR","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Hydroelectric","Power Grid","Industrial Machinery","Wind Energy"],"lifecycle":[{"event":"open","at":"2026-11-12T04:04:21Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":27,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-11-12T06:47:09Z"},"pay":null,"html_url":"https://alion.io/job/ge-vernova-senior-customer-reliability-engineer","json_url":"https://alion.io/job/ge-vernova-senior-customer-reliability-engineer.json","meta":{"generated_at":"2026-11-12T06:47:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13470,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6165},"rest":"https://alion.io/mcp/rest/get_company?id=6165"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fge-vernova-senior-customer-reliability-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fge-vernova-senior-customer-reliability-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fge-vernova-senior-customer-reliability-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ge-vernova-senior-customer-reliability-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fge-vernova-senior-customer-reliability-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4137085}},{"tool":"search_jobs","arguments":{"company":"gevernova.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4137085},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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