{"id":3543972,"url":"https://alion.io/job/geico-ghost-ev-customer-service-representative-tucson","title":"Ghost EV Customer Service Representative | Tucson","company":{"id":2667051,"name":"GEICO","domain":"geico.com","url":"https://alion.io/company/geico-3","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":36,"ghost_share":0,"stale_share":0.611,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tucson, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-30T20:13:13Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-03T04:26:01Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Why Join GEICO?\nAt GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.\nEvery day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.\nFounded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.\nCustomer Service Representative\nSalary: $19.06 per hour/$38,405.90 annually to $23.82 per hour/$47,997 annually depending on experience.\nIn Office Role - Tucson, AZ\nWhen you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our Tucson, AZ office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You’ll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let’s talk.\nMany associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%!\nQualifications & Skills:\nExperience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction\nAn effective communicator who understands the importance of listening and being empathetic\nAbility to work and grow in a fast-paced, high-volume call center environment\nWillingness to learn new skills and ability to adjust to changes quickly\nOpen to feedback to support your performance and development\nSolid computer and multi-tasking skills\nMinimum of high school diploma or equivalent\nThe GEICO Pledge:\nGreat Company: Protecting customers through life’s twists and turns with innovation and integrity.\nGreat Careers: Personalized development programs, mentorship, and certification assistance.\nGreat Culture: Inclusive and collaborative culture rooted in shared success.\nGreat Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.\nThe equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. 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