{"id":3978629,"url":"https://alion.io/job/generac-consumer-experience-program-coordinator-intern","title":"Consumer Experience Program Coordinator Intern","company":{"id":58587,"name":"Generac","domain":"generac.com","url":"https://alion.io/company/generac","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":75,"ghost_share":0,"stale_share":0.747,"repost_share":0,"time_to_fill_p50_days":38,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Administrative","role_family":"Administrative","seniority":"intern","employment_type":"internship","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pewaukee, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false},{"name":"Copilot","optional":false},{"name":"Jira","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Miro","optional":false},{"name":"SharePoint","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-11-09T18:58:06Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T04:33:52Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"We believe power is a promise - a shared commitment to be there for others when it matters most.\nFor more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.\nReady to Power a Smarter World with us?\nPrimary Purpose\nGenerac is seeking a motivated Consumer Experience Program Coordinator Intern to support a Customer Relationship Management (CRM) Unification project and other Customer Experience (CX) transformation initiatives. This role will coordinate project activities, support business readiness and change management, document processes, and prepare materials that help improve how our teams serve consumers.\nThis role follows a hybrid schedule, with in-office work required on Tuesdays, Wednesdays and Thursdays to support collaboration, and flexibility to work remotely for the remainder of the week.\nMajor Responsibilities\nSupport the coordination of a large transformational Customer Relationship Management (CRM) Unification project and other CX project activities, including action item tracking, documentation, meeting support, and preparation of project materials.\nAssist with stakeholder communications, readiness resources, change impact assessments, launch preparation, and adoption activities for new processes and tools.\nDocument current-state and future-state processes, create process maps and workflows, and identify opportunities to improve efficiency and the consumer experience.\nPrepare status updates and presentation materials that help leaders understand project progress, risks, decisions, and next steps.\nSupport cross-functional meetings by preparing agendas, documenting decisions and follow-up actions, and tracking key deliverables.\nRequirements\nEducation\nCurrently enrolled in a bachelor’s degree program in Business, Project Management, Organizational Leadership, Communications, Marketing, Operations, Information Systems, Human Resources, or a related field.\nWork Experience\nPrior work experience through part-time employment, internship, volunteer work, student employment, or campus organization involvement demonstrating organization, communication, follow-through, and collaboration.\nKnowledge / Skills / Abilities\nStrong organization, communication, attention to detail, problem-solving, and collaboration skills.\nProficiency in Microsoft Office applications, including Excel, PowerPoint, Word, and Teams.\nInterest in project management, business transformation, consumer experience, change management, or process improvement.\nPreferred Job Requirements\nCertification / License\nCoursework, training, or certification related to project management, change management, business analysis, process improvement, or Salesforce preferred.\nWork Experience\nPrior exposure to project teams, business operations, customer experience, technology implementation, communications, training support, or process documentation preferred.\nKnowledge / Skills / Abilities\nExposure to Customer Relationship Management (CRM) systems, digital transformation, data visualization, collaboration, or workflow tools such as Salesforce, Tableau, Jira, Confluence, Miro, SharePoint, or Copilot preferred.\nWhat You’ll Gain\nThis internship gives you meaningful, hands-on experience supporting a high-visibility Consumer Experience transformation program while building skills you can apply in project management, change management, business operations, and technology implementation. You will work on real initiatives, contribute to materials used by business leaders, learn how large cross-functional programs are managed, and gain exposure to tools, processes, and decision-making that shape the consumer experience.\nAt Generac, you'll have the opportunity to make an impact, learn from experienced leaders, and build practical experience that can help you stand out as you begin your career.\n“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”","description_format":"text","description_chars":4202,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy Storage","Energy Management","Power Supplies & Power Electronics"],"lifecycle":[{"event":"open","at":"2026-11-09T18:58:06Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":38,"reasons":["conf:2","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/generac-consumer-experience-program-coordinator-intern","json_url":"https://alion.io/job/generac-consumer-experience-program-coordinator-intern.json","meta":{"generated_at":"2026-11-10T08:51:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20521,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58587},"rest":"https://alion.io/mcp/rest/get_company?id=58587"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgenerac-consumer-experience-program-coordinator-intern"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgenerac-consumer-experience-program-coordinator-intern"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgenerac-consumer-experience-program-coordinator-intern"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/generac-consumer-experience-program-coordinator-intern\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgenerac-consumer-experience-program-coordinator-intern"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3978629}},{"tool":"search_jobs","arguments":{"company":"generac.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3978629},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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