{"id":4000690,"url":"https://alion.io/job/general-dynamics-information-technology-servicenow-developer-sme-2","title":"ServiceNow Developer SME","company":{"id":4418,"name":"General Dynamics Information Technology","domain":"gdit.com","url":"https://alion.io/company/gdit","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":95,"open_postings":44,"ghost_share":0,"stale_share":0.182,"repost_share":0.023,"time_to_fill_p50_days":38,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":157250,"max":212750,"currency":"USD","period":"year","gross":null,"usd_annual":212750},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-11-09T00:00:00Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T03:20:41Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Type of Requisition:\nRegularClearance Level Must Currently Possess:\nNoneClearance Level Must Be Able to Obtain:\nNonePublic Trust/Other Required:\nBI Full 6C (T4)Job Family:\nSoftware EngineeringJob Qualifications:\nSkills:\nDesign, ServiceNow Platform, Software SystemsCertifications:\nNoneExperience:\n10 + years of related experienceUS Citizenship Required:\nYesJob Description:\nTransform technology into opportunity as a ServiceNow Developer SME at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your engineering career.\nMEANINGFUL WORK AND PERSONAL IMPACT\nAs a ServiceNow Developer SME, the work you’ll do at GDIT will be impactful to the mission of our customers. You will play a crucial role via the following:\nArchitect, build, and customize scalable, secure, and resilient ServiceNow solutions, custom scoped applications, and workflow automations using key modules such as key modules such as ITSM, ITOM, CMDB, HRSD, CSM, and/or SecOps\nCreate and review complex JavaScript, Glide API logic, Business Rules, Client Scripts, Script Includes, and Flow Designer workflows to automate processes and meet business requirements\nBuild and maintain data exchanges connecting ServiceNow to other systems using REST APIs, SOAP Web Services, MID Servers, and IntegrationHub\nCustomize user interfaces, forms, and workflows to align with business needs\nEstablish development standards, perform architecture and code reviews, approve critical changes, and mentor team members\nLead platform patching, major version upgrades, testing (via Automated Test Framework), and deployment pipelines\nOversee and guide the performance of administrative tasks, such as user and role management, system maintenance, and health checks\nSupervise and promote end-user support and troubleshooting for issues related to integrated processes and platform functionality\nTranslate business and mission requirements into functional technical specifications and advise leadership on platform roadmaps\nWork with end users, stakeholders, and management to define and create reports, dashboards, and data analysis products\nParticipate in IT-related technical processes reviews, postmortems, and continual process improvement\nMaintain current ServiceNow and industry certifications, while obtaining additional certifications\nWHAT YOU’LL NEED TO SUCCEED\nBring your engineering expertise along with a drive for innovation to GDIT. The ServiceNow Developer SME must have:\n\nEducation: Technical Training, Certification(s) or Degree\n\nExperience: 10+ years of related experience\n\nRequired Skills:\nDeep, proven expertise in developing and customizing ServiceNow applications and modules, especially ITSM\nExpert-level proficiency with integration methods like SOAP, REST, IntegrationHub, MID Server, and web services, including creating and consuming them\nExpert scripting skill with at least one language - preferably JavaScript\nDeep understanding of ServiceNow's data management tools such as Import Sets, Transform Maps, and the CMDB\nAbility to analyze requirements, troubleshoot issues, and develop effective technical solutions.\nSuperb analytical, problem-solving, and debugging skills\nKeen understanding of the Agile software testing process and lifecycle, from smoke test to integration to production deployment\nDemonstrated ability to identify, understand, document, and create functionality aligning with customer value streams\nProven ability to communicate as a high-level technical authority, contribute to whitepapers, BOEs, and design docs, and lead high-stakes demos to customers\nEffective organizational and time management skills while working in a rapid software development environment\nAbility to identify and learn new technologies quickly\nAbility to drive methodology changes, manage customer deliverables, identify and resolve process issues, and shape standards across-the-board\nGood communication skills for managing customer interactions and negotiating with both technical and non-technical stakeholders\nAbility to collaborate with and influence stakeholders at all levels, mentor junior team members, support staff development, lead knowledge shares, and lead new innovation projects and tech pilots\n\nRequired Certification:\nServiceNow Certified Systems Administrator\n\nSecurity Clearance Level: Must be able to pass a background check to obtain a position of Public Trust (DHS HQ EOD required to be obtained before start; must be able to obtain DHS HQ Final Suitability to maintain employment)\n\nUS Citizenship Required\n\nLocation: Remote GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do.\n\nGrowth: AI-powered career tool that identifies career steps and learning opportunities \nSupport: An internal mobility team focused on helping you achieve your career goals \nRewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off \nFlexibility: Full-flex work week to own your priorities at work and at home \nCommunity: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.\n#GDITLA\nThe likely salary range for this position is $157,250 - $212,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:\n40Travel Required:\nLess than 10%Telecommuting Options:\nRemoteWork Location:\nAny Location / RemoteAdditional Work Locations:\nTotal Rewards at GDIT:\nOur benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.Our Identity Verification Process:\nAs part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.About Our Work:\nWe are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.\nEqual Opportunity Employer / Individuals with Disabilities / Protected Veterans","description_format":"text","description_chars":8314,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":true,"languages":[]},"benefits":["401k plan","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["National Security","Digital Government","IT Consulting & Digital Transformation","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-11-10T03:20:41Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":14,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 21 · green card filings: 4","filings_12m":21,"filings_prev_12m":30,"green_card_filings_12m":4,"median_offered_wage_usd":154900,"route":null,"cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)","Alion: sponsorship offered in the employer's own job adverts (24 months)"],"filings_for_role_12m":15}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":38,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-11-10T05:27:05Z"},"pay":{"stated_usd_annual":212750,"is_top_pay":true},"html_url":"https://alion.io/job/general-dynamics-information-technology-servicenow-developer-sme-2","json_url":"https://alion.io/job/general-dynamics-information-technology-servicenow-developer-sme-2.json","meta":{"generated_at":"2026-11-10T05:27:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12673,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4418},"rest":"https://alion.io/mcp/rest/get_company?id=4418"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgeneral-dynamics-information-technology-servicenow-developer-sme-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgeneral-dynamics-information-technology-servicenow-developer-sme-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgeneral-dynamics-information-technology-servicenow-developer-sme-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/general-dynamics-information-technology-servicenow-developer-sme-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgeneral-dynamics-information-technology-servicenow-developer-sme-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4000690}},{"tool":"search_jobs","arguments":{"company":"gdit.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4000690},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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