{"id":3531222,"url":"https://alion.io/job/general-mills-contract-coordinator","title":"Contract Coordinator","company":{"id":93250,"name":"General Mills","domain":"generalmills.com","url":"https://alion.io/company/general-mills","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":96,"open_postings":10,"ghost_share":0,"stale_share":0,"repost_share":0.3,"time_to_fill_p50_days":37,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"contractor","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":4500,"max_usd":7500,"period":"year","method":"role_seniority_country_remote_cell","sample_n":24},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"ServiceNow","optional":true},{"name":"SharePoint","optional":true}],"status":"live","first_seen_at":"2026-10-30T16:07:16Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-01T14:27:14Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"COMPANY OVERVIEW\nWe exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one another and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.\n\nOVERVIEW\nFunction Overview\nThe CLM COE or Contract Operations team manages contract administration and lifecycle support across business functions, including intake, e-signature coordination, repository completion, issue resolution, metadata quality, and confidentiality controls. The team enables timely and compliant contract processing while supporting the transition to Evisort and standardized digital workflows. The shift timing for the role is 1:30 PM - 10:30 PM IST\nPurpose of the role\nThe CLM Contract Coordinator will provide day-to-day operational support across the contract lifecycle, from intake and e-signature coordination through repository completion and access control.\nThe role will help ensure that contracts are processed accurately, securely, and within agreed service levels. It will support contracts from Sourcing, IT, Marketing, Sales, Customer, and other business functions, but will not own sourcing decisions, legal approvals, contract negotiation, or the broader Evisort roadmap.\nThe role is intended to provide the permanent capability currently being covered through a temporary internal arrangement.\nKEY ACCOUNTABILITIES\n1. Intake and submission quality\nMonitor contract requests received through shared mailboxes, Evisort and other approved intake channels.\nReview submissions for completeness and identify missing information, incorrect templates, missing vendor details, incomplete documents or unclear signing requirements.\nConfirm the relevant business function, contract type, entity, region, confidentiality requirements and required signers.\nValidate that the request is ready for signature processing and identify items that must be returned to the requestor for correction.\nMaintain accurate request status, activity notes and supporting documentation in the approved workflow.\n2. DocuSign and signature administration\nPrepare and configure DocuSign envelopes using approved templates and procedures.\nEnter and validate signers, witnesses, copy recipients, signing order and required fields.\nRoute contracts to the correct individuals and monitor envelopes from initiation through completion.\nTrack the standard 28-day envelope validity period and initiate extensions in accordance with the approved process when signatures remain outstanding.\nManage reminders, resends, recalls and re-issuance for failed, expired, amended or incorrectly routed envelopes.\nIdentify partially signed, aged or incorrectly routed contracts and coordinate corrective action.\nInvestigate delivery failures, technical issues and signer-access problems; escalate matters requiring Legal, policy, approval or technical decisions.\nProvide timely status updates to requestors and stakeholders and maintain an accurate signature-tracking record.\n3. Executed-contract upload and repository quality\nUpload signed and fully executed contracts and required supporting documents to the approved CLM repository or Evisort workflow.\nValidate that the final signed version is complete, readable, correctly named and associated with the right request and contract owner.\nApply approved naming, folder, entity, region, contract type, confidentiality and access-control requirements.\nValidate metadata, taxonomy, document relationships and repository completeness.\nPerform quality checks on Evisort-generated data and escalate inaccurate, incomplete or uncertain extraction results.\nConfirm that the executed contract is searchable, linked to the relevant workflow and available to authorized users.\nMonitor open, in-progress, pending and completed workflow items, including queue aging, exceptions and backlog.\n4. User support and operational improvement\nRespond to routine user questions regarding intake, workflow status, eSignature, repository upload and access.\nSupport backlog reduction and maintain accurate status records across approved intake and workflow channels.\nSupport special-country, business and confidentiality scenarios, including Brazil, Latin America, General Mills International and designated-signatory requirements, by following approved procedures and escalation paths.\nContribute to standard operating procedures, knowledge articles, templates, training materials and continuous-improvement activities.\nSupport UAT, job-aid development, office hours and adoption activities as the CLM model matures.\nMINIMUM QUALIFICATIONS\n1-3 years of experience in contract administration, legal operations, procurement operations, shared services, customer operations, or a similar process-support environment.\nBachelor’s Degree in Business, Legal Operations, Supply Chain, Finance, or a related field, or equivalent experience.\nStrong written and spoken English communication skills.\nSpecific Job Experience or Skills Needed\nExperience with DocuSign or another e-signature platform is preferred.\nExperience with a contract lifecycle management, repository, workflow, ticketing, or case-management system is preferred.\nProficiency in Microsoft Office, especially Outlook and Excel.\nStrong attention to detail and ability to manage multiple requests against service-level expectations.\nAbility to handle confidential contract, supplier, customer, employee, and business information.\nWillingness to work the required Mumbai support hours.\nCompetencies/Behaviors required for the job\nCommunication\nAbility to communicate clearly and professionally with requestors, signers, Legal, business stakeholders, and support teams.\nAbility to collaborate effectively across functions and geographies.\nProblem Solving / Analytical skills\nAbility to identify incomplete or inconsistent information and obtain clarification before processing.\nAbility to investigate routine issues, identify root causes, and escalate legal, policy, approval, or technical matters appropriately.\nAbility to adapt quickly to process, system, and workflow changes during the Evisort transition.\nFunctional Skills\nCollaborative and service-oriented approach.\nStrong ownership of follow-up, closure, and accurate record keeping.\nAbility to prioritize work, manage time effectively, and meet agreed service levels.\nAbility to work independently while maintaining appropriate escalation and communication.\nPersonal accountability for accuracy, confidentiality, and delivery.\nWillingness to provide cross-trained backup coverage and support continuous improvement.\nPREFERRED QUALIFICATIONS\nPreferred experience in Legal Operations, Contract Administration, CLM, procurement operations, or a GIC/shared-services environment.\nExposure to Evisort, ServiceNow, SharePoint, repository administration, or other workflow platforms.\nExperience supporting global stakeholders\n\nELIGIBILITY\nApplicants must meet minimum age qualifications in the country in which the job is located.","description_format":"text","description_chars":7238,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Snack Food","Pet Food, Supplies & Care","Frozen Food","FMCG & Consumer Brand Groups"],"lifecycle":[{"event":"open","at":"2026-10-30T16:07:16Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring 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