{"id":816268,"url":"https://alion.io/job/geci-datacenter-hardware-network-support-technician-remote-from-brazil","title":"Datacenter Hardware & Network Support Technician (Remote, from Brazil)","company":{"id":691382,"name":"GECI International","domain":"geci.net","url":"https://alion.io/company/geci","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"D","score":54,"open_postings":25,"ghost_share":0.76,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["BR"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HPC","optional":false},{"name":"InfiniBand","optional":false},{"name":"SLURM","optional":false}],"status":"live","first_seen_at":"2026-06-28T13:54:03Z","employer_posted_date":"2026-06-28","last_verified_at":"2026-10-26T07:32:57Z","board_verified":true,"closed_at":null,"days_open":119,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":119},"description":"Context\nAS+ provides run support for GPU clusters operated by a cloud infrastructure partner. We are building a support team to handle day-to-day incidents on these clusters. This first role focuses on weekday coverage. The work sits low in the stack - hardware and network diagnosis - rather than high-level HPC or application support.\nResponsibilities\nDiagnose and triage incidents on GPU compute clusters, determining whether a fault originates on our side or the client's.\n\nInvestigate hardware failures: collect and analyze hardware logs, identify failed components, and document findings for resolution or RMA.\n\nDiagnose GPU hardware faults (failure detection and isolation - not performance tuning or porting).\n\nConfigure and troubleshoot network connectivity, including InfiniBand fabric.\n\nWork directly with the client as first line of support, in English.\n\nRequired skills\nSolid system and network fundamentals - low-level networking and connectivity diagnosis.\n\nHands-on hardware troubleshooting, ideally on Dell server hardware.\n\nAbility to diagnose GPU hardware failures (no deep GPU expertise required).\n\nInfiniBand knowledge (important).\n\nFluent English (all client communication is in English).\n\nNot required\nNo advanced OS administration.\n\nNo Slurm or workload-scheduler expertise.\n\nNo HPC application or GPU-porting background.\n\nSetup\nFull remote.\n\nWeekday coverage (first hire; the team will expand to cover a wider window).","description_format":"text","description_chars":1443,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Brazil","iso":"BR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Smart Building & Cities","Smart City"],"lifecycle":[{"event":"open","at":"2026-09-12T11:21:25Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.2,"p_room":0.28,"age_days":119,"expected_fill_days":27,"reasons":["conf:3","stale_co","ghost","win:tail","crowd:"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/geci-datacenter-hardware-network-support-technician-remote-from-brazil","json_url":"https://alion.io/job/geci-datacenter-hardware-network-support-technician-remote-from-brazil.json","meta":{"generated_at":"2026-10-26T11:02:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14912,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":691382},"rest":"https://alion.io/mcp/rest/get_company?id=691382"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgeci-datacenter-hardware-network-support-technician-remote-from-brazil"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgeci-datacenter-hardware-network-support-technician-remote-from-brazil"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgeci-datacenter-hardware-network-support-technician-remote-from-brazil"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/geci-datacenter-hardware-network-support-technician-remote-from-brazil\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgeci-datacenter-hardware-network-support-technician-remote-from-brazil"}]}