{"id":4210351,"url":"https://alion.io/job/genea-sales-engineer-video","title":"Sales Engineer (Video)","company":{"id":2895211,"name":"Genea","domain":"getgenea.com","url":"https://alion.io/company/getgenea","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":125000,"max":175000,"currency":"USD","period":"year","gross":null,"usd_annual":175000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Intercom","optional":false},{"name":"TCP/IP","optional":false},{"name":"GDPR","optional":true},{"name":"ISO 27001","optional":true},{"name":"SOC 2","optional":true}],"status":"live","first_seen_at":"2026-11-12T18:26:20Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T00:49:08Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Title: Sales Engineer (Video)\nDepartment: Business Development\nEffective Date: January 1, 2027\nPosition Location: Remote - US\nAbout Genea:\nAs leaders in property technology, Genea provides cloud-based physical security, submeter billing and on-demand HVAC solutions to over 1 million users across 39 countries. But Genea is more than just a workplace. We’re a mission-driven team that collaborates, innovates, and engineers the proptech solutions of tomorrow to solve the challenges of today. We pride ourselves on fostering an environment of teamwork, transparency and authenticity, where you can be yourself. But don’t take our word for it. Genea has been recognized as a Top Workplace in 2021-2026, with a rating of 4.4 out of 5 stars on Glassdoor. Our team members love our competitive benefits including 401k matching; PTO; 100% paid parental leave; 100% paid employee health, dental and vision benefits; remote work options; and an award-winning workplace culture.\nJob Overview:\nWe are seeking a dynamic and technically skilled Sales Engineer to join our team and play a pivotal role in driving the success of our cloud-based physical security solutions, with a focus on video management systems (VMS) and video surveillance. You will act as the bridge between our sales and technical teams, working closely with prospective and existing customers to understand their security needs and demonstrate how our platform can provide secure, scalable, and efficient video surveillance, access control, and unified physical security.\nAs a Sales Engineer, you will collaborate with sales team members to deliver compelling product demonstrations, design custom solutions, and ensure seamless handoffs for implementation. This role is ideal for someone with a strong technical background, excellent communication skills, and a passion for solving customer challenges.\nApproximately 30% travel expected.\n\nDuties and Responsibilities:\nPre-Sales Support\nPartner with Account Executives to understand customer requirements, challenges, and workflows.\nConduct discovery calls to gather technical requirements and assess solution fit.\nDeliver tailored product demonstrations and webinars showcasing the features and benefits of our access control platform.\nDesign and present solutions to meet customer-specific access control and security requirements, including integrations with third-party systems (e.g., video surveillance, identity management, or building automation).\nSolution Design\nCollaborate with customers to create Proof of Concept (POC) solutions and evaluate technical feasibility.\nDevelop customized deployment architectures, including cloud-hosted, on-premises, or hybrid models.\nProvide guidance on integrations with existing hardware and software (e.g., door controllers, card readers, or mobile access systems).\nTechnical Expertise\nAddress technical questions related to platform architecture, scalability, security protocols, and compliance standards.\nStay updated on industry trends, standards (e.g., ONVIF, OSDP, BACnet, etc.), and competitors' offerings.\nAct as the technical voice in RFP responses and solution proposals.\nSales Collaboration\nAssist in creating technical presentations and documentation for sales pitches.\nSupport Account Executives during negotiations by addressing technical objections and highlighting ROI.\nContribute to pricing discussions by estimating implementation complexity.\nPost-Sales Handover\nWork closely with implementation and customer success teams to ensure a smooth transition from sales to deployment.\nProvide detailed documentation of customer requirements and solution designs.\nCustomer Advocacy\nRepresent the customer’s voice in product development discussions by sharing feedback on usability and feature requests.\nProvide training and enablement sessions for customers and partners on access control best practices.\nQualifications:\nRequired Skills and Experience\n5+ years of experience in a Sales Engineer, Solutions Consultant, or Systems Engineer role in the physical security industry, with at least 3 years focused on video surveillance and video management systems (VMS).\nHands-on experience designing, deploying, or supporting enterprise VMS platforms (e.g., Genetec Security Center, Milestone XProtect, Avigilon, Verkada, Eagle Eye Networks, Rhombus) in on-premises, cloud, and hybrid environments.\nStrong knowledge of IP camera technology, including resolution, sensor and lens selection, field of view, pixel density (PPF) for detection, recognition, and identification, low-light/WDR performance, and multi-sensor, PTZ, fisheye, and thermal cameras.\nWorking knowledge of video standards and protocols, including ONVIF (Profiles S, G, T, and M), RTSP/RTP, and H.264/H.265 and smart-codec compression.