{"id":3767243,"url":"https://alion.io/job/genesys-executive-assistant-2","title":"Executive Assistant","company":{"id":660,"name":"Genesys","domain":"genesys.com","url":"https://alion.io/company/genesys","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":30,"ghost_share":0.033,"stale_share":0.367,"repost_share":0.167,"time_to_fill_p50_days":24,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"AI Agents","optional":true}],"status":"live","first_seen_at":"2026-11-04T20:25:48Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-08T05:58:02Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Be the one building AI-powered experiences where they matter most.\nAt Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.\nHelp build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day.\nExecutive Assistant\nUnited States\nRole Overview:\nThe Executive Assistant enables the SVP of Solution Consulting to operate at maximum effectiveness, creating the focus, coordination, and operational discipline needed to advance strategic priorities across a global organization. This role owns the executive operating rhythm across complex calendars, meetings, travel, communications, and critical follow-through, while anticipating needs and helping priorities move forward with precision.\nWorking across Solution Consulting, Sales, and cross-functional teams, you will build trusted relationships with senior leaders and help create the conditions for teams to deliver innovative, AI-powered customer experiences. At Genesys, empathy shapes how we collaborate and how we help organizations build stronger customer relationships, and your judgment, discretion, and ability to bring people together will directly support that mission.\nThe role provides meaningful exposure to enterprise priorities and senior leadership, creating opportunities to deepen executive partnership, operational leadership, and organizational influence.\nKey Responsibilities:\nOwn the SVP's complex, global calendar and proactively align time, meetings, and commitments with the organization's highest-priority business objectives\nAnticipate executive needs, resolve scheduling and operational conflicts, and create the structure needed for the SVP to remain focused on strategic priorities\nSafeguard sensitive and confidential information with sound judgment, integrity, and discretion\nDrive coordination across multiple assignments and shifting priorities, exercising autonomy and escalating issues when needed to maintain momentum\nLead end-to-end planning for complex executive meetings and events, coordinating agendas, participants, venues, technology, catering, materials, communications, and day-of execution\nCoordinate team onboarding, offsites, and organization-wide activities, bringing structure and follow-through to projects and processes that strengthen team effectiveness\nManage global travel planning and detailed itineraries, anticipating logistical requirements and adapting quickly when plans change\nOversee expense reporting and monthly credit card reconciliation, ensuring timely and accurate administration\nDrive ad hoc projects and operational priorities for the Solution Consulting organization, tracking actions, dependencies, and issues through resolution\nImplement and interpret administrative policies and procedures, helping ensure consistent and effective execution\nPartner with senior leaders and cross-functional stakeholders to drive alignment across departmental, divisional, and organizational priorities\nRequired Qualifications:\n8+ years of corporate experience as an Executive Assistant, including significant experience directly supporting a senior executive\nDemonstrated success managing complex executive calendars, competing priorities, and sensitive matters with limited oversight\nProven ability to handle confidential information with integrity, discretion, and sound professional judgment\nStrong interpersonal skills and demonstrated ability to establish trusted relationships with senior leaders and stakeholders across organizational levels\nOutstanding organizational and time management capabilities, with exceptional attention to detail\nStrong written and verbal communication skills, with the judgment to communicate effectively across diverse audiences and seniority levels\nAbility to remain composed, adaptable, and highly effective as priorities and business needs change\nAdvanced proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, along with Adobe Acrobat\nDemonstrated ability to work independently while collaborating effectively across teams, functions, and time zones\nPreferred Qualifications:\nExperience supporting executives within a global sales, Solution Consulting, technology, or customer-facing organization\nExperience coordinating global meetings, executive events, offsites, or complex international travel\nBackground supporting project coordination, organizational processes, or cross-functional initiatives in a large enterprise environment\nFamiliarity with modern collaboration and productivity tools used to coordinate distributed global teams\nCompensation:\nThis role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.\n$39.04 - $68.65Benefits:\nMedical, Dental, and Vision Insurance.\n\nTelehealth coverage\n\nFlexible work schedules and work from home opportunities\n\nDevelopment and career growth opportunities\n\nOpen Time Off in addition to 10 paid holidays\n\n401(k) matching program\n\nAdoption Assistance\n\nFertility treatments\n\nClick here to view a summary overview of our Benefits.\nWorking at Genesys\nAI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.\nA flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.\nGrowth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support.\nTime to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.\nRecognized globally - Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.\nLearn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.\nWhat Happens After You Apply\nAfter you apply, here's what you can typically expect:\nOur Talent Acquisition team reviews your application with the hiring team.\nA Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview. \nNext, you'll meet the hiring manager and other members of the interview team.\nWe aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.\nAfter interviews are complete, our team will follow up with the final steps.\nEvery application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.\nStay Connected\nStay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.\nGet notified about relevant opportunities.\nBe the one building what's next - where AI, experience and impact come together.\nEmployee Referral\nIf a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.\nAbout Genesys:\nGenesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.\nReasonable Accommodations:\nIf you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us .\nYou can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.\nThis email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response.\nGenesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.\nPlease note that recruiters will never ask for sensitive personal or financial information during the application phase.","description_format":"text","description_chars":9375,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Growth opportunities","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Unified Communications","Conversational AI","AI Agents","Customer Support & Help Desk Software"],"lifecycle":[{"event":"open","at":"2026-11-04T20:25:48Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 26 · green card filings: 4","filings_12m":26,"filings_prev_12m":37,"green_card_filings_12m":4,"median_offered_wage_usd":126167,"route":null,"cap_exempt":false,"checked_at":"2026-11-07T07:57:00+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":24,"reasons":["conf:11","velocity","win:early","comp:brand"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/genesys-executive-assistant-2","json_url":"https://alion.io/job/genesys-executive-assistant-2.json","meta":{"generated_at":"2026-11-08T08:10:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17750,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":660},"rest":"https://alion.io/mcp/rest/get_company?id=660"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgenesys-executive-assistant-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgenesys-executive-assistant-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgenesys-executive-assistant-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/genesys-executive-assistant-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgenesys-executive-assistant-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3767243}},{"tool":"search_jobs","arguments":{"company":"genesys.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3767243},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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