{"id":2424864,"url":"https://alion.io/job/generalrv-client-services-representative","title":"Client Services Representative","company":{"id":2872175,"name":"General RV","domain":"generalrv.com","url":"https://alion.io/company/generalrv","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wixom, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T07:14:55Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-13T07:14:55Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Overview\nAmerica's Choice Insurance Partners is a full-service insurance agency that stands apart from the crowd. We serve an exclusive client base through a strategic partnership with the nation’s largest family-owned Recreational Vehicle retailer. We are the trusted advisors to the individuals and families throughout 33 states that have a passion for the recreation and outdoor lifestyle.\nWe are hiring an Account Manager / Client Services Representative. America's Choice welcomes recent college graduates as well as experienced professionals looking to grow in a new career. We are committed to your success and provide comprehensive training to help you thrive in the role.\nResponsibilities\nWhat You’ll Do:\nServe as the primary point of contact for existing clients, delivering exceptional service and support\nHandle inbound client calls, emails, and service requests related to policies, billing, and account updates\nManage policy updates, vehicle changes, auto-pay adjustments, renewals, and coverage inquiries\nRetain clients by providing solution-based insurance options and proactively identifying opportunities to cross-sell additional coverage\nDocument all client interactions accurately and ensure timely follow-up on outstanding requests\nCollaborate with team members and internal departments to resolve client issues efficiently\nSupport agency goals by contributing to revenue growth by identifying opportunities to upsell or cross-sell insurance products\nQualifications\nWhat We’re Looking For:\nPrior experience in an administrative and or customer support role managing client accounts, insurance operations, or customer service environments preferred\nAbility to assess client needs, recommend appropriate insurance products, and identify cross-selling opportunities\nSkilled at presenting solutions, handling objections, and maintaining strong client relationships\nProficient in Microsoft suite of products and web-based software solutions \nFamiliarity with insurance policies, coverage types, and regulatory requirements is a plus\nKey Characteristics:\nStrong Communicator: Establishes trust quickly and foster lasting client relationships.\nProblem Solver: Listens actively, thinks critically, and delivers tailored solutions.\nTime Management: Effectively prioritizes tasks and adapt as needs shift throughout the day.\nDetail-Oriented: Accurately documents information and follows through on every commitment.\nSelf-Motivated & Goal-Oriented: Takes initiative, stay driven, and support the success of the team.\nCOMPENSATION & BENEFITS FOR OUR ACCOUNT MANAGER/CLIENT SERVICES REP:\nAmerica's Choice Insurance Partners offers a competetitive base pay of $22 to $25 an hour plus bonus opportunites!\nWe also offer industry leading benefits that includes medical, dental, vision, paid vacations and 401K.\nWHO IS AMERICA’S CHOICE INSURANCE PARTNERS?\nAmerica's Choice Insurance Partners is an agency that stands apart from the crowd. We serve an exclusive client base through a strategic partnership with the nation’s largest family owned, recreational vehicle retailer. We are the trusted advisors to the individuals and families that have a passion for the recreation and outdoor lifestyle. We offer insurance products from more than a dozen of the nation’s highest rated insurance carriers, and write business in over twenty states throughout the country.","description_format":"text","description_chars":3366,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce"],"lifecycle":[{"event":"open","at":"2026-10-13T07:14:55Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":20,"reasons":["conf:4","win:early"],"computed_at":"2026-10-13T11:39:59Z"},"pay":null,"html_url":"https://alion.io/job/generalrv-client-services-representative","json_url":"https://alion.io/job/generalrv-client-services-representative.json","meta":{"generated_at":"2026-10-13T11:39:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17977,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2872175},"rest":"https://alion.io/mcp/rest/get_company?id=2872175"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgeneralrv-client-services-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgeneralrv-client-services-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgeneralrv-client-services-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/generalrv-client-services-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgeneralrv-client-services-representative"}]}