{"id":4218925,"url":"https://alion.io/job/general-medicine-onboarding-associate","title":"Onboarding Associate","company":{"id":673511,"name":"General Medicine","domain":"generalmedicine.co","url":"https://alion.io/company/generalmedicine","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"C","score":57,"open_postings":14,"ghost_share":0.714,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-10-22T20:03:51Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-11-13T03:54:50Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"General Medicine has raised $120M in Series B funding to build the healthcare store.\nThe round was led by Vineeta Agarwala, MD, PhD, of Andreessen Horowitz (a16z), and is the largest investment to date from a16z's bio + health team. Read the announcement.\nAbout General Medicine\nGeneral Medicine is a healthcare store where customers can shop across healthcare: medications, labs, telehealth, specialist e-consults, and select in-person visits and procedures; and choose with confidence. We were founded by the team behind PillPack and Amazon Pharmacy, and we’re building the systems that make upfront pricing and easy booking real. Join an experienced, early-stage team that moves fast and builds with intention.\nRole\nGeneral Medicine is hiring an Onboarding Associate to support clinician onboarding during a period of rapid growth. This is a hands-on, detail-oriented role focused on making the transition from offer acceptance to first shift feel seamless - the kind of experience that sets the tone for everything a clinician does with us after.\nYou'll own onboarding workflows end to end: guiding clinicians through documentation and system setup, keeping timelines on track, and making sure nothing falls through the cracks between offer and first structured clinical ramp. You'll partner closely with Recruiting, Clinical Operations, and People Operations to get there.\nThis role is ideal for someone highly organized, responsive, and motivated by giving clinicians a first impression worth remembering.\nResponsibilities\nOwn onboarding coordination from offer acceptance through start-date readiness\n\nGuide clinicians through onboarding tasks including systems access across Rippling, Qgenda, Zoom, Slack and other internal tools in Rippling, including payroll setup, tax forms, and policy acknowledgements\n\nInitiate and monitor background checks through Checkr, following up on outstanding requirements\n\nEnsure all compliance documentation and required credentials are complete before start\n\nManage onboarding communications so clinicians always have clear timelines, expectations, and next steps\n\nTrack onboarding progress to confirm clinicians are ready for independent practice\n\nMaintain accurate, organized employee records across systems\n\nEscalate delays or issues proactively to keep onboarding on track\n\nIdentify small process improvements that make onboarding faster or smoother for clinicians\n\nRequirements\n1-2+ years of experience in HR, People Operations, recruiting coordination, or administrative support in a healthcare environment\n\nStrong organizational skills and attention to detail\n\nClear, professional written communication\n\nComfort working within structured systems and workflows\n\nExperience with platforms such as Rippling, Ashby, Checkr, Athena, or similar tools\n\nAbility to manage multiple onboarding timelines at once\n\nHigh reliability, follow-through, and accountability\n\nWho Thrives Here\nYou want a direct hand in shaping a clinician's first experience with General Medicine\n\nYou're energized by building a structured, welcoming onboarding process during a critical growth phase\n\nYou want hands-on exposure to People Operations systems and healthcare workforce operations\n\nYou take pride in clinicians feeling prepared, supported, and confident as they start caring for patients\n\nGeneral Medicine is an equal opportunity employer and considers applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other basis protected under federal, state, or local law.","description_format":"text","description_chars":3596,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Telemedicine & Virtual 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