{"id":1197815,"url":"https://alion.io/job/geico-executive-support-engineer-white-glovemacwindowsav-supporttroubleshooting-onsite","title":"Executive Support Engineer (White Glove/Mac/Windows/AV Support/Troubleshooting) - *ONSITE*","company":{"id":2667051,"name":"GEICO","domain":"geico.com","url":"https://alion.io/company/geico-3","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":34,"ghost_share":0,"stale_share":0.765,"repost_share":0.029,"time_to_fill_p50_days":27,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Renton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":77000,"max_usd":159000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":461},"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"Azure DevOps","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Slack","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-24T19:19:00Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-21T08:23:03Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"Why Join GEICO?\nAt GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.\nEvery day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.\nFounded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.\nGEICO is seekinga highly motivatedExecutiveSupport Engineerto provide direct support for theExecutiveLeadership Team (ELT)and Sr Director+. Help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission.\nThe ideal candidate is a proactive, detail-oriented individual with exceptional communication skills,problem-solving abilities,and a deep understanding of technology and executive-level support requirements. TheExecutive Support Engineer will ensure that our ELT and Sr Director+ leaderscan perform their roles efficiently and effectively, with minimal technical interruptions.\n** Onsite 5x a week - (Monday - Friday) from 8:00am-5:00pm**\nPosition Responsibilities:\nTechnical Support:\nProvide prompt, high-quality technical support to ELT members, addressing hardware, software, and network issues.\n\nTroubleshoot and resolve complex technical problems, ensuring minimal disruption to executive operations.\n\nSet up and maintainlaptops, ,mobile devices, and other peripherals for executives. (MicrosoftOffice andMaciOS, Webex,Zoom,Slack, VoIP/Equality, Microsoft Active Directory, Microsoft Azure, Azure DevOps, User identity and security access management, MFA support, AV (Webexboards, Zoom boards)\n\nSupport IT special projects, office moves, data recovery, hardware, software testing\n\nCollaboration and Communication:\nWork closely with the Tech team to ensure seamless support and integration of executive technology needs.\n\nCommunicate technical information clearly and effectively to non-technical stakeholders.\n\nMaintain a high levelof professionalism and confidentiality.\n\nTechnology Management:\nDevelop a strategic support plan and technology roadmap for our leadership team’s technology needs, including travel and other off-site engagements.\n\nManage and maintainexecutive IT equipment, ensuring it is up-to-date and functioning optimally.\n\nCoordination and setup of all Audio-Visual (video conferencing, virtual meetings)requirements for all on-site and remote Senior Executive meetings.\n\nMonitor and maintainexecutive software licenses and subscriptions.\n\nProactive Support:\nAnticipate and address potential technical issues before they impactexecutives.\n\nConduct regular maintenance and updates on executive devicesand office equipment.\n\nProvide training and support on new technologiesand tools as needed.\n\nDocumentation and Reporting:\nMaintain detailed records of support requests and resolutions.\n\nGenerate regular reports on support activities and identifytrends or areas for improvement.\n\nDocument and update standard operating procedures related to executive support.\n\nBasic Qualifications:\nBachelor's degree in computer science, Information Systems, or equivalent education andwork experience\n\nAt least 5 years' experiencein Tech supporting Executives/C Suite\n\nAtleast 5 years of professional experience with the Microsoft 365 Office Suite, Office for Mac, Microsoft Teams, Webex, Zoom, Slack, Active Directory, Windows, and Mac environments\n\n Preferred Qualifications:\nExcellent verbal and written communication skills\n\nStrong demonstrative problem-solving skills\n\nUnderstanding of computing devices, operating systems, software installation and administration\n\nProfessional experience with VOIP, mobile technologies, and network environment\n\nCompTIA Certifications: IT Fundamentals+, A+, Network+, Cloud+, Security+\n\nMicrosoft Certifications: Azure Fundamentals, MTA’s (Microsoft Technology Associate), Windows Operating Fundamentals, Networking Fundamentals, Security Fundamentals, and Programming Fundamentals\n\nApple Certifications: Apple Certified Support Professional, and Apple Certified IT Professional\n\nFamiliarity with cybersecurity best practices and data protection regulations.\n\nAnnual Salary\n$100,450.00 - $157,850.00The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.\nAt this time, GEICO will not sponsor a new applicant for employment authorization for this position.The GEICO Pledge:\nGreat Company: Protecting customers through life’s twists and turns with innovation and integrity.\nGreat Careers: Personalized development programs, mentorship, and certification assistance.\nGreat Culture: Inclusive and collaborative culture rooted in shared success.\nGreat Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.\nThe equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.\nGEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.","description_format":"text","description_chars":6649,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance"],"lifecycle":[{"event":"open","at":"2026-09-24T19:19:00Z"}],"visa":[],"liveness":{"score":41,"band":"fade","label":"Fading","p_open":1,"p_active":0.546,"p_room":0.75,"age_days":26,"expected_fill_days":27,"reasons":["conf:6","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/geico-executive-support-engineer-white-glovemacwindowsav-supporttroubleshooting-onsite","json_url":"https://alion.io/job/geico-executive-support-engineer-white-glovemacwindowsav-supporttroubleshooting-onsite.json","meta":{"generated_at":"2026-10-21T19:08:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27089,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2667051},"rest":"https://alion.io/mcp/rest/get_company?id=2667051"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgeico-executive-support-engineer-white-glovemacwindowsav-supporttroubleshooting-onsite"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgeico-executive-support-engineer-white-glovemacwindowsav-supporttroubleshooting-onsite"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgeico-executive-support-engineer-white-glovemacwindowsav-supporttroubleshooting-onsite"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/geico-executive-support-engineer-white-glovemacwindowsav-supporttroubleshooting-onsite\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgeico-executive-support-engineer-white-glovemacwindowsav-supporttroubleshooting-onsite"}]}