{"id":1231538,"url":"https://alion.io/job/genesys-senior-solution-consultant-6","title":"Senior Solution Consultant","company":{"id":660,"name":"Genesys","domain":"genesys.com","url":"https://alion.io/company/genesys","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":28,"ghost_share":0,"stale_share":0.143,"repost_share":0.071,"time_to_fill_p50_days":17,"computed_at":"2026-10-02T05:45:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":120000,"max_usd":240000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":618},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":true}],"status":"live","first_seen_at":"2026-09-25T14:58:40Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-02T04:24:38Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Be the one building AI-powered experiences where they matter most.\nAt Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.\nHelp build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day.\nDo you have a passion for solving problems and understanding what customers need?\nAre you interested in working in an evolving technical space where you bring in new ideas to help your customers transform and innovate their business? As a Solutions Consultant, you will listen to customers to understand their needs and create compelling business solution roadmaps.\nWe look for individuals who have a proven track record of finding creative ways of solving complex problems.\nWhy work for Genesys?\nYou will showcase your technical expertise and creative talents by developing and presenting dynamic demonstrations to the executives, stakeholders and key influencers.\nYou will have a unique opportunity to understand our customers' strategies and help them drive their business using our unique solutions.\nYou will have flexibility and independence in designing your work.\nYou will be able to access on-demand and in-person training.\nYou will have the internal resources you can call on to help you understand and solve technical challenges.\nYou will have the ability to work closely with other brilliant individuals to collaboratively solve complex technical problems. \nWhat will you be doing?\nDiscover\nYou will run workshops with business users to uncover gaps and opportunities, define the projected benefits and present the outcomes to all stakeholders.\nDesign\nYou will create a customized demo and have the opportunity to tell the story that showcases the solution.\nLearn\nYou will stay up to date on Genesys products and industry best practices that will allow you to continue to advise the customer through the implementation process to ensure value.\nWhat do you need to have to be successful?\nA passion for technology and helping people solve problems\nInterpersonal communication, polished verbal and written communication\nAbility to work in a fast-paced, cross-functional team environment and able to multitask, prioritize and be detail-oriented\nHave the technological know-how of IT-concepts, software-standards as well as database and networking technologies.\nAbility to understand customers security needs and articulate a solution \nBachelor’s degree and 5+ years of work experience, preferred experience implementing or integrating with CRMs and/or software implementation or coding experience\nAbility to travel up to 50% \nExperience working with Cloud or SaaS company preferred\nCompensation:\nThis role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.\n$99,600.00 - $175,200.00Benefits:\nMedical, Dental, and Vision Insurance.\n\nTelehealth coverage\n\nFlexible work schedules and work from home opportunities\n\nDevelopment and career growth opportunities\n\nOpen Time Off in addition to 10 paid holidays\n\n401(k) matching program\n\nAdoption Assistance\n\nFertility treatments\n\nClick here to view a summary overview of our Benefits.\nWorking at Genesys\nAI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.\nA flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.\nGrowth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support.\nTime to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.\nRecognized globally - Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.\nLearn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.\nWhat Happens After You Apply\nAfter you apply, here's what you can typically expect:\nOur Talent Acquisition team reviews your application with the hiring team.\nA Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview. \nNext, you'll meet the hiring manager and other members of the interview team.\nWe aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.\nAfter interviews are complete, our team will follow up with the final steps.\nEvery application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.\nStay Connected\nStay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.\nGet notified about relevant opportunities.\nBe the one building what's next - where AI, experience and impact come together.\nEmployee Referral\nIf a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.\nAbout Genesys:\nGenesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.\nReasonable Accommodations:\nIf you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us .\nYou can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.\nThis email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response.\nGenesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.\nPlease note that recruiters will never ask for sensitive personal or financial information during the application phase.","description_format":"text","description_chars":7446,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Growth opportunities","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Professional Services","Unified Communications","AI Agents"],"lifecycle":[{"event":"open","at":"2026-09-25T14:58:40Z"}],"liveness":{"score":83,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.926,"p_room":0.9,"age_days":6,"expected_fill_days":17,"reasons":["conf:1","wave","velocity","win:mid","comp:brand"],"computed_at":"2026-10-02T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/genesys-senior-solution-consultant-6","json_url":"https://alion.io/job/genesys-senior-solution-consultant-6.json","meta":{"generated_at":"2026-10-03T04:34:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4802,"day_limit":5000,"remaining_today":198,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}