{"id":4035484,"url":"https://alion.io/job/gea-support-engineer","title":"Support Engineer","company":{"id":1788131,"name":"GEA","domain":"gea.com","url":"https://alion.io/company/gea-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":77,"ghost_share":0,"stale_share":0.701,"repost_share":0.013,"time_to_fill_p50_days":38,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T20:05:32Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-11T01:49:18Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Heb jij affiniteit met warmtepompen en koeltechniek? Houd je van het contact met klanten en word je het dagelijkse aanspreekpunt voor hen als het gaat om de serviceverlening aan GEA koeltechnische installaties? GEA is volop in beweging en streeft naar optimale klanttevredenheid. Een van de belangrijkste pijlers binnen GEA is service en onderhoud. Ter uitbreiding van de totale serviceorganisatie zijn we op zoek naar een Support Engineer voor onze vestiging in De Rijp.Responsibilities / Tasks\nAls Support Engineer voor de Service Branch Noord-West, gevestigd in De Rijp, ben je naast het dagelijkse aanspreekpunt voor klanten verantwoordelijk voor het realiseren van de werkvoorbereiding van servicewerkzaamheden en geef je technische ondersteuning aan de servicemonteurs en binnendienst. Je rapporteert aan de Manager Service Branch Noord-West.\nVerlenen van technische ondersteuning op het gebied van GEA koeltechnische installaties aan klanten en de lokale serviceorganisatie waarbij de nadruk ligt op industriële koeltechniek.\nVerlenen van ondersteuning aan de Account Manager Service bij de uitvoering van relatiebeheer.\nHet zelfstandig voorbereiden van alle activiteiten die noodzakelijk zijn voor een veilige, kwalitatieve en efficiënte uitvoering van serviceopdrachten.\nHet technisch uitwerken, calculeren en aanbieden van servicewerkzaamheden.\nBeoordelen van technische opmerkingen op werkrapporten en bestellen van materialen.\nAlgemene ondersteuning van de afdeling.\nYour Profile / Qualifications\nErvaring met het geven van advies.\nMinimaal MBO werk- en denkniveau op het gebied van (koel)techniek.\nKlantgericht, hands-on, communicatief, affiniteit met (koel)techniek.\nFlexibel, gemotiveerd, enthousiast, betrokken.\nGoede beheersing van Nederlandse taal.\nGoed kunnen luisteren en doorvragen om tot de essentie van een probleem te komen.\n Wat bieden wij:\n\n27 vakantiedagen en 13 ADV-dagen op basis van fulltime.\nConcurrerend salaris en 8% vakantiegeld.\nReiskostenvergoeding.\nDeelname pensioenfonds (PME).\nUitbetaling overuren.\nMogelijkheid tot collectieve ziektekostenverzekering.\nThuiswerkvergoeding.\nBijdrage aan je sportabonnement.\nWat gebeurt er als je gesolliciteerd hebt? \nJe ontvangt een e-mail wanneer jouw sollicitatie is verwerkt.Eén van onze Talent Acquisition Partners beoordeelt of de sollicitatie voldoet aan de kwalificaties van de functie.Als jouw sollicitatie met succes is nagekeken, word je uitgenodigd voor een eerste gesprek, virtueel of persoonlijk.Meestal nemen we na het tweede/derde gesprek een beslissing.Aarzel niet om contact op te nemen met ons team in elke fase van jouw sollicitatie\nDid we spark your interest?\nThen please click apply above to access our guided application process.","description_format":"text","description_chars":2724,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Food Technology","Industrial Machinery","HVAC & Refrigeration"],"lifecycle":[{"event":"open","at":"2026-11-10T20:05:32Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":38,"reasons":["conf:3","win:early","comp:brand"],"computed_at":"2026-11-11T05:33:45Z"},"pay":null,"html_url":"https://alion.io/job/gea-support-engineer","json_url":"https://alion.io/job/gea-support-engineer.json","meta":{"generated_at":"2026-11-11T05:33:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7354,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1788131},"rest":"https://alion.io/mcp/rest/get_company?id=1788131"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgea-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgea-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgea-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gea-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgea-support-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4035484}},{"tool":"search_jobs","arguments":{"company":"gea.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4035484},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}