{"id":1366577,"url":"https://alion.io/job/gea-it-on-site-services-consultant","title":"IT On Site Services Consultant","company":{"id":1788131,"name":"GEA","domain":"gea.com","url":"https://alion.io/company/gea-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":85,"ghost_share":0,"stale_share":0.776,"repost_share":0.012,"time_to_fill_p50_days":35,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"senior","employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bakel, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":91000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false}],"status":"live","first_seen_at":"2026-09-10T00:00:00Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-10-27T12:48:48Z","board_verified":true,"closed_at":null,"days_open":47,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":47},"description":"Help colleagues stay connected and productiveAt GEA, technology enables innovation. As an IT On Site Services Consultant, you will play a key role in ensuring that our employees can work efficiently and securely every day. You will be the local face of IT, providing hands-on support, coordinating with external service providers, and contributing to international IT initiatives.\nWorking primarily from our site in Bakel, you will also support several GEA locations across the Netherlands and Belgium. If you enjoy solving technical challenges, helping users, and collaborating in a global environment, we'd love to hear from you.\nResponsibilities / Tasks\nAs an IT On Site Services Consultant, you provide on-site IT support and coordinate with outsourced IT service providers.\nYour tasks & responsibilities:\nMonitor IT operations and act as an escalation point when required.\n\nSupport end users with IT-related questions and guide them through IT processes.\n\nBuild strong relationships with local stakeholders and business teams.\n\nMaintain and document site-specific IT support activities.\n\nParticipate in local and global IT projects and contribute to service improvements.\n\nCollaborate with international colleagues to enhance IT service quality across GEA.\n\nSupport multiple GEA sites within driving distance of your primary location.\n\nYour Profile / Qualifications\nAround 5 years of experience in IT support, desktop support, or end-user computing.\n\nExperience supporting both on-site and remote users.\n\nStrong troubleshooting and analytical skills.\n\nKnowledge of workplace IT infrastructure and endpoint technologies.\n\nAbility to work independently while collaborating effectively in an international team.\n\nStructured and proactive way of working.\n\nExperience with ITIL-based service management is a plus.\n\nProject management experience is considered an advantage.\n\nDid we spark your interest?\nThen please click apply above to access our guided application process.","description_format":"text","description_chars":1973,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Food & Beverages","Health Care","Food Technology"],"lifecycle":[{"event":"open","at":"2026-09-28T02:24:17Z"}],"visa":[],"liveness":{"score":23,"band":"cold","label":"Long shot","p_open":1,"p_active":0.533,"p_room":0.44,"age_days":47,"expected_fill_days":35,"reasons":["conf:7","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/gea-it-on-site-services-consultant","json_url":"https://alion.io/job/gea-it-on-site-services-consultant.json","meta":{"generated_at":"2026-10-27T14:02:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2442,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1788131},"rest":"https://alion.io/mcp/rest/get_company?id=1788131"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgea-it-on-site-services-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgea-it-on-site-services-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgea-it-on-site-services-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gea-it-on-site-services-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgea-it-on-site-services-consultant"}]}