{"id":3320632,"url":"https://alion.io/job/gea-service-technician","title":"Service Technician","company":{"id":1788131,"name":"GEA","domain":"gea.com","url":"https://alion.io/company/gea-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":83,"ghost_share":0,"stale_share":0.723,"repost_share":0.012,"time_to_fill_p50_days":36,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Shah Alam, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":5500,"max_usd":13500,"period":"year","method":"role_country_seniority_unknown","sample_n":39},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-27T07:45:35Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-30T20:53:57Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Responsibilities / Tasks\nThis role reports to the Director Service in Malaysia.\nTechnical Handling of Product Group- (Grasso) Industrial Refrigeration (Ammonia):\nProvide Service Sales Support and Project execution\nProvide customer technical support and coordinate warranty claims\nProvide Internal technical consulting for sales and other team members\nNecessity to travel throughout Malaysia\nService Sales Support and Project execution\nTechnical support: understand customer requirements and provide technical sales support\nOversee overhauling of Screw and Reciprocating compressors\nOversee installation and commissioning of new compressors\nTake over service projects and field services execution upon confirmation\nMeet customer for technical discussion and service projects / field service execution\nProject Supervising and coordinate to the sub-contractor\nTroubleshooting the control system / Mechanical / Electrical\nManage service projects within the stipulated budget \nPreparation for Instruction Manuals and Training of Operational / Maintenance Personnel.\nEnsure safety adherence of all colleagues and contractors involved in the site works\nEquipment/plant commissioning and operator training\nPost-sales coordination\nPrepare weekly timesheets and service/commissioning reports\nYour Profile / Qualifications\nDiploma/Certificate holder in Refrigeration/Electrical/Mechanical Engineering or equivalent\nOpen for fresh graduates\nProcess knowledge in industrial refrigeration sector will be an advantage\nGood oral, written and presentation skills in Bahasa Malaysia and English language are essential\nGood computer skills with sound knowledge of Microsoft Office\nProactive, Independent, highly motivated and open-minded\nTeam player with strong interpersonal skills\nAble to communicate/deal professionally with both internal and external clients.\nGood oral, written and presentation skills would be desirable.\nAble to travel occasionally for short duration of 5-6 days per month throughout Malaysia\nThose with more experience will be considered for a Service Engineer\nAt GEA, we design work to promote sustainable performance, balancing business outcomes with employee wellbeing through clear expectations, collaboration, development opportunities and healthy ways of working.\nDid we 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