{"id":1001477,"url":"https://alion.io/job/genesys-sr-salesforce-developer-quote-to-cash","title":"Sr. Salesforce Developer, Quote-to-Cash","company":{"id":660,"name":"Genesys","domain":"genesys.com","url":"https://alion.io/company/genesys","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":27,"ghost_share":0.037,"stale_share":0.37,"repost_share":0.148,"time_to_fill_p50_days":24,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":15500,"max_usd":36000,"period":"year","method":"role_seniority_country_cell","sample_n":69},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"Apex","optional":false},{"name":"Lightning Web Components","optional":false},{"name":"ServiceNow","optional":false},{"name":"Agile","optional":true},{"name":"AI Agents","optional":true},{"name":"CI/CD","optional":true},{"name":"GitHub","optional":true},{"name":"Jira","optional":true},{"name":"Rest API","optional":true},{"name":"SOAP","optional":true}],"status":"closed","first_seen_at":"2026-09-17T12:33:48Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-11-07T01:58:19Z","board_verified":false,"closed_at":"2026-11-07T01:58:19Z","days_open":50,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":50},"description":"Be the one building AI-powered experiences where they matter most.\nAt Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.\nHelp build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day.\nRole Overview\nGenesys is seeking an experienced and motivated Enterprise Applications Developer to design, develop, configure, and enhance Salesforce applications within our Quote-to-Cash ecosystem. This role will contribute to Salesforce solutions that support quoting, order management, product configuration, asset management, and integrations with downstream billing and revenue systems.\nAs part of the Enterprise Applications team, you will work closely with Technical Leads, Product Owners, Business Systems Analysts, QA, and other developers to deliver reliable, scalable, and well-tested Salesforce capabilities. This is a hands-on development role suited for someone with strong Salesforce development experience who can independently own technical deliverables, contribute to solution design, and drive issues through resolution.\nSuccess in this role requires strong technical expertise, ownership and accountability, analytical problem-solving skills, curiosity, willingness to continuously learn, and the ability to collaborate effectively in a fast-paced, cross-functional environment.\nKey Responsibilities\nDesign, develop, configure, and support scalable Salesforce solutions using Apex, SOQL, Salesforce Flows, validation rules, custom objects, and Lightning Web Components (LWC).\nTake end-to-end ownership of assigned technical deliverables and be accountable for quality, maintainability, and timely delivery.\nTranslate business requirements and user stories into technical designs, development tasks, configuration changes, and high-quality solutions.\nContribute to technical solution design and recommend appropriate Salesforce platform approaches based on business and technical requirements.\nDevelop and enhance Salesforce capabilities related to Quote-to-Cash, quoting, order management, assets, renewals, and related business processes.\nDevelop and support solutions leveraging Agentforce Revenue Management (formerly Salesforce Revenue Cloud) capabilities within the Quote-to-Cash ecosystem.\nParticipate in code reviews, unit testing, defect resolution, release validation, and deployment activities to ensure the quality and reliability of delivered solutions.\nTroubleshoot and resolve complex Salesforce issues, including configuration defects, data issues, flow errors, permission issues, performance concerns, and integration-related errors.\nDevelop and support integrations between Salesforce and downstream systems such as Zuora, Workday, ServiceNow, and middleware platforms.\nMaintain technical documentation, including solution designs, configuration notes, data mappings, integration details, and deployment steps.\nCollaborate closely with Product Owners, Business Systems Analysts, QA, Technical Leads, and other engineering teams throughout the software delivery lifecycle.\nProvide technical guidance and support to junior developers and contribute to peer reviews and knowledge-sharing activities.\nFollow and promote established development standards, Salesforce best practices, release processes, change controls, and security guidelines.\nDemonstrate curiosity and a continuous learning mindset by building Salesforce platform expertise and identifying opportunities to improve system quality, scalability, maintainability, and operational efficiency.\nRequired Qualifications\n 5+ years of experience in Salesforce development, configuration, or enterprise application development.\nStrong hands-on development experience with Apex, SOQL, Salesforce Flows, validation rules, custom objects, and Salesforce configuration.\nHands-on experience developing solutions using Lightning Web Components (LWC).\nStrong understanding of the Salesforce data model, security model, profiles, permission sets, role hierarchy, and platform capabilities.\nExperience translating business requirements into technical designs and independently delivering Salesforce solutions.\nExperience working within a structured software development lifecycle, including requirements review, design, development, testing, deployment, and production support.\nAbility to troubleshoot complex technical issues using debug logs, error messages, data analysis, and systematic root-cause analysis.\nStrong analytical and problem-solving skills, with attention to detail, curiosity, and willingness to investigate issues thoroughly.\nDemonstrated ownership and accountability for technical deliverables and issue resolution.\nAbility to work effectively with cross-functional teams, including Product Owners, Business Systems Analysts, QA, Technical Leads, and other developers.\nStrong written and verbal communication skills, with the ability to communicate technical concepts clearly and document solutions effectively.\nPreferred Qualifications\nExperience with Agentforce Revenue Management (formerly Salesforce Revenue Cloud), Salesforce CPQ, or other Quote-to-Cash solutions.\nExperience designing and developing integrations using REST/SOAP APIs, middleware, asynchronous Apex, platform events, or other Salesforce integration patterns.\nExposure to Zuora Billing, Workday, ServiceNow, or other enterprise SaaS platforms.\nExperience using GitHub, CI/CD pipelines, deployment tools, and version control practices.\nSalesforce certification such as Platform Developer I, Platform Developer II, Administrator, or App Builder is a plus.\nExperience working in Agile delivery teams with Jira, sprint planning, backlog refinement, and defect management.\nExperience mentoring or providing technical guidance to junior developers.\n#LI-GR1\n#LI-Remote\nWorking at Genesys\nAI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.\nA flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.\nGrowth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support.\nTime to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.\nRecognized globally - Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.\nLearn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.\nWhat Happens After You Apply\nAfter you apply, here's what you can typically expect:\nOur Talent Acquisition team reviews your application with the hiring team.\nA Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview. \nNext, you'll meet the hiring manager and other members of the interview team.\nWe aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.\nAfter interviews are complete, our team will follow up with the final steps.\nEvery application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.\nStay Connected\nStay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.\nGet notified about relevant opportunities.\nBe the one building what's next - where AI, experience and impact come together.\nEmployee Referral\nIf a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.\nAbout Genesys:\nGenesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.\nReasonable Accommodations:\nIf you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us .\nYou can expect a response within 24-48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.\nThis email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation-such as application follow-ups or resume submissions-may not receive a response.\nGenesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.\nPlease note that recruiters will never ask for sensitive personal or financial information during the application phase.","description_format":"text","description_chars":9914,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Unified Communications","Conversational AI","Contact Center Software","Customer Support & Help Desk Software"],"lifecycle":[{"event":"open","at":"2026-09-17T12:33:48Z"},{"event":"close","at":"2026-11-07T01:58:19Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/genesys-sr-salesforce-developer-quote-to-cash","json_url":"https://alion.io/job/genesys-sr-salesforce-developer-quote-to-cash.json","meta":{"generated_at":"2026-11-13T01:31:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3377,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":660},"rest":"https://alion.io/mcp/rest/get_company?id=660"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgenesys-sr-salesforce-developer-quote-to-cash"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgenesys-sr-salesforce-developer-quote-to-cash"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgenesys-sr-salesforce-developer-quote-to-cash"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/genesys-sr-salesforce-developer-quote-to-cash\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgenesys-sr-salesforce-developer-quote-to-cash"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1001477}},{"tool":"search_jobs","arguments":{"company":"genesys.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1001477},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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