{"id":1145386,"url":"https://alion.io/job/geico-insurance-unit-managersupervisor","title":"Insurance Unit Manager/Supervisor","company":{"id":2667051,"name":"GEICO","domain":"geico.com","url":"https://alion.io/company/geico-3","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":28,"ghost_share":0,"stale_share":0.857,"repost_share":0.036,"time_to_fill_p50_days":25,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Diego, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":77900,"max":133250,"currency":"USD","period":"year","gross":null,"usd_annual":133250},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-18T00:00:00Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-10-14T03:16:15Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"Why Join GEICO?\nAt GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.\nEvery day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.\nFounded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.\nInsurance Unit Manager/Supervisor - San Diego, CA\nSalary: $77,900 to $133,250 annually; this salary is commensurate to experience\n*** This is an on site position located in Poway, CA***\nAre you a dynamic leader with a passion for empowering teams and driving results? GEICO is seeking a forward-thinking and motivated Operations Unit Supervisor / Leader to join our Claims management team. This role offers the opportunity to lead and develop associates in our growing Claims organization. If you have at least two years’ supervisory experience managing teams and a commitment to delivering exceptional customer experience, we want to hear from you!\nSuccess in this role is built on the foundation of GEICO’s core leadership behaviors:\nOwnership: You take responsibility for outcomes in all scenarios.\nAdaptability: You navigate dynamic environments with creativity and resilience.\nLeading People: You empower individuals and teams to achieve their best.\nCollaboration: You build and strengthen partnerships across organizational lines.\nDriving Value: You use data-driven insights to align actions with strategic goals.\n What You’ll Do:\nLead, mentor, and inspire a team of associates to deliver exceptional service that delights our customers and builds their trust.\nLeverage your prior leadership expertise to guide team members in resolving complex customer inquiries and claims.\nPersonalize your leadership approach to develop team members’ skills, fostering their growth and ensuring they consistently exceed customer expectations.\nMonitor and evaluate team performance using key performance indicators (KPIs) to enhance efficiency, customer satisfaction, and retention.\nHold your team accountable for achieving results, maintaining compliance with insurance regulations, and delivering outstanding service.\nAddress escalated customer concerns with professionalism and empathy, modeling GEICO’s dedication to service excellence.\nCollaborate with leadership and cross-functional teams to identify and implement process improvements that enhance customer experience.\nServe as a resource for team members on insurance-related questions, providing mentorship and training to build their industry knowledge.\nWhat We’re Looking For:\n Bachelor's or Associate's degree with 2+ years of supervisory experience OR a minimum of 4 years of supervisory experience in lieu of a degree (high school diploma or equivalent required).\nExperience successfully managing teams in insurance, financial services, call center, retail or other industries.\nProven ability to motivate, inspire, and develop high-performing teams in a customer-centric environment.\nStrong results orientation, with a history of meeting or exceeding performance goals.\nExcellent interpersonal and communication skills, with the ability to adapt leadership styles to diverse individuals and situations.\nAbility to analyze data and metrics to inform decision-making and improve customer outcomes.\nCollaborative mindset with a commitment to fostering a culture of inclusivity and excellence.\nAbility to work onsite to support associates.\nPosition will require schedule flexibility which may include weekends and night shifts.\nWhy Join GEICO?\nMeaningful Impact: Make a real difference by resolving issues and enhancing customer satisfaction.\nInclusive Culture: Join a company that values diversity, collaboration, and innovation.\nWorkplace Flexibility: Benefit from a flexible work environment and enjoy the GEICO Flex Program, allowing for additional flexibility throughout the year.\nProfessional Growth: Access GEICO’s industry-leading training programs and development opportunities:\nLicensing and continuing education at no cost to you.\nLeadership development programs and hundreds of eLearning courses to enhance your skills.\nIncreased Earnings Potential:\nPay Transparency: The starting salary for this position is between $77,900 to $133,250 annually.\nIncentives and Recognition - Corporate wide bonus programs are in place to reward top performers.\nAnnual Salary\n$77,900.00 - $133,250.00The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.\nAt this time, GEICO will not sponsor a new applicant for employment authorization for this position.The GEICO Pledge:\nGreat Company: Protecting customers through life’s twists and turns with innovation and integrity.\nGreat Careers: Personalized development programs, mentorship, and certification assistance.\nGreat Culture: Inclusive and collaborative culture rooted in shared success.\nGreat Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.\nThe equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.\nGEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.","description_format":"text","description_chars":6848,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance"],"lifecycle":[{"event":"open","at":"2026-09-23T14:46:33Z"}],"visa":[],"liveness":{"score":25,"band":"fade","label":"Fading","p_open":1,"p_active":0.447,"p_room":0.55,"age_days":26,"expected_fill_days":25,"reasons":["conf:3","stale_co","velocity","win:tail","comp:junior,brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":{"stated_usd_annual":133250,"is_top_pay":true},"html_url":"https://alion.io/job/geico-insurance-unit-managersupervisor","json_url":"https://alion.io/job/geico-insurance-unit-managersupervisor.json","meta":{"generated_at":"2026-10-14T16:26:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20939,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2667051},"rest":"https://alion.io/mcp/rest/get_company?id=2667051"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgeico-insurance-unit-managersupervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgeico-insurance-unit-managersupervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgeico-insurance-unit-managersupervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/geico-insurance-unit-managersupervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgeico-insurance-unit-managersupervisor"}]}