\nAbility to calculate bandwidth, storage, and retention requirements and to design recording architectures (edge storage, NVR/server, cloud, RAID, and failover/redundancy).\nSolid IP networking fundamentals: TCP/IP, subnetting, VLANs, multicast, QoS, PoE/PoE+ power budgets, switching, firewall/NAT and port requirements, and secure remote access.\nUnderstanding of video analytics and AI-driven capabilities (object detection and classification, license plate recognition, people counting, forensic search, and real-time alerting), and the ability to set realistic expectations on accuracy and deployment conditions.\nStrong understanding of access control technologies (e.g., RFID, mobile access, biometric systems) and related protocols (e.g., Wiegand, OSDP).\nExperience with the broader physical security ecosystem, including how video, access control, intrusion detection, intercom, and visitor management integrate into a unified security operation (e.g., event-linked video, alarm verification, and centralized monitoring).\nFamiliarity with cybersecurity best practices for connected security devices, including device hardening, encryption in transit and at rest, firmware lifecycle management, SSO/MFA, role-based permissions, and NDAA Section 889-compliant hardware.\nProficient in explaining API integrations, cloud computing concepts, and system architecture.\nAbility to conduct site surveys, read and mark up floor plans, and produce camera layouts, bills of materials (BOMs), and system design documentation.\nExperience working with security integrators and channel partners, as well as end-user security, IT, and facilities stakeholders.\nDemonstrated ability to communicate complex technical solutions to both technical and non-technical audiences.\nProficiency in identifying and addressing customer pain points.\nProven success in driving technical sales processes and maintaining deal momentum.\nAbility to travel approximately 30% of the time.\nPreferred Skills\nIndustry certifications such as Genetec, Milestone (e.g., MCDE/MCIT), or Axis Certified Professional; ASIS PSP or CPP; SIA CSPM; or networking certifications such as CompTIA Network+/Security+ or Cisco CCNA.\nFamiliarity with access control systems like Lenel, Genetec, Avigilon, Software House, ACRE and AMAG.\nExperience with leading camera manufacturers (e.g., Axis, Hanwha Vision, Bosch, i-PRO, Avigilon) and design tools (e.g., JVSG IP Video System Design Tool, System Surveyor, Bluebeam).\nExperience guiding customers through migrations from legacy analog/DVR and on-premises NVR systems to cloud or hybrid video, including the use of encoders and existing camera reuse.\nExperience with building automation, PSIM, or GSOC/SOC environments and multi-site enterprise deployments.\nExperience selling into key verticals such as commercial real estate, corporate enterprise, healthcare, education, or multifamily.\nKnowledge of compliance standards like SOC 2, GDPR, or ISO 27001, as well as privacy considerations for video (e.g., retention policies, privacy masking, and data access controls).\nSoft Skills\nExcellent verbal and written communication skills.\nConfident presenter able to deliver live demos and whiteboard sessions to executive, IT, and security audiences.\nConsultative, curious approach to discovery and a talent for translating security risks into business outcomes.\nStrong problem-solving skills and a customer-first mindset.\nAbility to work independently and as part of a cross-functional team.\nEstimated Salary Range: $125K base salary, up to $175K total compensation including commissions and bonuses\nThe salary range listed is our best estimate based on the role's requirements and market conditions. The final offer may be higher or lower depending on the candidate's experience and qualifications.\nGenea participates in E-Verify to confirm the employment eligibility of all new hires working in the United States. For more information about E-Verify, please visit the E-Verify website.","description_format":"text","description_chars":8749,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Smart Building & Cities","PropTech","Energy Management","Access Control & Alarm Systems"],"lifecycle":[{"event":"open","at":"2026-11-13T00:49:08Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":13,"reasons":["conf:1","win:early"],"computed_at":"2026-11-13T02:11:29Z"},"pay":{"stated_usd_annual":175000,"is_top_pay":false},"html_url":"https://alion.io/job/genea-sales-engineer-video","json_url":"https://alion.io/job/genea-sales-engineer-video.json","meta":{"generated_at":"2026-11-13T02:11:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4558,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2895211},"rest":"https://alion.io/mcp/rest/get_company?id=2895211"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgenea-sales-engineer-video"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgenea-sales-engineer-video"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgenea-sales-engineer-video"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/genea-sales-engineer-video\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgenea-sales-engineer-video"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4210351}},{"tool":"search_jobs","arguments":{"company":"getgenea.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4210351},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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