{"id":4123741,"url":"https://alion.io/job/gea-field-service-engineer-20","title":"Field Service Engineer","company":{"id":1788131,"name":"GEA","domain":"gea.com","url":"https://alion.io/company/gea-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":76,"ghost_share":0,"stale_share":0.697,"repost_share":0.013,"time_to_fill_p50_days":38,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T00:00:00Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-12T01:00:01Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"GEA is a multinational engineering company and one of the largest suppliers in the world focused on advanced engineering technology processes for the food, beverage, chemical, pharmaceutical, agricultural, oil, and naval sectors, among many others. In fact, we have more than 18 thousand employees worldwide and as a curious fact, 50% of beer production worldwide is made with our machinery.Would you like to be part of our Team?\nResponsibilities / Tasks\nThe Service Technician covers the service execution (field service) in the different BU’s of the Division. He/she is responsible for executing the strategy of the area and provide a reliable country /cluster service execution. The company is seeking an experienced technical service engineer with experience-Delivery of top-quality service execution in BU.\nFirst point of customer contact for service execution\nExecute maintenance works, planned service and breakdown service.\nExecute and support installation, supervision, commissioning, maintenance and Training at site\nSearches for solutions to the issues present at customer inside GEA world (BU, Factories)\nAchieve set targets on service deliverables / KPIs / Service revenues.\nOperate in partnership with service sales engineers, service technicians and other team members to identify “up-sell” and “cross-sell” opportunities to maximize revenue and improve overall customer experience.\nYour Profile / Qualifications\nUniversity degree in one of the main Engineering fields\nMinimum of 5 years relevant Technical Service or Maintenance experience\nStrong technical service and maintenance knowledge\nFamiliarity with GEA service offerings and local market requirements of different customer groups.\nExcellent communicator, written and verbal\nWhat will you find being part of GEA?\nExciting professional challenges with ample opportunities for development and training in a global operating environment. \nA work culture that promotes the spirit of innovation where our engineers create, develop and implement world-class solutions. \nWe believe in delivering a true work experience in an equal opportunity environment that values difference and diversity. \nMarket competitive salary and benefits complemented by flexible and autonomous work arrangements. \nDid we spark your interest?\nThen please click apply above to access our guided application 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