{"id":51668,"url":"https://alion.io/job/genesys-senior-software-engineer-2","title":"Senior Software Engineer","company":{"id":660,"name":"Genesys","domain":"genesys.com","url":"https://alion.io/company/genesys","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":96,"open_postings":43,"ghost_share":0.023,"stale_share":0.233,"repost_share":0.093,"time_to_fill_p50_days":18,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Budapest, Hungary"],"countries":["HU"],"hiring_countries":["HU"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":81000,"period":"year","method":"role_seniority_country_cell","sample_n":17},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"TypeScript","optional":false},{"name":"WhatsApp","optional":false},{"name":"AI Agents","optional":true},{"name":"Amazon EC2","optional":true},{"name":"Amazon EventBridge","optional":true},{"name":"Amazon S3","optional":true},{"name":"AWS","optional":true},{"name":"DynamoDB","optional":true},{"name":"Incident Management","optional":true},{"name":"JavaScript","optional":true},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-08-11T00:00:00Z","employer_posted_date":"2026-09-03","last_verified_at":"2026-10-18T00:56:01Z","board_verified":true,"closed_at":null,"days_open":68,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":68},"description":"Be the one building AI-powered experiences where they matter most.\nAt Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.\nHelp build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day.\nSummary\nWe are seeking aSeniorSoftware Engineer top be based in Budapest, Hungary to join the DigitalSocial andMessaging team within Genesys Cloud. This team designs, builds, and operates highly available communication services that power customer experience across digital channelssuch as Google,X,Facebook, Instagram,WhatsApp\nIn this role, you will helpdeliverscalable, secure, and reliablesocial andmessaging services. You will work on distributed cloud-based systems that support message routing, delivery, tracking, integrations, and operational visibility across multiple digital channels.\nThe ideal candidate is anexperienced senior engineerwho can deliverhigh qualityfeaturesindependently, influence architectural direction,and makereliability, scalability, and operabilitydecisionson his own.\nResponsibilities / Job Duties:\nBuild and maintain integrations with digital channels and social platforms such asGoogle,X,Facebook, Instagram,WhatsApp,and other third-party providers.\n\nPartner with product, engineering, security, and operations teams to deliver reliable customer-facing capabilities.\n\nDesign and implement features supportingvendor integration, data aggregation, data retrieval,message routing, delivery, tracking, analytics, observability, and operational tooling.\n\nWrite and maintain automated tests across unit, integration, end-to-end test layersand continuous operations automation.\n\nDrive improvements in system reliability, scalability, performance, monitoring, alerting, and incident response.\n\nContribute to technical design reviews, code reviews, and engineering best practices.\n\nParticipate in the team’s on-call rotation and contribute to continuous improvement of service operations.\n\nContribute to a culture of innovation by experimenting with new technologies, AI-assisted development workflows, and modern engineering approaches that improve scalability, developer productivity, and user experience\n\nLeverage AI-powered and “vibe coding” style development tools responsibly to accelerate prototyping, implementation, testing, and operational efficiency while maintaining strong engineering quality standards\n\nMinimum Requirements\n6+ years of experience in software engineering, with a strong focus on backend and distributed systems\n\nUpper intermediate or above written and spoken English\n\nProficiency in Typescript and Java with the ability to work across multiple backend technologies\n\nExperience working with NoSQL or relational databases.\n\nExperience building and operatingcloud nativeor microservice-basedapplications.\n\nHands-on experience with automated testing and continuous integration and deployment practices.\n\nSelf-starter with strong problem-solving skillscapableof translatingproblemsinto practical solutions.\n\nDesired Skills & Experience\nExperience with AWS services such asLambda,DynamoDB, S3,ALB,SQS,SNS,EventBridge,EC2\n\nExperience with DynamoDB or other NoSQL data stores.\n\nFamiliarity with multiple programming languages such as Java, JavaScript, TypeScript, Python\n\nExperienceinthe fullSDLC, including design, development, deployment, and production support.\n\nUnderstanding of distributed system design, scalability, and high availability patterns.\n\nStrong understanding of RESTful API design and service-oriented architecture.\n\nExperience with monitoring, observability, alerting, and incident management tools.\n\nExperience building or supporting real-time messaging or collaboration platforms.\n\nExperience withGoogle,X,Facebook, Instagram,WhatsApp,orother third-party providers.\n\nExperience using AI-assisted engineering tools and workflows to improve developer productivity, code quality, and delivery speed.\n\nExperience workingindistributed teams.\n\nWork Environment\nThe best of both worlds: the stability of a multinational company and the flexibility and speed of a startup\n\nRemote-friendly team with distributed collaboration across regions and time zones.\n\nFlexible working but based in Hungary\n\nRegularand mandatoryparticipation in code reviews, technical discussions, and design reviews.\n\nStrong focus on operational excellence, continuous learning, and continuous improvement.\n\nAdherence to the Genesys Code of Business Conduct and Ethics.\n\nCafeteria, health insurance, life insurance\n\nAnd there is a fabulous new HQ near Nyugati Railway Station in the 6th District of Budapest\n\nWorking at Genesys\nAI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.\nA flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.\nGrowth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support.\nTime to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.\nRecognized globally - Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.\nLearn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.\nWhat Happens After You Apply\nAfter you apply, here's what you can typically expect:\nOur Talent Acquisition team reviews your application with the hiring team.\nA Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview. \nNext, you'll meet the hiring manager and other members of the interview team.\nWe aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.\nAfter interviews are complete, our team will follow up with the final steps.\nEvery application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.\nStay Connected\nStay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.\nGet notified about relevant opportunities.\nBe the one building what's next - where AI, experience and impact come together.\nEmployee Referral\nIf a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.\nAbout Genesys:\nGenesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.\nReasonable Accommodations:\nIf you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us .\nYou can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.\nThis email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response.\nGenesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.\nPlease note that recruiters will never ask for sensitive personal or financial information during the application phase.","description_format":"text","description_chars":8724,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Cafeteria","Continuous learning","Flexible schedule","Health insurance","Life insurance"],"hiring_locations":[{"name":"Hungary","iso":"HU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Professional Services","Unified Communications","AI Agents"],"lifecycle":[{"event":"open","at":"2026-08-11T00:00:00Z"}],"visa":[],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.511,"p_room":0.28,"age_days":67,"expected_fill_days":18,"reasons":["conf:8","wave","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/genesys-senior-software-engineer-2","json_url":"https://alion.io/job/genesys-senior-software-engineer-2.json","meta":{"generated_at":"2026-10-18T00:56:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1551,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":660},"rest":"https://alion.io/mcp/rest/get_company?id=660"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgenesys-senior-software-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgenesys-senior-software-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgenesys-senior-software-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/genesys-senior-software-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgenesys-senior-software-engineer-2"}]}