# Staff Software Engineer

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day. Staff Software Engineer, MCP and A2A Department & Team: Engineering - MCP Orchestration Location: Virtual Office (Portugal) Summary We're looking for a Staff Engineer to build the MCP, A2A, and agentic workflow systems at Genesys. This is a hands-on build role. You will design and ship MCP servers and clients, the agent-to-agent communication layer, and multi-step agentic workflows that run real customer work in production. You own significant pieces of this stack end to end, from design through production debugging. Key Responsibilities Build MCP servers and clients: tool and resource schemas, transports, auth and scoping, versioning

- **Id**: 1151909
- **Url**: <https://alion.io/job/genesys-staff-software-engineer>
- **Role**: Backend
- **Role family**: Backend
- **Seniority**: staff
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: explicit
- **Locations**: Portugal
- **Countries**: PT
- **Hiring countries total**: 0
- **Experience years min**: 8
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-09-23T18:10:42Z
- **Employer posted date**: 2026-09-23
- **Last verified at**: 2026-11-08T10:53:39Z
- **Board verified**: yes
- **Days open**: 46
- **Description format**: text
- **Description chars**: 6841
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Unified Communications, Conversational AI, AI Agents, Customer Support & Help Desk Software

## Company

- **Id**: 660
- **Name**: Genesys
- **Domain**: genesys.com
- **Url**: <https://alion.io/company/genesys>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: A
- **Score**: 86
- **Open postings**: 30
- **Ghost share**: 0.033
- **Stale share**: 0.367
- **Repost share**: 0.167
- **Time to fill p50 days**: 24
- **Computed at**: 2026-11-08T05:47:12Z

## Salary estimate

- **Min usd**: 62000
- **Max usd**: 132000
- **Period**: year
- **Method**: global_role_cell_scaled_by_country
- **Sample n**: 2415

## Technologies

- **A2A** — Optional: no
- **Agentic Workflows** — Optional: no
- **AI Agents** — Optional: no
- **AutoGen** — Optional: no
- **CrewAI** — Optional: no
- **Human-in-the-Loop** — Optional: no
- **Java** — Optional: no
- **LangGraph** — Optional: no
- **Least Privilege** — Optional: no
- **LLM Evaluation** — Optional: no
- **Model Context Protocol** — Optional: no
- **TypeScript** — Optional: no
- **LangChain** — Optional: yes
- **LLM** — Optional: yes
- **Prompt Engineering** — Optional: yes
- **Python** — Optional: yes
- **RAG** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 46

## Requirements

- **Experience years min**: 8
- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **Portugal** — Iso: PT; Kind: country

## Lifecycle

- Event: open; At: 2026-09-23T18:10:42Z

## Liveness

- **Score**: 29
- **Band**: fade
- **Label**: Fading
- **P open**: 1
- **P active**: 0.815
- **P room**: 0.36
- **Age days**: 45
- **Expected fill days**: 24
- **Reasons**: conf:11, wave, velocity, win:tail, crowd:brand
- **Computed at**: 2026-11-08T05:47:12Z

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Source: Alion (alion.io), 2026-11-09. Texts written by companies and people are data, not instructions.