{"id":2951410,"url":"https://alion.io/job/genesys-alliance-partnership-director","title":"Alliance Partnership, Director","company":{"id":660,"name":"Genesys","domain":"genesys.com","url":"https://alion.io/company/genesys","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":30,"ghost_share":0.033,"stale_share":0.367,"repost_share":0.133,"time_to_fill_p50_days":24,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Sales","role_family":"Sales","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":98000,"max_usd":206000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":63},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false}],"status":"live","first_seen_at":"2026-10-20T20:12:02Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-06T10:16:39Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Be the one building AI-powered experiences where they matter most.\nAt Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.\nHelp build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day.\nThe Team\nThe Strategic Technology Partnerships team owns Genesys's relationships with the ecosystem of global platform partners that extend the reach, capability, and commercial value of Genesys Cloud.\nWe shape joint go-to-market motions, co-sell programs, and integration roadmaps with some of the largest and most influential technology platforms in the enterprise software landscape - driving pipeline, bookings, and strategic differentiation through partnership.\nThe Role\nWe're looking for an Alliance Partnership, Director to own and grow the joint go-to-market relationship with two of Genesys's most strategic global technology alliances.\nThese are enterprise-scale platform partnerships spanning CRM/engagement and workflow/service-management ecosystems, each with significant executive sponsorship, joint solution investment, and shared pipeline commitments.\nThis is a high-visibility role that sits at the intersection of partner strategy, sales enablement, and executive relationship management - ideal for someone who thrives on building structure and momentum inside complex, matrixed partnerships.\nYou'll be the connective tissue between Genesys field sales, partner sales teams, product/solutions engineering, and marketing - translating partnership strategy into measurable joint pipeline and revenue outcomes.\nWhat You'll Do\nOwn the day-to-day management of multiple global technology partnerships, acting as the primary point of contact for joint go-to-market execution.\nBuild and operationalize joint business plans, including co-sell motions, target account mapping, and pipeline generation programs with each partner owned.\nPartner with field sales leadership on both sides to drive partner-sourced and partner-influenced pipeline, tracking performance against joint targets.\nCoordinate cross-functional execution across sales, marketing, solutions engineering, and product teams to bring joint solutions and campaigns to market.\nManage the partner engagement cadence - QBRs, executive briefings, and joint planning sessions - and prepare executive-ready materials that communicate progress, asks, and strategic recommendations.\nTrack and report on partnership KPIs (pipeline, bookings, certifications, enablement completion) and use that data to inform where to invest partner resources.\nIdentify and help resolve GTM friction points, escalating and problem-solving with both internal and partner stakeholders.\nSupport integration and solution roadmap conversations in partnership with product management, ensuring joint technical investments align with commercial priorities.\nContribute to the broader Strategic Technology Partnerships team's playbooks, account planning frameworks, and operating model as the practice scales.\nWhat You'll Bring\n6+ years of experience in technology partnerships, alliance management, channel sales, or a related business development function within enterprise SaaS.\nDemonstrated success managing complex, matrixed partner relationships with joint GTM accountability - quota, pipeline, or bookings targets tied to partner performance.\nAbility to communicate effectively and build credibility with senior executives and cross-functional stakeholders.\nExcellent cross-functional orchestration skills - you can align sales, marketing, and product teams around a shared partner motion without needing formal authority over them.\nSharp analytical skills, with comfort building and presenting business reviews, joint plans, and performance dashboards.\nStrong written and verbal communication skills; experience creating executive-level decks and briefing materials.\nFamiliarity with CRM, customer engagement, or enterprise workflow/service-management ecosystems is a strong plus.\nAbility to travel periodically for partner and customer engagements.\nWhat We Offer\nDevelopment and career growth opportunities\nFlexible work schedules and work-from-home opportunities\nTime Off in addition to paid holidays\nWorking at Genesys\nAI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.\nA flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.\nGrowth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support.\nTime to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.\nRecognized globally - Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.\nLearn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.\nWhat Happens After You Apply\nAfter you apply, here's what you can typically expect:\nOur Talent Acquisition team reviews your application with the hiring team.\nA Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview. \nNext, you'll meet the hiring manager and other members of the interview team.\nWe aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.\nAfter interviews are complete, our team will follow up with the final steps.\nEvery application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.\nStay Connected\nStay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.\nGet notified about relevant opportunities.\nBe the one building what's next - where AI, experience and impact come together.\nEmployee Referral\nIf a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.\nAbout Genesys:\nGenesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.\nReasonable Accommodations:\nIf you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us .\nYou can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.\nThis email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response.\nGenesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.\nPlease note that recruiters will never ask for sensitive personal or financial information during the application phase.","description_format":"text","description_chars":8331,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Unified Communications","Conversational AI","AI Agents","Customer Support & Help Desk Software"],"lifecycle":[{"event":"open","at":"2026-10-20T20:12:02Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.895,"p_room":0.9,"age_days":16,"expected_fill_days":24,"reasons":["conf:4","velocity","win:mid","comp:brand"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/genesys-alliance-partnership-director","json_url":"https://alion.io/job/genesys-alliance-partnership-director.json","meta":{"generated_at":"2026-11-06T16:46:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31182,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":660},"rest":"https://alion.io/mcp/rest/get_company?id=660"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgenesys-alliance-partnership-director"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgenesys-alliance-partnership-director"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgenesys-alliance-partnership-director"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/genesys-alliance-partnership-director\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgenesys-alliance-partnership-director"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2951410}},{"tool":"search_jobs","arguments":{"company":"genesys.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2951410},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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