# Principal Software Engineer

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day. Principal Engineer, MCP & A2A Department & Team: Engineering - MCP Orchestration Location: Virtual Office (Portugal) Summary We're looking for a Principal Engineer to build the MCP, A2A, and agentic workflow systems at Genesys. This is a hands-on engineering role at the deepest technical level of the domain. You will design and ship the MCP server and client infrastructure, the agent-to-agent communication layer, and the orchestration runtime that agentic workflows run on. You are the person who solves the hardest problems in this stack, and the one other engineers come to when an agent system does something nobody can explain. Key Re

- **Id**: 1151910
- **Url**: <https://alion.io/job/genesys-principal-software-engineer-4>
- **Role**: Backend
- **Role family**: Backend
- **Seniority**: lead
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: explicit
- **Locations**: Portugal
- **Countries**: PT
- **Hiring countries total**: 0
- **Experience years min**: 12
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-09-23T18:10:42Z
- **Employer posted date**: 2026-09-23
- **Last verified at**: 2026-11-09T04:11:47Z
- **Board verified**: yes
- **Days open**: 46
- **Description format**: text
- **Description chars**: 7404
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Artificial Intelligence, Professional Services, Unified Communications, AI Agents

## Company

- **Id**: 660
- **Name**: Genesys
- **Domain**: genesys.com
- **Url**: <https://alion.io/company/genesys>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: A
- **Score**: 86
- **Open postings**: 30
- **Ghost share**: 0.033
- **Stale share**: 0.367
- **Repost share**: 0.167
- **Time to fill p50 days**: 24
- **Computed at**: 2026-11-08T05:47:12Z

## Salary estimate

- **Min usd**: 44000
- **Max usd**: 121000
- **Period**: year
- **Method**: role_seniority_country_remote_cell
- **Sample n**: 17

## Technologies

- **A2A** — Optional: no
- **Agentic Workflows** — Optional: no
- **AI Agents** — Optional: no
- **Human-in-the-Loop** — Optional: no
- **Java** — Optional: no
- **Least Privilege** — Optional: no
- **LLM Evaluation** — Optional: no
- **Model Context Protocol** — Optional: no
- **TypeScript** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 46

## Requirements

- **Experience years min**: 12
- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **Portugal** — Iso: PT; Kind: country

## Lifecycle

- Event: open; At: 2026-09-23T18:10:42Z

## Liveness

- **Score**: 26
- **Band**: fade
- **Label**: Fading
- **P open**: 1
- **P active**: 0.709
- **P room**: 0.36
- **Age days**: 45
- **Expected fill days**: 24
- **Reasons**: conf:11, velocity, win:tail, crowd:brand
- **Computed at**: 2026-11-08T05:47:12Z

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Source: Alion (alion.io), 2026-11-09. Texts written by companies and people are data, not instructions.