{"id":3333288,"url":"https://alion.io/job/general-dynamics-information-technology-it-systems-event-managermonitor-technician","title":"IT Systems Event Manager/Monitor Technician","company":{"id":4418,"name":"General Dynamics Information Technology","domain":"gdit.com","url":"https://alion.io/company/gdit","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":21,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Leadership","role_family":"Leadership","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":85093,"max":115000,"currency":"USD","period":"year","gross":null,"usd_annual":115000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Dynatrace","optional":false},{"name":"ITIL","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Nagios","optional":false},{"name":"Outlook","optional":false},{"name":"ServiceNow","optional":false},{"name":"SharePoint","optional":false},{"name":"Splunk","optional":false},{"name":"VMWare","optional":false}],"status":"live","first_seen_at":"2026-10-26T00:00:00Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-28T21:39:18Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Type of Requisition:\nRegularClearance Level Must Currently Possess:\nTop Secret/SCIClearance Level Must Be Able to Obtain:\nTop Secret/SCIPublic Trust/Other Required:\nNoneJob Family:\nMarketing and CommunicationsJob Qualifications:\nSkills:\nNetwork Monitoring Tools, Outage Management, Ticket Management, Trouble Ticket ManagementCertifications:\nNoneExperience:\n5 + years of related experienceUS Citizenship Required:\nYesJob Description:\nGDIT has an immediate opening for an IT Systems Event Manager/Monitor Technician supporting the USCENTCOM CIT program at HQ CENTCOM on MacDill AFB, located in Tampa, Florida.\nPOSITION DESCRIPTION:\nThe IT Systems Event Manager is a critical member of the USCENTCOM Joint Cyberspace Communications Center (JCCC) and serves as the focal point for monitoring and managing events (detectable or discernible) which are significant to the management of the IT Infrastructure or the delivery of IT services that occur within USCENTCOM Enterprise.\nThis Event Management provides 24x7x365 monitoring, management and status reporting of USCENTCOM-managed networks and services. Serves as a single point of contact for communications and information gathering for all network service issues and outages, provides pertinent information on critical updates, maintains detailed reports, and keeps key stakeholders informed. Operate a server maintenance program that provides systems administration, operations and maintenance, and support for all USCENTCOM networks (U.S., allied, and coalition, and of several classification levels), to include servers (physical and virtual), Storage Area Networks (SAN), software applications, firmware, and network security.\nHOW A SOFTWARE ENGINEER SENIOR WILL MAKE AN IMPACT\nSPECIFIC TASKS & SKILLS:\nIdentifies network and service outages, escalates issues to appropriate agencies (to include Core Services, Network Infrastructure, Executive/VIP Communications Teams, Integration Lab, Cyber Operations, Cross-domain Solutions, Security Cooperation Offices/US Embassies, Foreign Military Sales Field Service Representatives), and facilitates the resolution of outages and issues.\nUtilizes various network monitoring tools such SolarWinds, Splunk, SCOM, NAGIOS, and Dynatrace to monitor network health\nSubmits and manages incident tickets in ServiceNow (Information Technology Service Management ticketing system)\nPrepares and delivers reports, email notifications, and briefs using various tools and applications, such as MS Office Suite, MAVEN, and SharePoint.\nCoordinates and leads restoration of services across the enterprise and different technical disciplines.\nCollaborates with subject matter experts and technicians to develop strategies for preventive maintenance, changes to monitoring posture, and changes to event management response procedures.\nMonitors server-based change actions for effects to the network and system performance.\nExecutes Standard, Normal, and Emergency Changes (service interruptions) notification procedures listed in the Forward Schedule of Change SharePoint portal.\nManages digital wall displays with various Monitoring tools and network presentations\nManages Data Center Expert for temperature monitoring\nPerforms troubleshooting, change, rollbacks or fix actions accordingly.\nResearches and resolves user issues through direct contact with customers by telephone and walk-in support.\nMonitors Exchange system servers for proper functions, to include Outlook Web access for offsite personnel.\nActively monitors and assures the availability of Virtual Desktop Interfaces so end users can logon to the network with no issues or delays.\nWHAT YOU’LL NEED TO SUCCEED\nREQUIRED QUALIFICATIONS:\nActive DoD Top Secret/SCI Clearance is required to be considered for this opportunity\n8570 IAT-2 (Security +)\nBachelor’s Degree and 2+ years of IT systems support experience; OR, High School equivalent and 5+ years of IT systems support experience.\nExperience troubleshooting servers (physical and virtual), Storage Area Networks (SAN), software applications, firmware, network security, Systems Center Operations Manager (SCOM) and SolarWinds.\nDESIRED QUALIFICATIONS AND CERTIFICATIONS:\nITIL Foundation certification preferred or experience with ServiceNow\nWorking knowledge with NAGIOS and Dynatrace\nStrong analytical and decision-making abilities\nExceptional communication skills - both written and verbal\nPrevious experience at USCENTCOM or the CENTCOM AOR a plus\nVMware Certified Professional (VCP)\nSystems Center Operations Manager (SCOM) Exam\nProficient in Microsoft Office products (Project, SharePoint, Outlook, Word, Excel)\nGDIT IS YOUR PLACE:\n401K with company match\nComprehensive health and wellness packages\nInternal mobility team dedicated to helping you own your career\nProfessional growth opportunities including paid education and certifications\nCutting-edge technology you can learn from\nRest and recharge with paid vacation and holidays\nThe likely salary range for this position is $85,093 - $115,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:\n40Travel Required:\nLess than 10%Telecommuting Options:\nOnsiteWork Location:\nUSA FL MacDill AFBAdditional Work Locations:\nTotal Rewards at GDIT:\nOur benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.Our Identity Verification Process:\nAs part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.About Our Work:\nWe are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.\nEqual Opportunity Employer / Individuals with Disabilities / Protected Veterans","description_format":"text","description_chars":7525,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":["401k plan","Growth opportunities"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Government","Military","Professional Services","National Security"],"lifecycle":[{"event":"open","at":"2026-10-27T12:42:45Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 21 · green card filings: 4","filings_12m":21,"filings_prev_12m":30,"green_card_filings_12m":4,"median_offered_wage_usd":154900,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":39,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":{"stated_usd_annual":115000,"is_top_pay":false},"html_url":"https://alion.io/job/general-dynamics-information-technology-it-systems-event-managermonitor-technician","json_url":"https://alion.io/job/general-dynamics-information-technology-it-systems-event-managermonitor-technician.json","meta":{"generated_at":"2026-10-29T01:14:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1749,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4418},"rest":"https://alion.io/mcp/rest/get_company?id=4418"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgeneral-dynamics-information-technology-it-systems-event-managermonitor-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgeneral-dynamics-information-technology-it-systems-event-managermonitor-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgeneral-dynamics-information-technology-it-systems-event-managermonitor-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/general-dynamics-information-technology-it-systems-event-managermonitor-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgeneral-dynamics-information-technology-it-systems-event-managermonitor-technician"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3333288}},{"tool":"search_jobs","arguments":{"company":"gdit.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3333288},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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