{"id":1672926,"url":"https://alion.io/job/generac-contract-support-coordinator-and-order-management","title":"Contract Support Coordinator and Order Management","company":{"id":58587,"name":"Generac","domain":"generac.com","url":"https://alion.io/company/generac","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":58,"ghost_share":0,"stale_share":0.69,"repost_share":0,"time_to_fill_p50_days":43,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sussex, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":97000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1213},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"closed","first_seen_at":"2026-09-08T00:00:00Z","employer_posted_date":"2026-09-08","last_verified_at":"2026-10-10T16:48:00Z","board_verified":false,"closed_at":"2026-10-10T16:48:00Z","days_open":32,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":32},"description":"We believe power is a promise - a shared commitment to be there for others when it matters most.\nFor more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.\nReady to Power a Smarter World with us?\nWe are seeking a detail-oriented and analytical professional to join our C&I team as a Contract Support Coordinator within Generac’s Database Center business unit. This role plays a critical role in driving operational efficiency and ensuring accurate and timely new customer setup across our systems.\nAs a key member of the team, the Contract Support Coordinator will be responsible for managing customer account creation and other contract management related maintenance in alignment with Generac’s contractual policies and procedures. This individual will work cross-functionally with Sales, Operations, and other internal stakeholders to support seamless integration and execution of new account onboarding and other contract administration processes.\nThe ideal candidate will demonstrate experience in SAP and Salesforce platforms, coupled with a strong understanding of sales operations, contract management, order entry, and new account onboarding within a multi-project environment. This role requires a proactive mindset, a high level of accuracy, and strong communication skills to effectively collaborate across departments and support Generac’s continued growth and customer success.\nResponsibilities:\nReview and validate contractual documents, purchase orders, and new account information ; ensure accurate updates to system records.\n\nMaintain comprehensive and organized documentation related to contracts and account setups, including tracking contract statuses and new account setup and maintenance.\n\nCollect the required data and prepare relevant documentation to support contract and account processes.\n\nUpload contract documents into internal systems; manage file organization and maintain up-to-date records.\n\nSupport the onboarding processes for new accounts, ensuring seamless transitions.\n\nComplete required forms and documentation for account creation, updates, or modifications.\n\nKeep stakeholders informed of progress related to account setups and contractual payment milestones.\n\nGenerate and deliver regular status reports and updates for leadership regarding contract and account setup activities.\n\nOther duties as assigned\n\nMinimum Requirements:\nBachelor’s degree in Finance, Engineering, Law, Business, Contract Management, or a related field; OR equivalent experience\n\nAt least 5 years of experience working with SAP and Salesforce\n\nAt least 7 years working in customer service, sales, or account management related fields.\n\nKnowledge / Skills / Abilities:\nStrong organizational and time management skills: To manage multiple accounts and ensure deadlines are met.\n\nExcellent communication skills: Both written and verbal, to effectively communicate with clients and internal teams.\n\nCustomer service skills: To address questions and concerns and ensure satisfaction.\n\nAttention to detail: To ensure all necessary paperwork and processes are completed accurately.\n\nAbility to work in a team environment: To collaborate effectively with other departments and teams.\n\nMust demonstrate critical thinking and analytical skills.\n\nProficiency in MS office and strong computer skills\n\nGreat Reasons to work for Generac:\nCompetitive Benefits: Health, Dental, Vision, 401k and many more\n\nWe offer product loan (for up to 4 days) and discount programs\n\nPride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits, many employees volunteer their time with the customer support team or on the production line, while others go right into storm-affected areas to repair generators\n\nMake a positive impact. Generac has always been community-minded and dedicated to giving back. The company proudly offers a Volunteer Time Off program, inviting team members to participate in charitable volunteer opportunities on company time.\n\nWe believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days.\n\nWe’re an inclusive company that celebrates differences and keeps equity and respect at the forefront.\n\nPhysical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend, or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and the ability to adjust focus. Occasional travel.\n“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”","description_format":"text","description_chars":5242,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Information Technology","Manufacturing","Energy Management"],"lifecycle":[{"event":"open","at":"2026-10-02T07:29:25Z"},{"event":"close","at":"2026-10-10T16:48:00Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/generac-contract-support-coordinator-and-order-management","json_url":"https://alion.io/job/generac-contract-support-coordinator-and-order-management.json","meta":{"generated_at":"2026-10-12T17:37:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28382,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58587},"rest":"https://alion.io/mcp/rest/get_company?id=58587"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgenerac-contract-support-coordinator-and-order-management"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgenerac-contract-support-coordinator-and-order-management"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgenerac-contract-support-coordinator-and-order-management"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/generac-contract-support-coordinator-and-order-management\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgenerac-contract-support-coordinator-and-order-management"}]}