Laboratory Support Associate

Location:

Shift:

Scheduled Weekly Hours:

Worker Type:

Exemption Status:

Job Summary:

Job Duties:

• Coordinates and prioritizes daily workflow in a fast-paced environment; completion of assigned tasks in a timely manner.
• Answers department telephone calls, responds to emails, EPIC in-basket messages, and Microsoft Teams messages to field requestor’s questions and concerns in a timely manner.
• Receives, registers and accessions pathology consult cases and external immunohistochemistry referrals.
• Acts as a liaison between department and clinician offices, as well as outside institutions to facilitate the sending of case material and reports as necessary for coordination of patient care.
• Manages internal and external requests for add on pathology testing.
• Retrieves pathology slides and paraffin blocks for add on testing, clinical trials, tumor boards, pathology review, second opinions and legal holds.
• Requests and receives consult reports and case material from clinician offices and outside institutions.
• Assures proper labeling of case material received from outside institutions; prepares cases for review by pathologists.
• Assists pathologists with addendums, amendments, and edits to pathology reports.
• Performs digital scanning of pathology consult slides and others as needed.
• Troubleshoots case delays, reviews pathologist outstanding list and alerts pathologists of overdue cases.
• Manages multiple worklists for timely completion of tasks, including adding tables and diagrams to cases.
• Performs various clerical duties to include scanning of documents, data entry in various formats, writing cover letters for send out consult cases, autopsy case documentation, specialty referral, intra departmental and external case tracking and documentation, and assisting with case reassignments as needed.
• Responsible for sorting and distributing incoming mail to the pathology department.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details:

Geisinger Medical Center (GMC)

Full time

Days

8-4:30p

Benefit Highlights:

• Full benefits (health, dental and vision) starting on day one
• Three medical plan choices, including an expanded network for out-of-area employees and dependents
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution
• Company-paid life insurance, short-term disability, and long-term disability coverage
• 401(k) plan that includes automatic Geisinger contributions
• Generous paid time off (PTO) plan that allows you to accrue time quickly
• Up to $5,000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

Education:

Experience:

Certification(s) and License(s):

Skills:

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.